Car rental
Well advised
Location conforme
(Translated by Google) Car meets our expectations. Trunk slightly too small to put our 2 suitcases in, when we had expressly taken a category above to have enough space.
Quick support, no additional costs.
Only negative aspect during the delivery: the AVIS agency located in the center of Toronto is extremely poorly indicated. You have to enter a parking lot but we did not see any indications. After doing two laps of the block (in the middle of rush hour, very complicated) we were finally informed by two people working in a nearby building. We had planned to return the car 1 hour in advance: fortunately because we lost a lot of time there.
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Vehicle replaced by a Chevrolet Cruze with snow tires already mounted making the car extremely noisy. In addition, the air pressure in one of the tires was insufficient, making us think that the car was punctured. We had to redo the air pressure in all th
(Translated by Google) Vehicle loaned to the customer without a complete overhaul (under-inflated car presenting a real danger on the motorway)
Professional and friendly
(Translated by Google) Listening, available and impeccable service, let's add to that a more than welcome human side, I validate ^^ Congratulations to the team
Very satisfied and customer now!
Helpful and available team
person very available and responsive to provide information
(Translated by Google) very comfortable vehicle it is important to think about taking a GPS. Very pleasant welcome at the rental agency. Very nice trip, the inhabitants are very welcoming
had done
(Translated by Google) a shuttle accompanies us and accompanies us impeccable vehicle quick return
satisfaction with vehicle rental
(Translated by Google) Good contact with the consultant.
The vehicle was just fine. The pick-up and drop-off formalities are relatively simple.
The vehicle was however not a Jeep Compass as advertised but a KIA of equivalent category.
Perfect !
(Translated by Google) No problem with car rental.
Assistance to improve
(Translated by Google) Exceptional value for money, new car but be careful not to have any problems because the assistance does not respond and the agencies do not provide effective answers.
No problem
(Translated by Google) Everything went very well, both with the recovery of the vehicle and its return.
I'll be back !
(Translated by Google) My stay, organized with the help of Sophie-Andrée Legault (and not Emilie Boivin) was a success from start to finish. I couldn't have hoped for better for a first visit to Canada.
I appreciated the diversity of my trip: visiting cities like Montreal, Quebec and especially Ottawa (a favorite) and then discovering the great outdoors (Tadoussac, Eastern Townships, Charlevoix and especially the Saguenay Fjord) was a daily glare.
All the people I met during my stay were welcoming, smiling, willing to help and many had advice on places to visit absolutely.
To conclude: thank you again to Authentik Canada for organizing my trip and I will come back to your magnificent country to make other discoveries.
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Good vehicles
(Translated by Google) Support was difficult.
When handing over the keys, we did not go around with the company in Toronto to check the condition of the vehicle. Fortunately, we had taken photos of the scratches ourselves with our phones.
Handing over the keys in Montreal was almost easier. We searched for almost 45 minutes for the Congress car park and after a while, I parked on the side of the road to go see the person from the agency (fortunately we could see the window from the road) to show us the entrance to the car park which was called (unless I am mistaken) Parking International. The handover was done with a professional person. We told him about the scratches and showed him the photos with the dates and times of the shots.
In general, the vehicle was pleasant to drive with the GPS at home (it tended to lose the signal and we got lost sometimes and it had a few bugs but it was)
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perfect rental
(Translated by Google) good reception fast administrative very good
perfect
(Translated by Google) Rental service is perfect and they helped us a lot and everything went well!
Perfect !
(Translated by Google) We were very satisfied with the services offered by Authentik Canada for the rental of our car. The answers to our many questions were always very quick and clear. We were also very well advised about the rental company because we had excellent value for money.
Super Vehicle options to review
(Translated by Google) Very satisfied with our vehicle rental, consistent with the description. This Ford Transit was perfectly suited for transporting my small family, 6 adults, a 19-month-old child and all our luggage.
On the other hand, much less satisfied with regard to the reservation of options and more particularly for the car seat. I thought that by booking early in time, beginning of March for a journey at the end of September beginning of October, there would be no problem but... On payment of the balance of my order, on the confirmation email, I had the unpleasant surprise to read that obtaining this car seat was not firm and definitive but depended on the availability of the "Discount" rental company. I approached Authentik Canada by email and telephone to report this fact and twice the response was the same. The Authentik Canada advisor told me how I got on with it and that it was better for me to come with my own!!! Something I did, not wanting to be at fault with Canadian law but especially for the safety of my grandson. On the other hand thank you Air Canada for the free of this element.
Finally, I think it would be desirable for Autentik Canada to really take this type of reservation into account, transfer it to the Supplier and when paying or paying the deposit, we (customers) are made aware of the availability. real (and not hypothetical) of the options requested or not offered on the site but inviting us to contact the lessor/supplier.
Otherwise, we had a wonderful stay in the beautiful province of Quebec and greatly appreciated the sublime colors of the Indian summer.
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Very good stay
(Translated by Google) We had a very good stay. We were upgraded by the rental company, the car was recent: only 20,000 km.
We are very satisfied to have booked via Authentik Canada!! Very professional and the first full was offered!!
Improvements to be expected.
(Translated by Google) Despite pre-registration, we spent a lot of time in the office. In addition, we were offered somewhat "expensive" "options" which increased the bill.
Perfect
Perfect car and services
Perfect
(Translated by Google) Car rental with impeccable authenticity. Excellent value. Sent the voucher back to me even though I had left it at home. Unfortunately we had a clash, I hope the insurance and the reimbursement will go well but normally it is no longer with Authentik.
Good little car, no problem;
(Translated by Google) Essential GPS, for a successful and simplified road trip.
Easy and no surprises
Great value for money
(Translated by Google) We really took the first category and we were upgraded. the car was brand new with cool options. Nevertheless, with hindsight we would have taken a Jeep or something higher because the road is very often under construction and in the various national parks there are many boulder paths which made its portions stressful to use.
Magnificent region!
(Translated by Google) We visited a wonderful region. The car was a good way to get around and to easily access the sites. Small problem, the car was larger than requested and certainly consumed a little more gasoline. But for comfort it was probably not worse. In addition, we had to face the snow with summer tires. Fortunately, the road remained passable. Otherwise perfect trip!
Very well
(Translated by Google) The car corresponded in all respects to our request and the extension for an additional day was quick. Quick formalities.
Satisfied
(Translated by Google) 45 min wait for our vehicle.
Desired car (jeep) not available
Equivalent vehicle rented which gave us complete satisfaction.
Return of the vehicle and very quick check.
We are satisfied with AVIS
Happy with our rental
(Translated by Google) We had a very pleasant 18 day stay in the Toyota Corolla.
Practical and comfortable.
The agency received us very well, and the delivery of the vehicle very fast.
I recommend Authentik Canada, very good value for money.
Clean vehicle, easy to drive, easy to pick up the car
(Translated by Google) Clean vehicle, easy to drive, easy to pick up and drop off the car with directions. On the other hand for the return, we hurried to return the car before 6 p.m. because the agency closes at this time but there is a key box, so obviously no need to hurry but we did not have the information .