Car rental
Very satisfied
(Translated by Google) Everything was perfect
Very satisfied
(Translated by Google) After a while of waiting at the airport because the requested vehicle was not available. A substitute was proposed, very satisfactory.
Very good I recommend!
(Translated by Google) Everything is clear and simple!
Very good service
Good rental experience
Very efficient agency. Helpful staff. Perfect
(Translated by Google) We had reserved a Dodge Grand Caravan replaced advantageously by a Chrysler Equinox full options with few kilometers.
Fully satisfied with the fuel-efficient vehicle with regard to the 250 hp engine, comfortable and pleasant to drive.
Very helpful, friendly and attentive staff.
Location Calgary airport
Very good experience
(Translated by Google) No worries, very competitive price and lots of very useful information provided before departure.
Very good experience
(Translated by Google) We had an upgrade on our car in order to have an integrated GPS. Welcome to Thirty where we had all the answers to our questions.
Professionalism
(Translated by Google) Chloé showed a lot of flexibility, availability and responsiveness to manage our file following a last minute change of vehicle.
Really pleased with the services of Authentik Canada and Chloe in particular.
A very good service in a very good country
(Translated by Google) Everything was perfect. No problem with picking up and returning the vehicle. Contrary to previously consulted opinions; the deposit of 350 dollars has not been cashed during the 25 days of rental
I am really very satisfied with the Toyota Corolla that we used
Thanks
Excellent agency - upgrade!
(Translated by Google) Impeccable service: booking via the Authentik Canada site is very simple, the quote allows you to take the time to think things through. Once the vehicle has been chosen, there is a good choice of agencies. On site, the agency offered us an upgrade (without modifying the approved conditions) for a very top-of-the-range vehicle, which we were fully satisfied with! Nothing to say about the pick-up or delivery of the vehicle: very fast, in complete confidence and always with a smile! A word of advice: if you are traveling with a baby/child, car seats can be hired at an additional cost, but many airlines accept, at no additional cost, a car seat in the hold at the airport. [...]
No problem. Very good advice from Authentik operators.
(Translated by Google) 2 week road trip. The car was fine.
Very good advice from Chloé who knows the system very well!
Thanks
Super vehicle but respect by Discount of the fee agreement with Authentik complicated on site (Vancouver)
(Translated by Google) We had a Jeep Compass instead of the Camry and were very satisfied with the car (I only used the services of Authentik for the car rental and for other trip planning). We took possession in Vancouver to deliver it to Calgary (surrender or drop-off costs to be expected). In Authentik's estimate, the abandonment fee is $319, but the Discount clerk and manager didn't want to hear anything and charged me $1,250 + taxes. I contact the Authentik service and I have immediate assistance (from Valérie Roberge, my agent from the start of the transaction even before leaving on the trip) and even if they cannot settle the dispute at the time, they reassure me and tell me to pay the amount requested and that they would settle everything in the meantime (5 days of rental provided) with Discount and enforce the agreement and leave with peace of mind. So to sum up and avoid all the details, everything was settled and I got my refund (12 days later instead of 5 because there were delays at Discount and a disagreement on both sides thinking that everything was set up). SO REMEMBER THAT AUTHENTIK HAS BEEN THERE TO ENFORCE THE AGREEMENT AND HAS ENSURE A CLOSE, PATIENT, POLITE AND PROFESSIONAL FOLLOW-UP WITH ME IN ORDER TO PAY THE PRICE ESTABLISHED AT THE BEGINNING (A SAVING OF MORE THAN $1200 WHEN WE INCLUDED TAXES COMPARED TO IF I HAD DOING BUSINESS DIRECTLY WITH DISCOUNT!!!) AND THAT THE DELAYS WERE DUE TO DISCOUNT AND NOT TO AUTHENTIK. So despite this task caused by Discount, the customer experience with Authentik fully met my expectations in such a situation and I recommend them to you, THANK YOU!!! [...]
Surprise at taking possession
(Translated by Google) When we arrived in Edmonton to pick up our Yaris, the car was not available! For the same price we got a Grand Caravan: higher gas mileage and too much space.
To be honest, we enjoyed being able to spread out in this minivan instead of the hassle of fitting all our camping gear into a subcompact. As for gasoline, we made do with...
Vehicle as booked, suitable for Canadian roads
Vehicle in line with expectations, perfect !!!
Rental in line with expectations
(Translated by Google) Rental at an interesting cost of a recent and clean vehicle. The reception at the Quebec city center agency was perfect. A small flat for the GPS whose information was not up to date.
I am very satisfied.
(Translated by Google) We are delighted with our car rental experience with Authentik Canada. Both with the central service and with car rental companies.
I recommend.
Very positive experience
(Translated by Google) The recovery and delivery of the vehicle was done very quickly. The vehicle was clean and very recent. No complaints. Very satisfied with our experience with Authentik Canada
Good choice
(Translated by Google) Picking up and dropping off the vehicle was hassle-free. The vehicle was almost new and clean.
Flat on the GPS. We had taken this option to ensure the blow on the spot. Finally, the object is not user-friendly, and was found to be useless. We did all our trips with Google Map on mobile phone. Thank you Google for your accuracy and ease of use.
No problem
(Translated by Google) Delivery completely in line with what was expected. Friendly and considerate Thrifty agency staff. Car OK. No nasty surprises. Very fair price.
We were actually given a Nissan Rogue 4w
(Translated by Google) Fun vehicle to drive. Holds the road well. Comfortable. Very pleasant stay. Good contact with the population. Magnificent landscapes. Total change of scenery.
car rental
Superb car
(Translated by Google) A very pleasant 4x4 with a large trunk to store everything for a 15-day roadtrip.
Thanks to Valérie for all her flexibility and availability. The authenticity of Quebec hospitality!
perfect rental
(Translated by Google) French speaking staff. We have been upgraded, Kia Sorento. Agency easy to find. No surprises or hidden bills.
Very simple
Car rental
(Translated by Google) Very good service and very good value for money
location van ok
Rental Quebec & Ontario
(Translated by Google) Hello,
The type of vehicle (SUV-Toyota Highlander) was not available when we arrived. We had to wait a few tens of minutes to get the car needed to accommodate the 4 large pieces of luggage.
The whole trip went very well, very comfortable and recent car.