Car rental
very good car but deplorable reception at the counter
Satusfactoin
(Translated by Google) À Apart from the fact that I could not be served in French, I liked it. experience, the explanations were clear. A little long to the pick-up but the return went very well;
Car rental.
(Translated by Google) Very good price and good review.
CHECK ALL DETAILS BEFORE SIGNING THE RENTAL AGREEMENT
(Translated by Google) 10 STARS for AuthentikCanada!!! Very good organization and always on hand. listening. I will not hesitate to use their services if needed. For the lessor Avis not the same. Think about; read and bring with you all documents provided by Authentik Canada. In the event of a dispute with the lessor on what is included in the service (insurance, costs of abandonment in another city, etc.), everything is in writing. Before signing the rental agreement, especially if you have something optional to do; pay when returning the vehicle (full of fuel, upgrade...) make sure that the total amount with taxes is mentioned; on the contract with the details of each service. Do not hesitate to ask for the name of the person looking after you. Keep the contract until the end of the journey and check if the vehicle has already damage before driving it. I initially took a paid upgrade ($7.00/day for 16 days) and also the fuel to return the empty vehicle to the airport. destination, on the contract is indicated $152.93 to; pay on return and they charged me $240.00 without informing me. what is the difference. After asking explanations they removed $40.00, but I do not yet understand the details of the final invoice compared to the initial contract (price of the upgrade, price of a full tank of fuel, taxes...) the vehicle with which I traveled 2700 km, it was very comfortable. [...]
Nice surprise !
(Translated by Google) We had booked; a "standard" car. We had, for the same price, a Jeep grand cherokee, all-terrain automatic, model 2016 which had only 5000 KM. No unexpected extras, No waiting to be done. the reception... Only drawback: it consumed + 10 liters of ordinary gasoline / 100 KM in peaceful driving... But in Canada, gasoline costs significantly less than in France.
very good
A new car !
(Translated by Google) this is the first time that we have rented a car at; abroad and it is really a success! Very warm welcome to; Toronto airport, the car was new, better bigger than I imagined, impeccable to put our two suitcases in the trunk. Return to Montreal airport, only inconvenience no gas station to fill up, we had to leave the airport and come back... But they did not take into account our delay. Very friendly staff. Next time I will take AVIS; I recommand it ! [...]
very good
good car nice and comfortable for 2 people
An efficient rental agency
(Translated by Google) Vehicle care: friendly welcome, vehicle of the desired category, practically new.
Delivery of the vehicle: simplified check-out (quick visual inspection of the employee of the fuel level, mileage and lap of the vehicle).
Dodge Caravan
(Translated by Google) We are very satisfied with the rental of our car. À our arrival at Calgary, all summer ready, it took 15 minutes and we were off.
For the return, it was; so fast and the lady who answered us was very nice and attentive. listening to our comments.
Très bon service
(Translated by Google) We rented a car through Authentik Canada. We had excellent service, always available for our questions. I believe we have benefited from very good price. Picking up and handing over the vehicle was simple!
Car Rental-Calgary-Vancouver
(Translated by Google) It would be good to include in the base price the costs for leaving the vehicle behind. a different location from the reception. This information is known during the online submission. Thanks
Customer service at the top but disappointed with the car
(Translated by Google) We rented a compact category vehicle (equivalent renault megane) and were surprised at the size of the vehicle we got.
In particular that of the trunk which barely allowed to put a suitcase (standard size of a luggage in hold). We therefore ended up with the rest of the business in the back seat which is not very practical when you want to stop, walk around, etc. Fortunately Canada is a fairly safe country.
Apart from that, the customer service is reachable and very pleasant. We had quite a few questions and always had someone to answer them quickly.
[...]
speed and efficiency
(Translated by Google) thank you authentik canada for your speed; and your seriousness. we were lucky to have a new vehicle for our 15-day trip!
the explanations provided with the confirmation email regarding driving in canada helped us a lot; to understand the road.
we had to advance our trip by 3 days and the change in support was made in less than 1 day! great service
we can only recommend that you choose authentik canada.
[...]
