Car rental
Good
(Translated by Google) Good car with an upgrade, the least good was waiting at the car handover
Excellent
(Translated by Google) We were lucky enough to have a better vehicle model than the one rented, the check-in took 30-40 minutes max, and the vehicle return was very quick (barely 10 minutes). We are very happy with our rental experience.
Good car
(Translated by Google) We had reserved a subcompact and were surprised to receive a larger car (we expected a small, versatile city car and got a Dodge Charger).
The comfort was there, so that was very good.
However, the gas consumption was higher despite using cruise control and driving at the speed limit.
Fortunately, we didn't need to go too deep into Vancouver Island and only took the main roads.
We were also surprised by the rental company, Avis; upon returning the car, they didn't do a walk-around with us.
We hope we won't have any charges levied afterward, as the car was returned underground in downtown Victoria and a door ding can happen quickly given the tight spaces.
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Easy and efficient
(Translated by Google) Easy access and good reception both at the Montreal airport office and in Quebec City.
car rental
(Translated by Google) We rented a car through Authentik Canada for a 15-day road trip in western Canada. Everything was perfect and very simple. We had no problems and were even upgraded to a larger model than expected. The exchanges beforehand were really helpful and once there, no problem picking up and returning the car. Thank you for your help!
Canadian road trip
(Translated by Google) Very welcoming person and good car for our short trip from Montreal to La Malbaie.
Perfect!
(Translated by Google) The process with Authentik Canada allowed us to get an SUV (RAV 4 automatic in very good condition) at an ultra-competitive price including a full tank of gas, the necessary insurance, and an additional driver. Picking up the vehicle at Thrifty in Quebec City and returning it to Thrifty in Montreal went very well. We have never had such good and pleasant service before. I highly recommend them.
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Very satisfied
(Translated by Google) I received my vehicle very quickly and had no problems with it during my stay. Moreover, the Authentik Canada employees were very attentive, I recommend!
Very good performance
(Translated by Google) Car in excellent condition (Audi Q5), clean both outside and inside
GPS included
Very friendly team at the Van Horne station
Exceptional
(Translated by Google) 2nd time I've rented a car via authentik, and it's always perfect. Very attractive price, very good contact and support if needed. I recommend without hesitation.
We rented a car for a trip to Canada.
(Translated by Google) No problem with the rental, top-notch service
Everything went perfectly.
Very well
(Translated by Google) Very satisfied with the vehicle provided for the stay, consistent with our request.
good experience
(Translated by Google) We got a bigger car than the Hyundai Elantra.
The pick up was ok, not too long to get the key.
The return was efficient and very quick.
No problems
(Translated by Google) Clean vehicle. Very quick return process.
Very satisfactory car rental
Perfect
(Translated by Google) Our car rental went perfectly well. The support from the Authentik Canada team is impeccable. We were supposed to have a Volkswagen Jetta, we finally got a Ford Bronco which was perfect for our road trip! I thank the agency for their support!
Perfect
A top-notch agency and thank you Walid
(Translated by Google) We had a larger vehicle for the comfort of a disabled person and this without extra charge and with very great kindness.
Vancouver Calgary
(Translated by Google) Nothing to complain about even if the Kya model didn't match the one Toyota chose.
We didn't get the car model initially reserved.
(Translated by Google) Very practical and fast procedures. Friendly staff. Car quite spacious and comfortable.
Surprise at Avis
(Translated by Google) When we picked up the car, the Avis employee told us that having a second driver automatically meant a daily surcharge, as the Avis computer system required it to be billed. According to him, the terms of the Authentik Canada contract were not acceptable.
I'm letting you know about this problem so you can fix it and avoid unpleasant surprises for your customers.
Everything else went smoothly.
Muriel
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Carefree rental/renting
(Translated by Google) A perfect catch and return without any problems.
Good/well/fine
(Translated by Google) Hello, small problem at the start because I hadn't requested an electric car and they had reserved one for me which I refused. After negotiation I got an automatic gasoline car like I wanted but a little stressful. Then, small problems: windshield wipers don't wipe and flat tires that had to be reinflated.
Good welcome and good car
(Translated by Google) We had reserved a Hyundai Elantra and received a Ford Edge. The reception at the Avis counter was very pleasant and the car met all our expectations.
15-day rental
(Translated by Google) We would have preferred to rent a smaller car, but we booked late and ended up driving a Chrysler 300. Fortunately, everything is designed for large cars in Canada! Access to the car's documentation would have made it easier to get started with the car, although many functions are automatic. The on-site reception was excellent, the emails impeccable.
Smooth rental. Very good customer service
(Translated by Google) Authentic delivered on the promise of a hassle-free rental and personalized follow-up. Everything went as planned. We had no incidents, but the pre- and post-rental follow-up was reassuring. The only reservation was the wait at the Avis counter at the Montreal airport. A one-hour wait when you have a 6-hour jet lag, it stings a bit. But the problem is with Avis. Nothing that Authentik could control. Thank you
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Very well
(Translated by Google) Easy to find the AVIS counter at Calgary airport, no wait to get the car. For the return, it's the same location as the departure. The car matched our request, clean condition and no problems. Bravo!
Well-located professional agency
(Translated by Google) The vehicle was as booked. Upon picking up the vehicle, a small problem was quickly resolved by contacting the agency. No problems afterward.