Car rental
Great experience
Better car than expected. Economic, good space and comfortable. Attendance was Quick and very good as well.
Happy car tental
Had a great car, reasonable price and all was very efficient through authentik who were very approachable and allayed all fears. Would recommend Thrifty Vancouver and I would use anytime
vivienne
My rental was with Thrifty at Vancouver airport where I was given a Volkswagen Jetta. My experience overall from authentik’s agent Marie-Chloe, and thrifty was great. Good communication and unbeatable rates. Thank you!
Good experience
First time i' ve ever rented a car. Nice experience.Thanks
Super long time to wait for collecting the rental car from Avis.
Super long time to wait for collecting the rental car from Avis. We queued for 3 hours for collecting the car. In my experience, it is the longest time I wait for collecting rental car so far. Other car rental company just wait for 30 minsutes or less at the same location. We also expecting a US brand JEEP, turnout was a korean Hyundai Santa Fe. They simply said they belong to the same class. [...]
Good car and outstanding an friendly service!!!
A half an hour after leaving from Triton, we had flat tire, in a region without any mobile phone service... Luckily we could stop near another pourvoirie where the first person we asked, by pure coincidence, happend to be the central car reservation responsible of Sauvageau itself who was on an weekend fishing trip! He paused his activity immediately, helped to inflate the “slow”, did some phone calls and organised a vehicule exchange in the Alma Sauvageau office for the next day, so we could go on with our trip without any worry! Unfortunatily we forgot to ask his name, but if possible, you may send him once more our thanks!!
Our second car became very dirty, illustrating the active trip we made;-)
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Car rental
Had a great experience. Good car, no hassles, & the drive was very smooth.
Fast and easy !
Car Rental for 15 days roadtrip
We've had a really good experience renting our car by Authentik Canada. We wanted a specific vehicle and we received exactly the car we booked on the website. It was brand new and matched the pictures we saw on the Authentik Canada website!!! The renters before us came back just a few minutes before we took the vehicle over. So during the time they checked and washed the car we had to wait an hour but we were offered a full tank of C$90 for our patience and we appreciated the gift. In a nutshell I highly recommend choosing Authentik Canada for your rental because it was simple, reliable and the service was nice and friendly
Very good experience !!
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That's not a car! Its a truck!
Travelling in comfort, chose a GMC SUV
Good.
Very good
(Translated by Google) We booked a vehicle during our trip to Canada with Dollar.
The vehicle matched the description in the ad.
The staff is helpful and very welcoming.
I recommend it.
No worries.
(Translated by Google) Nothing to say about the rental, however consider asking for basic accessories like something to clear snow off the car in winter, we were forced to get one ourselves.
We recommend.
Very reliable
(Translated by Google) Upgrade upon arrival, we benefited from a Dodge car. The fuel level was missing 1 bar to be full, so we were asked to fill the tank halfway upon return.
Upon our return, there were very bad traffic jams in Montreal, 1h30 for 10km and with that a delay. Impossible to reach by phone. Upon arrival, the agency was still open but about to close. Asked to leave the keys in the box as for a night return but told us that they would not count the overrun.
In short, very satisfied, thank you!
NB: car picked up at Place d'Armes. Ideal with the metro. No traffic jams when picking up the car but allow plenty of time for the return if it's at the end of the day. Few people at the counter, we were received immediately.
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Very good vehicle rental.
(Translated by Google) Trip to Quebec at the end of October, car booked 15 days in advance. A week after booking, a message warns me of construction at the airport and that a shuttle will take us directly to Avis. On the day, everything went as planned. Upon arrival at AVIS, in 10 minutes I took possession of the vehicle, which was upgraded compared to my request. Upon return, after washing and refueling the vehicle, a person took the vehicle back. We have been back for 3 days and normally there are no suspicious charges. Thank you to Adréane DESJARDINS for her follow-up.
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Mixed
(Translated by Google) Budget is charging us a second driver fee even though we had this option on the reservation with Authentik Canada. The agents in Toronto are very unpleasant and don't want to hear anything. Little explanation, we had to do the initial inspection ourselves.
Good, the car met our expectations, comfortable and spacious.
Perfect
Very good.
(Translated by Google) Car from Avis via Authentik, impeccable car and very pleasant service.
Very well
(Translated by Google) Thank you to the gentleman who gave us the car and gave us a little driving lesson because it was an automatic car and we weren't used to it at all, and thank you to him for the advice on all the car's options despite the coming and going of other customers.
Perfect.
(Translated by Google) Perfect, no worries.
Great value for money.
(Translated by Google) We got a car even better than we expected. It was well-equipped and very modern.
The procedures with the agency were smooth and transparent both at the beginning and at the end.
It's a real time saver not having to clean the car before returning it.
Efficient and accommodating staff, clean and compliant car.
Great!
(Translated by Google) Thank you for your services and your professionalism.
Christian P.
Acceptable
(Translated by Google) The person at the reception put pressure on us to pay $55 in advance for a full tank of gas before returning the car, otherwise he demanded that we refill the tank within a 5km radius of the airport, which proved to be quite difficult to find fuel in that area, especially during rush hour.
The Nissan sedan struggled on hills and was fuel-inefficient.
Too much waiting.
(Translated by Google) Communicate the express line or other offers to customers and make comparisons.
Good value for money.
(Translated by Google) No worries with Authentik Canada, however the provider Avis Montreal made mistakes in the contract that I didn't see at the signing (incorrect starting mileage and billing for kilometers) even though we have 200 km per day free with Authentik. We returned the car to Avis New York and they wanted to charge for the kilometers traveled. After calling Authentik, they managed it with Avis and we didn't pay anything.
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Perfect stay!
(Translated by Google) Very good follow-up on the file, quick answers to my questions, practical information provided before picking up the vehicle, and an easy, no-surprises return.
I highly recommend it!!!
I recommend.
(Translated by Google) Vehicle more than adequate. We were satisfied with the service.
Not great at all, despite the goodwill of the person at the counter.
Montreal booking
(Translated by Google) No worries with the reservation! A bit long to pick up the car but very easy return.