Car rental
Very satisfactory car rental
Perfect
(Translated by Google) Our car rental went perfectly well. The support from the Authentik Canada team is impeccable. We were supposed to have a Volkswagen Jetta, we finally got a Ford Bronco which was perfect for our road trip! I thank the agency for their support!
Perfect
A top-notch agency and thank you Walid
(Translated by Google) We had a larger vehicle for the comfort of a disabled person and this without extra charge and with very great kindness.
Vancouver Calgary
(Translated by Google) Nothing to complain about even if the Kya model didn't match the one Toyota chose.
We didn't get the car model initially reserved.
(Translated by Google) Very practical and fast procedures. Friendly staff. Car quite spacious and comfortable.
Surprise at Avis
(Translated by Google) When we picked up the car, the Avis employee told us that having a second driver automatically meant a daily surcharge, as the Avis computer system required it to be billed. According to him, the terms of the Authentik Canada contract were not acceptable.
I'm letting you know about this problem so you can fix it and avoid unpleasant surprises for your customers.
Everything else went smoothly.
Muriel
[...]
Carefree rental/renting
(Translated by Google) A perfect catch and return without any problems.
Good/well/fine
(Translated by Google) Hello, small problem at the start because I hadn't requested an electric car and they had reserved one for me which I refused. After negotiation I got an automatic gasoline car like I wanted but a little stressful. Then, small problems: windshield wipers don't wipe and flat tires that had to be reinflated.
Good welcome and good car
(Translated by Google) We had reserved a Hyundai Elantra and received a Ford Edge. The reception at the Avis counter was very pleasant and the car met all our expectations.
15-day rental
(Translated by Google) We would have preferred to rent a smaller car, but we booked late and ended up driving a Chrysler 300. Fortunately, everything is designed for large cars in Canada! Access to the car's documentation would have made it easier to get started with the car, although many functions are automatic. The on-site reception was excellent, the emails impeccable.
Smooth rental. Very good customer service
(Translated by Google) Authentic delivered on the promise of a hassle-free rental and personalized follow-up. Everything went as planned. We had no incidents, but the pre- and post-rental follow-up was reassuring. The only reservation was the wait at the Avis counter at the Montreal airport. A one-hour wait when you have a 6-hour jet lag, it stings a bit. But the problem is with Avis. Nothing that Authentik could control. Thank you
[...]
Very well
(Translated by Google) Easy to find the AVIS counter at Calgary airport, no wait to get the car. For the return, it's the same location as the departure. The car matched our request, clean condition and no problems. Bravo!
Well-located professional agency
(Translated by Google) The vehicle was as booked. Upon picking up the vehicle, a small problem was quickly resolved by contacting the agency. No problems afterward.
Very good experience
Notice
(Translated by Google) Apart from a one-hour wait to pick up the vehicle, we were pleasantly surprised by it. However, the vehicle's condition was listed as perfect by default, which was not the case. Inspecting the vehicle in the basement under the dim neon lights is not helpful. Upon return, no inspection of the vehicle was done.
Very good reception, efficiency, speed
Suitable and adjusted location
(Translated by Google) Veronique allowed us to have an agency close to our accommodation in Montreal, easy to access and a car adapted to our road trip.
Car rental
(Translated by Google) Attractive price and perfect service quality. Responsiveness. Perfect
Very professional, efficient, good reception
(Translated by Google) With Alamo no bad surprise, fast service, professional and friendly, vehicle in perfect condition.
Perfect experience renting our car
(Translated by Google) Everything was perfect for our car rental. We highly recommend Authentik Canada.
Nothing to say, impeccable service.
Avis car rental
(Translated by Google) Vehicle pickup in Quebec City: office in the Hilton Hotel. Attention, not many signs. Vehicle available at the indicated time. Return very easy at the Montreal airport.
Car rental in Calgary
(Translated by Google) Great experience. Thanks to the car rental made through Authentik Canada, I had no additional fees to pay when picking up the vehicle. The key handover was very quick and without any problems. I fully recommend! Moreover, comparing prices by going through Authentik Canada or directly through the AVIS agency, the prices were even cheaper! Thank you very much and looking forward to coming back to Canada :)
[...]
Best price
(Translated by Google) More than 2 hours to pick up the vehicle, it's hell, very bad organization. Drop off on the other hand, 5 minutes flat, that's very good. Vehicle in very good condition. Everything is ok.
Precise, efficient service that met our expectations
(Translated by Google) The handling was quick and smooth, the vehicle was impeccable. The return was also quick and smooth.
We recommend.
Excellent
(Translated by Google) Easy online booking, vehicle met expectations and quality service
No surprises
(Translated by Google) First time I rented via Authentik Canada and I am very satisfied. The rental went well, the price was the best on the market when I compared, the rented vehicle was as advertised. I rented for two and a half weeks. I recommend.
Very satisfied despite a 3-hour check-in!
(Translated by Google) Hello, we booked a car to go from Montreal airport to New York JFK airport. Everything went very well except at check-in in Montreal: 1 hour of waiting in line to learn at the counter that the car we had reserved for several months would not be available for another 2 hours (!?) Eventually, we were upgraded to a very comfortable Chrysler Pacifica for 5 people and our luggage. [...]
Very satisfied with the car rental
(Translated by Google) Friendly and pleasant renter, very easy to pick up and return the car. The vehicle was clean and recent. We didn't have any problems during the rental period. Vehicle category well suited for 4 people.