Car rental

rental agency at; recommend

(Translated by Google) Good rental agency, fast, experienced, whether for picking up or returning the vehicle. vehicle on class compared to the rental, very clean. Thanks

Unacceptable wait, very unfriendly staff

(Translated by Google) Flee AVIS Montreal airport: only 2 people at the counter to receive customers, the wait is endless, very unfriendly staff, arrived at the airport. 1:30 p.m. we were finally able to have the vehicle at home. 3:30 p.m., after being told that the day before some customers had waited 4 hours!! Not very professional! After a 7 hour flight with children, no consideration... Result: we finally got out of Montreal in the middle of traffic!! We arrived very late at our place of residence, and lost our entire afternoon! In addition, 0.70 CAD has just been deducted, at what title? Mystery! Certainly, this sum is not enormous but for the principle I do not agree! [...]

nothing to do say

TB

(Translated by Google) welcome, explanations, car, return everything is TB

waiting

(Translated by Google) we waited 1h40 to get the car back!! otherwise, the car was compliant...

No problem

(Translated by Google) Pick-up and return without difficulty and the car corresponds to the description

Dodge Durango

(Translated by Google) American car (fortunately) 5,000 km, comfortable but not very powerful
Capricious GPS that we had to to exchange at; Jasper

agency difficult to find; find but very accommodating staff

Good welcome, good car everything went well

(Translated by Google) I had chosen downtown Montreal as the place to pick up the car from the cdiscount rental company, but the address was not that of the agency but of a hotel where find a kiosk at; inside suddenly I looked for before returning to the hotel. It would be good to specify this. a better grip. otherwise the friendly welcoming staff.

grande satisfaction

(Translated by Google) very friendly welcome, great availability; and reactivity.

Very warm welcome

(Translated by Google) Good quality ratio. /price

Car Rental August 2017 Ontario/Quebec

(Translated by Google) I strongly recommend Authentik Canada, however I advise against going through Avis for the rental of a vehicle in Canada.
The quality support from Authentik Canada has been excellent: quality, professional and always friendly.
On the other hand, the rental of the car from Avis was not possible. to the height. On arrival at Toronto, we had a smaller vehicle than expected, the planned GPS was not integrated; and we have been collected to the restitution of the sum of 203 dollars for a service that we had not requested. Agent Avis ` Toronto had however confirmed to us; that these costs were included in what we already had; paid.
A very bad experience therefore with Avis Canada. [...]

Overall ok

(Translated by Google) Staff a little nonchalant. Not having checked on the spot my rental contract I realized a few days later that it did not correspond to the vehicle that I had rented; (fortunately without consequence). The pink state paper of the vehicle was good for him (which is the main thing, the rental company told me...). Otherwise correct vehicle and quality report. price seems good to me. A bit of stress from the return of the vehicle to the Montreal airport branch (which is outside the airport). Only one employee for received returns and a lot of people (end of vacation Saturday afternoon), but the guy was efficient and the shuttle to the airport works well. [...]

Excellent service !

(Translated by Google) Do not hesitate to go through Authentik Canada, the service is quality, responsive and irreproachable!
I will not hesitate for a second to call again their service.

Très bon service

(Translated by Google) The rental of our vehicles has been very easy thanks to; Authentic Canada. This allowed us to have the best offer with regard to our needs. Thanks

Car available before time!

very well except for an error of the person when taking the vehicle

(Translated by Google) carefully check the sums to be paid; pay because if the car is not returned to the pick-up point, it is not possible to negotiate the mistake made at the start.

comfortable car

Unpleasant reception and non-existent service

(Translated by Google) First of all the person who greeted us did not seem awake; and she showed up very unpleasant.
Then she asked us; our number of luggage !! When we answered 3 checked suitcases and a cabin. We were 2 adults and 1 child (6 years old) she told us. that the format of the vehicle was going to be insufficient. For 7 or 8$ a day more you could have bigger. We refused. Then when we asked the booster seat she didn't have. We paid the $67 and she told us; that we were going to have to go to another agency to pick it up.
The pompom arriving in the parking lot is that the car was a 4x4 jeep large enough to accommodate our suitcases. in summary I think they only had this size vehicle and wanted to take advantage of it to charge us more. In short, the scam.
Then she told us that despite the information mentioned in the contract there may not have been full. Miracle there was a full tank in the vehicle. So she charged the full instantly on note CB.
After recovering the dirty car (a sock under the armchair, chocolate milk on the floor mats, crumbs in the back) we drove to the airport. the other agency which was to be notified of our arrival. Once arrived to the other agency they obviously weren't aware of was coming and had no headquarters. They contacted another agency telling us that we had to go to this other agency to pick up the booster seat. It was too much for me, I refused. to go to a third agency and I asked them to manage to bring me a booster seat. After 25 minutes of waiting the booster seat finally arrived. and we left.
The brand is called DISCOUNT and it lives up to its name!!!!
At the car drop off on the way back (to the airport) it seemed to us. much more professional. [...]

To recommend

(Translated by Google) Good communication with the advisor. Very correct service. To be recommended

Everything was fine

Thanks

welcome to; review but car corresponding to; our expectations

(Translated by Google) Pay attention to; billing for unclaimed services and requesting explanations from the signing of the contract because you are not told anything

very satisfied.

(Translated by Google) professionalism, well done. I highly recommend.

Satisfied

(Translated by Google) The vehicle complied with the reservation
The service for the reception was quite competent

Mini Van, ideal for 5

Toronto car rental

Business trip to the USA

Very satisfied

Very good experience. Nothing to say

(Translated by Google) Good welcome at the start, no bad surprises. Good responsiveness before and during the trip. Return of the vehicle a little "cold" but effective.