Car rental
Super experience
(Translated by Google) We had chosen the cheapest car, and inherited a superb Volkswagen Jetta.
We were very satisfied with it! The car was very clean.
Very well
(Translated by Google) I rented a car through Authentik Canada and everything went well. We were even upgraded for the car
Very good experience
(Translated by Google) Everything went super well. Whether it is the reservation on the authentik canada site, or the reception of the vehicle at the Montreal airport at Thrifty. And what a surprise when the person at the reception tells us that we have been upgraded. When I return to Canada, I will go through Authentik without worries.
Thanks !
(Translated by Google) Many thanks to the Authentik Canada team,
For their contribution, their support, their ability to facilitate our stay, their ability to be very responsive, to reassure us, to answer our questions.
A real essential source to stay with confidence and serenity in Canada!
Thanks to them and more particularly to Chloé who was brilliant.
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Class Compliant Car
(Translated by Google) Car conforms to the category, practically new, very clean and easy to use
Good service
(Translated by Google) Everything went very well. We are happy to have been able to rent the car through Authentik. Often better service than direct rental companies
In the top
(Translated by Google) Service and advice, but also very interesting site with useful information documents to download
Excellent car
(Translated by Google) Clean vehicle, few kilometers, consistent with what we wanted.
The wait to pick up the vehicle was a bit long but they offered us a full tank of gas as compensation.
The recovery went very well, good organization.
Satisfied (so far)
(Translated by Google) Hello,
Satisfactory experience. Decent car. Only downside is the obligation to pay for a full tank of fuel.
On the way back, Thrifty wanted to tax me with the second driver option and one more day for overtime.
The second driver option was never requested and the return time of the vehicle did not exceed the time scheduled via Authentik.
So I refused the rate increase which the employee accepted. I hope Thrifty didn't make the payment via my credit card automatically! To see then!
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Efficient
(Translated by Google) We had no difficulty whatsoever picking up the car or returning it. We had a very good car, new with less than 14,000 km, very pleasant to drive and comfortable.
everything went very well !!
(Translated by Google) Friendly and very fast reception at the Montreal airport, moreover we were upgraded with a great sunroof car, GPS etc..., so it was perfect!!
Top
(Translated by Google) The rental of the vehicle went well, the rental company had our information, the rule of the empty tank was reminded to us on the spot.
The vehicle was not the one shown in the image but one of the same category from another brand: Not Toyota RAV4 but Nissan ROGUE.
No additional fees to pay in the agency than those indicated by Authentik Canada (First tank of gas)
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Good experience
(Translated by Google) Friendly and competent contact person. Good value for money. Surprisingly high fuel consumption. Ease of pick up and return. A little stress to be on time, otherwise one more day to pay.
Overall satisfied
(Translated by Google) We had the cruze model which worked very well but access on board is a bit difficult because we are used to higher vehicles.
Six-day car rental between Ottawa and Toronto
(Translated by Google) I would first like to thank Marie Chloé for her efficient help in my request. I had no problems receiving and returning the vehicle to me without any problems. I even got a car from a higher range than I had requested at no extra cost. The vehicle was very fun to drive and comfortable. I therefore strongly recommend Authentique and the AVIS company.
Very convenient
(Translated by Google) A good way to rent your car. No surprise on arrival apart from a car upgrade. Everything is paid and it's easy. I would go through it again if necessary. Chloe was super available to us and the payment in installments is super accommodating. Nothing to say!
Perfect !
(Translated by Google) Delighted with the welcome at Discount Québec and the comfort of the Chevrolet Cruze.
PERFECT CAR RENTAL!
(Translated by Google) We went through Authentik Canada for the rental of a vehicle. It was the best price even 1 month before the date of arrival.
Marie Michelle was perfect in supporting our file.
Everything went perfectly.
Thanks again.
No (bad) surprises.
(Translated by Google) Good value for money.
Extraordinary to renew.
(Translated by Google) With you we did a great roadtrip of 3000 kms in Quebec. Comfortable car, good advice. Only downside with the rental company does not offer assistance in the event of a ticket like some company. PV taken during the free hours!!!!!
speed of service and perfect upgrade
(Translated by Google) exceptional compared to European rental companies
Car rental
(Translated by Google) Excellent choice, Thrifty is well located in Montreal (Palais des Congrès) easy access, attentive seller, precise advice for choosing a car, model superior to that requested, low-mileage car in excellent condition, very clean, no issues. Strongly recommend.
top quality
(Translated by Google) My car rental was done in ideal conditions. Qualified and friendly staff. The (upgraded) car was perfect. The return was very easy, without waiting. Prices are great but not at the expense of quality.
I recommend without hesitation.
very satisfied but Montreal airport and abandonment taxes (vehicle return to a different city) high
(Translated by Google) pre-registration recommended as well as the option not to return the vehicle with a full tank
very good reception and fast return
car upgrade with GPS cheaper the GPS only option
Perfect
(Translated by Google) Excellent value for money, good customer relationship. We were able to get a larger vehicle at no extra cost. Recent vehicle. Only downside: the extra cost of having to buy a full tank at the start when you never return the tank empty.
Very good welcome, good support
Everything went very well. Easy
location Thrifty aéroport Toronto Pearson
(Translated by Google) The discussions with our Authentik advisor, Joannie, were excellent, but the reception at the Thrifty agency at Toronto Pearson airport was terrible.
I tried to notify the agency, by telephone, of our slight delay, but the agents never picked up.
I tried to reach Authentik via their emergency number, without any result as well.
Arrived at the agency, to take possession of the car, we realize that the two young women at the counter, who were not busy, do not pick up the phone when it rings.
They ask me to pay a supplement for the 2nd driver insurance (my wife), which I refuse, since our adviser had confirmed to me that, in Canada, the wife is de facto insured with her husband.
The agents at the counter, made no effort to help us trying to speak a little French, when (we learned later from Thrifty) this summer French tourists made up almost 90% of their customers... INADMISSIBLE!!!
On the other hand, we had a very clean, comfortable NISSAN ALTIMA, in new condition, which allowed us to cover the 4000 km of our brilliant road trip in Quebec.
With a very charming welcome from Elyse, at the Thrifty Montreal Center counter, for the return of the car.
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Car rent
(Translated by Google) The pick-up at the Palais des Congrès agency in Montreal was done very quickly, the welcome was very professional and warm. The return to the airport was even faster. The car, Nissan Sentra, was clean and in excellent condition. Only downside, it consumes a lot: 14 l/100.
Car in very poor condition
(Translated by Google) The wait for the reception of the car exceeded 2 hours. The car was in very poor condition (scratches, dents on all sides on the outside; dirty, dusty, "tired" interior. The car already had 71,000 km on the odometer and it showed. The GPS was delivered without a suction cup (we kept the GPS on our lap for 11 days). The handbrake did not work. There was no washer fluid.
We are in contact with the Authentik advisor and are waiting for financial compensation (it's quite a long time).
The vehicle was a Jeep Patrol.
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