A very good experience
(Translated by Google) Good organization and respect of commitments.
Upgrade to arrival by Jeep Cherokee
almost new top car
(Translated by Google) agency of toronto union station not so easy to find, and the employee; only spoke English.
On the other hand for the return to Montreal: reception in French and extremely courteous.
A car replacement following a a puncture
(Translated by Google) We had to wait several hours before being able to recover a vehicle at Banff (a waste of half a day's resort on our planned route). Fortunately, we had planned several activities to take place. do in this region. This gave us time to go around Lake Johnson.
Excellent communication with our consultant from Authentik Canada. Great service from Avis. Thanks
very good
(Translated by Google) No problem with car rental. Thanks to; Caroline for having managed our delay for the care at; the airport. Quick refund.
We will not hesitate to recommend Authentik Canada and to renew the experience
Excellent service from Authentik Canada and Avis provider.
(Translated by Google) Perfect reservation process with Authentik Canada (excellent quality/price ratio, friendliness of our correspondents, clarity on the services included).
With the documents provided by the agency, no problem when taking the vehicle from AVIS, but the waiting time for the vehicle was good. quite long (about 40 mins), even though there were very few customers waiting. The rented vehicle, even if it differed from the initial request (probably due to a return to another airport), was very correct and fully satisfied us. throughout the journey. The vehicle return process also went well. but oddly on the Voucher the service station closest to the airport of departure was clearly indicated when it is only used very rarely, while the Voucher did not indicate any address clearly specified on the service station closest to the airport of return. Only a location point on a Google Map indicated it without any precision. And yet this information was very useful, especially to Toronto where petrol stations are away from the airport and normal access by motorway.
In the end, excellent service from the agency and the service provider Avis. We recommend and will use Authentik Canada again on our next winter trip to this country.
[...]
Easy and perfect
(Translated by Google) The car rental was simple and very pleasant! We had a great car (2016). We had a small problem with the car (incident) and the steps were taken. easy to do with the company. No problem!
Some difficulties.
(Translated by Google) Attempt to make us pay for one more day when the dates were well specified in the voucher.
However new car.
Nothing to do say
(Translated by Google) It all happened; as expected, vehicle ok. our arrival, interlocutor with a smile on her lips and answered our questions. our questions with a smile.
On the other hand, I do not understand the invoice of 0.70 cents CAD to pay. the delivery is a little petty but there; it is opinion
good but with bad surprises
(Translated by Google) The price was competitive but arrived. there we were charged $100 more because we weren't bringing the car back. the original location. Moreover, the dates had been changed. incorrectly fixed with the rental company.
Booking a car for a week
(Translated by Google) Nothing to do say, everything went perfectly. with AuthentikCanada for the rental of a compact car departing from Quebec City and returning to; Montreal.
The comprehensive information provided, including tips for getting acclimated to Canadian traffic laws and the an automatic gearbox allows you to drive serenely... on the roads while avoiding the many potholes in Quebec.
Excellent "road trip" on the 138, the whale road along the St. Lawrence. Breathtaking landscapes and cetaceans were at the rendezvous.
We will keep unforgettable memories of your wonderful country.
[...]
I recommend Authentik CANADA
(Translated by Google) I rented a car by Authentik Canada for excellent value; price. the renter was AVIS.
I took the car to TORONTO and returned it to; Quebec after traveling 4500km in 25 days.
I received from Authentik. Canada all the answers to; my questions as well as excellent advice (especially on traffic rules and driving) very useful.
Everything went well; as expected
(Translated by Google) the Authentik Canada agency of course reacted when, when picking up our "Avis" vehicle, we had to pay for the gps a second time because it appeared as an "option " on our reservation when it had been paid on line! Authentik made sure we weren't charged. a 2nd time. It is therefore an agency with interesting prices and very serious despite everything
very satisfied
(Translated by Google) Upgraded, we were lucky enough to have a 4x4 at no extra cost. The rental companies are very nice and the car was great!
three good
(Translated by Google) This is the 2nd time that we have rented a vehicle with Autentikcanada and we are delighted. Nothing to do say, everything is impeccable.