Car rental
Car rental
(Translated by Google) We had reserved a car for 24 days; instead of a Toyota Rav 4, Dollar provided us with an almost new Chevrolet Equinox, which was more comfortable. Everything went well, both on departure and return.
Very good experience
(Translated by Google) Nothing to complain about, we were very well informed beforehand, with personalized email replies, very responsive. The vehicle was picked up without any problems in Vancouver, it was almost new and a higher range than the one we had booked. No problems with the return either. I therefore recommend Thrifty and Authentik Canada.
Efficient service
(Translated by Google) First vehicle offered at the start of our trip had a defect, it was immediately replaced by an identical vehicle but without defect! Efficient and attentive service!
The car wasn't ready.
(Translated by Google) Upon our arrival, many people were waiting to see someone at the counter. We waited 45 minutes to see someone but still no loaner car. We waited another 45 minutes before getting the keys…. The reservation said the car would be ready at 4 pm, we left at 7 pm.
Perfect
(Translated by Google) Everything was easy, from picking up the vehicle at the airport, the journeys made, the cleanliness of the vehicle, and the speed of the drop-off.
Very good experience with Authentik Canada
(Translated by Google) Everything went well despite a long wait to pick up our vehicle at the Avis agency in Montreal because we had a rental from Montreal returning to New York and the agency explained that there are very few cars for this type of trip and that they often stock them at the airport to bring them in at the last minute in case of cancellation. So a word of advice, check the day before that the car will be there when you arrive, it will save you 1.5 hours of waiting.
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A flawless rental experience, from the tarmac to the road
(Translated by Google) A car well beyond our expectations, a warm welcome after long hours of flight, and a quick and easy return of the vehicle. The administrative team was very responsive to my questions before departure. I highly recommend!
Very good from beginning to end
(Translated by Google) The handling went very well with a very professional employee who offered us to return the car a few hours later than expected which was very helpful for us. New vehicle.
Car rental with Avis
Reassured to go through Authentik Canada
(Translated by Google) Overall we are very satisfied with our rental: easy booking, quick email responses to my questions, fast pick-up and return of the car, options already included for a price that seems good to me. I was reassured to rent through a reputable provider. Because in a foreign country, problems can escalate and ruin a trip.
My only complaint is not having gotten the car I had selected. Certainly, I was informed of this possibility, but in that case, what is the point of choosing a specific model? Not all cars are equal, even when they are in the same category. I did not like the Chevrolet Malibu that I got: noisy and not comfortable.
I still enjoyed my trip and if I have to go back, I will go through Authentik Canada again.
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We received a Dodge sports car.
(Translated by Google) Very beautiful car, large space
Good value for money
(Translated by Google) Practically new car on arrival. However, I took the GPS after reading the recommendations. But the GPS provided was really not user-friendly, even dysfunctional, to the point that I never used it. I used Waze 100% of the time.
Very clean and tidy car
Good performance
Very good service
(Translated by Google) Not knowing whether we would have to take 2 extra people at the time of booking, we reserved 2 cars of different sizes and cancelled 48 hours beforehand the one we didn't need. Efficient communication and advice by email with Authentik Canada. We were also well received by the staff at the Avis agency at the airport. Nothing to say, everything was impeccable!
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Stay shortened due to death. Awaiting a "commercial gesture".
Nothing to complain about
Very professional
Yes for the car, the service is so slow...
(Translated by Google) Yes, great car. However: expensive. ('but maybe it's Canada) and then the wait at the counter...1H15 in line.
Perfect
(Translated by Google) Quick pick-up with Avis, the model was as reserved, even better. Almost new vehicle. Very quick return as well.
Toronto Airport car rental reviews
Impeccable
(Translated by Google) Great everything went well, perfect, but the rental company gave us a slightly smaller car than expected, it was fine for us but if we had had an extra suitcase it wouldn't have fit.
The car was very clean, easy to pick up and return, impeccable, nothing to complain about. We were afraid of having to pay extra insurance and going over budget, but no, everything was included, no worries, it's great.
We will definitely use your services again, with pleasure.
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Car rental
(Translated by Google) Our experience with authentik Canada for car rental was very good. Our advisor Adeline Baldo was very kind and helpful before our trip regarding the car rental. I thank her very much. We had a nice little car, really fun to drive and very well maintained. I 100% recommend this site and Ms. Baldo.
Montreal rental
(Translated by Google) Clean car and without problems.
Renting through Authentic saved us discussions about insurance, options, etc. ... everything was planned. We are waiting for the return of the $100 deposit.
Thank you
Perfect
(Translated by Google) Cheaper, no worries, as if we had booked directly with the company.
Everything was perfect
(Translated by Google) The service was perfect, the car was clean, it was practically new, we waited less than 5 minutes to take possession of it while they finished preparing it. The return was easy and well indicated. It's the first time we rented a car at the airport, it was simpler than I thought. We received a VW Taos as an intermediate SUV.
Tanya was perfect for the SUV rental.
(Translated by Google) Quick service at YUL and very fast return before departure. In short, very satisfied with Authentik Canada.
Everything was perfect
Everything went well
(Translated by Google) Perfect, I was able to pick up the car quickly and return it even faster. It matched what I had requested. Everything went very well.
I was hot/I felt hot/I got hot
(Translated by Google) A lot of stress when my flight was delayed by a day and I learned that my vehicle might not be available. Andréanne did her best, but I couldn't get an answer until the last minute, at the Dollar counter; it was 8 p.m. on a Saturday night in Halifax, if I hadn't had a car, I would have been totally stuck. Fortunately, the vehicle was available, but I wouldn't want to relive that experience.
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