Car rental
Good experience
(Translated by Google) We had a good experience. We were upgraded and had a better model than the one reserved with the AVIS agency. The return also went well.
A tip to improve the service: accompany the customer to the car, because we go there alone. This would explain certain gadgets, especially when you have a state-of-the-art car... we had found an AVIS agent who explained to us what we wanted to know.
Good experience.
[...]
excellent service from authentic canada
(Translated by Google) we particularly appreciated the quality of communication with our advisor and her efficiency
thank you for having participated in the success of our family stay
Rent a higher category
(Translated by Google) As expected at the airport, support by the shuttle to take me to the agency. I expected to have the Yaris ordered but got a similar model with a Kia. Competent and dedicated staff. Clean vehicle except for the interior windshield which had been cleaned quickly. State of play with photos by both parties. Return of the vehicle in good and due form. Explanation provided on bank imprint freeze. Nothing to say about the service. I advise to take a more comfortable car because the so-called highways are not smooth and the back is quickly broken.
I will definitely return to this agency for my next trip.
[...]
Very satisfied. Practical, efficient,.
Well advised
(Translated by Google) When we arrived, we were advised of a vehicle more suitable for our trip with snow tires and this proved useful during the last snowy episode in Quebec in mid-April.! Thank you for everything.
Very well
(Translated by Google) Perfect car for 5 (adults & older children) with luggage, no waiting on arrival or departure.
Perfect new car for our trip
(Translated by Google) Personalized reception at the airport
Very good new car
I recommend
Excellent !
(Translated by Google) Everything was in line with our expectations. Availability of the adviser and precise information given on site by telephone. Personalized follow-up of files during email exchanges.
We will not hesitate to renew the experience during a future stay.
Thank you for the welcoming.
Always carefree
(Translated by Google) I have trusted Authentik Canada for several years now to rent from Discount.
Never has a problem darkened my stay.
I highly recommend it
Stay Quebec
(Translated by Google) Jeep Compass requested but not available, we got a GMC Terrain instead. Very well ! Comfortable, reliable, 1600 kms done. Only complaint no can of windshield washer fluid provided.
Very nice experience
(Translated by Google) Fast support, good advice and we were upgraded, we received a Toyota Corola. Very nice car, no issues. Very large trunk to put all the luggage and small consumption which was cool considering that we were in New York with this vehicle.
Full satisfaction
(Translated by Google) Very good service. Free change to a brand new SUV. Discount on all-risk insurance because rental of more than 3 weeks. I had already rented from Discount and I will do it again.
Welcoming, surprise the car is a big Jeep Wrangler Sahara! it's fun!!
Car in very good condition, with a full tank, corresponding perfectly to my choice of vehicle.
(Translated by Google) Returned from Quebec to Montreal under the snow, I did not regret my choice of renting a 4x4 SUV! (Indispensable in winter in my opinion). Vehicle in excellent condition and fitted with tires that allowed me to never slip on roads that were not always clear of snow.
So very happy with this rental.
If I had to highlight one point for improvement, it would perhaps be the lack of explanations on handling the vehicle: I had difficulty opening the vehicle's doors and trunk (simple double click on the remote control, but when we don't know... we're looking for ????); I did not manage to use the regulator... (which worked because it worked once, but how?... I never managed to put it back.)
Finally, the car didn't have a luggage guard, which can be annoying when traveling, even if Quebec seems a very safe country.
So, despite some surmountable details, overall a very good experience with this rental company with very helpful staff. Very fast formalities in agency.
Pierre (tourist from the south of France)
[...]
Nothing to say
(Translated by Google) Almost new and clean car.
The shuttle to the airport is a real plus.
Just perfect
(Translated by Google) Everything happened without surprise. Very nice staff
Practically new Jeep Wrangler delivered on time
(Translated by Google) Thank you for the punctuality and kindness of the people who welcomed us and who answered our questions.
Good experience
(Translated by Google) Rental meets my expectations! Quick check in and check out. Vehicle clean and in good condition. Consumption as advertised.
Very good experience overall
(Translated by Google) We went through Authentik Canada for the rental of 2 vehicles (picked up in Quebec and dropped off in Montreal). We have no complaints about this rental. Tiffany was always very available by email or telephone to answer our questions and guide us for the best choice to make in the rental of vehicles.
She found us the closest agencies to our accommodations each time to make things easier for us.
Ditto for Discount: they even picked us up at our place of accommodation in Quebec to take us to the rental point to pick up the vehicles. Picking up vehicles is very fast.
For the return, it was done at the bottom of a parking lot in a few minutes.
Only downside: a deposit of $350 is taken by credit card (so twice for us, one per vehicle). We were not necessarily warned that this deposit was going to be taken; and it took a week after the vehicles were returned for the money to be transferred back to our accounts. It's a shame because it's money that we had planned for our stay and for which we had to find another solution.
But to conclude, I recommend without hesitation Authentik Canada for this type of service ;-)
[...]
Very good experience
(Translated by Google) Very fast. Remember to provide civil liability insurance, which is not always offered in the contracts.
Delighted with the "car rental" service
(Translated by Google) Speed, price among the lowest, good connection with the rental company. Almost new TOYOYA SIENNA 7-seater vehicle, excellent condition.
Very pleasant road trip because the car is very spacious, including with 5 adults and 5 suitcases, there is never a lack of space. Consumption 12litres/100km but the price per liter is very reasonable ($1.10 on average)
Please note that the GPS is optional ($17 per day). Fortunately, it works in any case very precisely. Additional costs can inflate the initial invoice, to be included in the cost of the trip (payment of these costs + GPS + fuel is made when the vehicle is returned).
Note that the rates are much more attractive via Authentik than directly on the rental company's website.
[...]
G
Very good rental
(Translated by Google) Good exchange upstream and information consistent with reality.
No problem with the vehicle. Everything went well.
Very satisfied. 4×4 essential in winter
Very well
(Translated by Google) Fast and recent vehicles and in perfect condition.
The agency and the car park are not very well indicated.
Very successful vehicle rental despite a long waiting time at the reception
(Translated by Google) the vehicle was perfectly adapted and well maintained.
Only the wait is very important when taking charge. This is unfortunate and should be improved.
Car rental for 8 people
(Translated by Google) The only solution for a vehicle of 8 people and +. completely satisfied
SUV rental February 2019.
(Translated by Google) Very good experience, I recommend and we will use your services again for our next stay in Canada.
Very nice car, completely in line with what we had booked if not even better!
Very fast and efficient pick-up in Toronto, delivery in Montreal as well, impeccable service!
Very satisfied with the service.
Very favorable opinion
(Translated by Google) I appreciated the fact that we were picked up from the airport by a shuttle as well as the return.
The car was in very good condition 5000 km
the inspection on our return was very quick and we did not wait to take the shuttle.
Cordially
Pascal