Car rental
Perfect rental with Authentik Canada
(Translated by Google) We rented a Ford Escort-type car and took out the additional insurance, with zero excess. One incident: a car hit us in a parking lot, slightly damaging the bodywork. We immediately made an online report. Upon returning the car, the handover was done and we received the invoice with zero excess. Perfect.
Experience with Authentik Canada
(Translated by Google) We loved our experience with Authentik Canada. They helped us organize our trip well and renting a car with them was very simple, efficient, and without any unpleasant surprises. We appreciated having personalized service as well as regular follow-up with them. They answered all our questions within a reasonable timeframe. Thanks for everything!
Very effective
(Translated by Google) I used Authentik for a car rental. The conditions are very clear about what is included and what is not. So no bad surprises at the counter. It's an Avis car, so a professional rental company with the guarantee of a vehicle in perfect condition.
No worries
(Translated by Google) Rental picked up at Montreal airport. Normal wait (about 30 minutes). Car matched our choice. Return apparently without problem!
Not very satisfied
(Translated by Google) We had a very unpleasant experience when picking up the vehicle and an even worse one when returning it.
When picking up the vehicle, the car was not there so we had to leave and come back 30 to 45 minutes later… by Bixi… without any compensation.
As for the return, we brought the vehicle back the day before at 4pm (instead of the next morning) and because the fuel level was not as expected for the return (we’re talking about ten Canadian dollars’ worth of gas), the person offered to do it for almost four times the price. So we took care of it ourselves, only to discover that there was a gas station just two doors down the street (which the employee had conveniently failed to mention…). No commercial consideration at all… it was honestly a huge disappointment!
[...]
Very good, fast and helpful
(Translated by Google) The car pick-up was very quick. The car met my expectations, it was great! The return was also very easy, despite returning it later than planned.
Very good
perfect from start to finish
(Translated by Google) Competitive price; very good service; THRIFTY on the outbound and return journeys; spotless vehicle
New, spacious and pleasant to drive car
Top-notch location!
(Translated by Google) We highly recommend renting a car with Authentik Canada. We rented the vehicle for almost 3 weeks and had no problems, neither with the pick-up nor the return. Everything was very simple and efficient :)
Perfect
(Translated by Google) Reception...handling...cleanliness of the vehicle...nothing to complain about
I would return to Authentic for my next rental
A good stay
(Translated by Google) The rental went well.
Very reliable renter, attentive.
(Translated by Google) Thank you to Virginie Alessi and the whole team in Quebec and Toronto for the return.
Very fast
(Translated by Google) Not many people at the agency, due to arriving early.
Served very quickly, with an upgrade!
Thanks
Not satisfied with the rented vehicle!
(Translated by Google) We rented an intermediate SUV from Avis in Vancouver. The vehicle was a 2025 Kia Sorento with 7300 km, a beautiful and very comfortable vehicle. The problem was that there was a crack in the windshield of about 38 cm right at eye level in front of the driver. We asked for another vehicle and were told there were no others available at the downtown Vancouver branch. To get another vehicle, we would have had to travel to the airport branch, which is 50 minutes away by public transit. We didn't have time to go to the airport and decided to keep the SUV. It's not very safe to drive with a crack in front of our field of vision. There are often sun reflections that blind us. We drove 2800 km in these unsafe conditions. We tried to negotiate a discount with Avis without success.
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Quality service.
(Translated by Google) Clear explanations and very helpful advice
Very satisfied
(Translated by Google) Excellent courteous and professional service. New and impeccable car. I recommend this company without hesitation!
Satisfied
(Translated by Google) We received a good vehicle (Ford Edge) from the category we reserved, with 50,000 km on the odometer, without GPS.
We were satisfied.
Very warm welcome
Very responsive. Attentive, attractive prices.
Car rental Quebec
(Translated by Google) Very good vehicle rental experience.
Clear contract, everything is well organized.
Car rental 9 days
(Translated by Google) Everything went very well. To pick up the car, you have to go to the Hertz counter at the airport.
Nothing to complain about regarding the service offered, both when picking up and returning the car.
I recommend!
Car rental in Montreal
(Translated by Google) Quick handling, vehicle available upon our arrival (which hasn't always been the case). It's nice not having to wait after an 8-hour plane journey.
Like every year, I rent with your agency.
(Translated by Google) A good experience as usual, a car in perfect condition. However, in previous years, I was entitled to a free additional driver, and it wasn't possible this time. Why?
Good experience but...
(Translated by Google) Satisfactory experience apart from the hidden fees related to taxes and not mentioned in the offer
Car Rental
(Translated by Google) I used Authentik Canada's services for my trip to Western Canada: excellent service, great availability from my advisor, all the documents and explanations were clear and precise which is reassuring and helpful for a first rental outside Quebec. Thank you.
Very good rental agency.
Very satisfied
(Translated by Google) Hello, I am very satisfied with Marion's services on behalf of Autentik Canada. I will use your agency again when I return to Canada. Courtesy, accurate information. Availability, helpfulness. Thank you very much. Sincerely,
Richard Vernier
Excellent service
(Translated by Google) Thanks to Koralie for her excellent service. Unbeatable value for money and support!
Toyota RAV4 rental
(Translated by Google) We had reserved a Toyota Corolla and upon arrival at the counter, we were strongly advised to take a 4-wheel drive vehicle because we were going to the Rockies. The roads are wide and in this season I don't think it would have been necessary, I had a 152 euro surcharge for the 7 days of rental. Otherwise, the car was very pleasant to drive.