Car rental

All very well

(Translated by Google) Everything went according to our expectations. We were just provided with a Jeep Wrangler instead of a Compass, with GPS and more room. So very good for the upgrade (apart from the higher consumption).

Easy

(Translated by Google) Finding the Thrifty agency when leaving the airport, handing over the vehicle on departure and returning it on arrival were very easy. The vehicle itself was adequate for our needs for three weeks, but in the end it was not a Dodge Grand Caravan but a Nissan Murano, which in the end suited us better given the size of the vehicle. In our case the vehicle only had 1500 km on the clock and was fully equipped. So positive experience. [...]

Location SUV Calgary -Vancouver

(Translated by Google) we were very satisfied with the vehicle, however the service of the Avis staff is deplorable, particularly the attendant when the car was delivered to Vancouver.
We arrived at 6:30 p.m. (office closes at 7 p.m.). the car had to be dropped off at Level - 7 - When we went back to reception (6:40 p.m.), the office was still open but the attendant was absent. We had to wait 15 minutes before he came back. At 6:55 p.m. he refused to complete the formalities for handing over the car because, according to him, the office was closed. Another family was present in the office. [...]

Very comfortable Toyota Highlander

(Translated by Google) Excellent pick up in Montreal and upgrade as a bonus.
Good explanations especially for using an automatic gearbox :-)

Mid-range vehicle rental

(Translated by Google) Very satisfied with the vehicle we rented.
It was new, very clean and with options like reversing camera and bluetooth. The auto box was also a comfort.
The recovery and return of the vehicle was done in less than 15 minutes.

it was very good

(Translated by Google) The service was very good

Sympathetic

Very well.

Very good advice but...

(Translated by Google) Very good adviser, contact by phone and email pleasant, efficient and fast for the reservation of the car but when taking the vehicle from Discount we had a vehicle of a lower category compared to the one reserved and paid for without any other choice or compensation.
Overall we are still satisfied and I would recommend Authentik Canada without hesitation.

Very satisfied

(Translated by Google) Very good vehicle, good category

Great experience

(Translated by Google) It was our first time in Canada and without a car the trip wouldn't have been the same especially with two young children. Special thanks to Chloé Chalifoux who was of great help in acquiring the rental car for her attention during my call. We will surely come back to you and recommend you to our friends and family who wish to travel to your beautiful country. [...]

Everything was as we expected ; excellent car, office easy to find and quick and efficient check out.

(Translated by Google) The service was excellent: the car comfortable and in good condition, the rental office very easy to find from the airport and the pick-up very efficient.

Everything perfect, no problem

Perfect

(Translated by Google) New vehicle, quick check-in and return, I recommend.

Hassle-free vehicle rental

(Translated by Google) The rental of the vehicle was carried out without problem, we did 4000 km in 3 weeks. The condition of the vehicle at the start was incomplete, we noted several scratches on the document at the start, but it seems that the rental companies are not as picky as in Europe and that only the bumps on the bodywork interest them. On the way back, the officer barely looked at the vehicle. The principle of a full tank at the start which forces you to have an empty tank on the way back is quite disturbing, because you have to check your gauge constantly on the last day. [...]

nice car

(Translated by Google) comfortable and spacious car with 29,000 km on the clock

Satisfaction guaranteed

(Translated by Google) The staff is very efficient and, in our case, intervened in record time to replace our vehicle which was failing

I was not satisfied with the services of DISCOUNT and I will not recommend this rental company

(Translated by Google) Here are the grievances:

- two hours of waiting in front of the counter at the car pick-up,
- delivery of a car not corresponding to what had been planned,
- random operation of the air conditioning (no air conditioning for 21 days of rental), />
When I returned the car, I filed a claim asking them for a $10 per day discount for this lack of air conditioning, given that this company is charging $10 per day for an additional driver or for driving in the USA. This appears to be their house fare. An absence of air conditioning is well worth a discount of this level in this season.
Cordially,
J.C. Menard [...]

good experience

(Translated by Google) very fast confirmation of the rental thanks to Emilie and at a very good price. On site the Dodge not available but exchange for a smaller but more luxurious Jeep Grand Cherokee vehicle I think for the same price and full of gas offered. Very happy with my rental.

Pay attention to the volume of the trunk

(Translated by Google) We did not take the planned car, trunk too small for 3 suitcases

Surprise on arrival

(Translated by Google) I had thought I had paid everything before the holidays except for the $100 for returning the vehicle to another agency. I had to pay an extra $100 for taxes. In the end, it didn't cost me less than a standard rental agency. But no more either. So mixed results. Without that, no problem with the car.

Super location

(Translated by Google) Nothing to say about the rental, quick booking online. At the airport it was very easy and quick to pick up the vehicle.
A big thank you to Josée who answered all our questions and very quickly!

Satisfactory service

(Translated by Google) This rental was perfect from the arrival at the counter to give the voucher until the return of the vehicle.

Car rental

(Translated by Google) We rented our car through Authentik Canada for our 2 week stay in the Rockies from Calgary.
Everything went very well, simply and efficiently, for a much cheaper price than going directly through the agencies. Unbeatable value for money.

Decent car. Super nice landlord!!!

(Translated by Google) Comfortable car with spacious rear seat and large trunk!
Perfect for our road trip!!

No hesitation to renew our choice for the price and the service

Adapted vehicle

Excellent performance

(Translated by Google) I am very satisfied with my rental (excellent welcome and very good support).
However, I booked the vehicle via the internet and I made a mistake because I mistakenly added an additional driver.
I was the only person to drive this vehicle as evidenced by the contract I signed when the vehicle was picked up in Montreal.
Also, I would like to be reimbursed for this amount.
Whatever your answer (I would still like you to make a commercial gesture), I will strongly recommend your company to those around me.
PS: I am enclosing the signed contract when picking up the vehicle [...]

Free upgrade

(Translated by Google) I was upgraded to a Jeep 4x4: it was a calf with a strong appetite (10 l petrol / 100 km). But it was a fun experience to drive a quintessentially American car.
The welcome at check-out and check-in from the Discount rental company was perfect: competent, friendly, he took his time to explain to me how the car works and give me advice. Thanks ! [...]

Satisfied

(Translated by Google) We rented a car for 3 weeks, overall everything went well. On the other hand, the trunk was very hard to close (the strike must surely have malfunctioned), so we didn't put anything in the trunk. What I regret is that no indication was given at the time of handling, we had to find ourselves how to open the fuel tank door, what type of fuel to put in (it was just indicated no diesel , but what kind of gasoline 87?88?89?), how the cruise control controls worked. Just a pity. On the return, the verification of the vehicle is extremely fast. On the way back we paid 100 dollars for the abandonment fees (we were well advised of this) and about 288 dollars for having registered a second driver, we found this price excessive. [...]