Car rental
Not very commercial
No customer service
(Translated by Google) I was lucky to arrive a bit earlier at the Quebec airport and collect my suitcases quickly, so I headed towards the rental counter without being suspicious. The person at the counter was very kind and gave me the keys to the vehicle and told me that she was waiting for us. I returned the vehicle at the scheduled time. Everything has gone very well so far! A few days later I noticed a charge on my card, I was charged an extra day's rental for having had the misfortune of having collected it 45 minutes earlier! I only give 2 stars because I find it unacceptable not to have been warned either on the day of collection of the car or on the day of return of the additional cost. Neither any information before 'wild' collection and even less invoice sent.... Shameful for a rental company of this size. So pay close attention to the times! [...]
French-speaking welcome, pay attention to collection times
(Translated by Google) As a bonus, we were upgraded to a TOYOTA ForRunner, thanks to Clément from the TRIFTY agency
Correct
(Translated by Google) Good car. But no snow shovel in the trunk and a brush at the end of its life. Mocking look from the agent upon returning. Fortunately they lent us a shovel....
To claim before leaving.
Impeccable vehicle
(Translated by Google) Helpful staff, very welcoming. Vehicle clean and in excellent condition.
Excellent
(Translated by Google) Rental with Avis without problem. Friendly and accommodating staff.
Good company
(Translated by Google) Impeccable service. perfect welcome.
Very nice home
(Translated by Google) Very good explanation of the contract clauses
Vehicle in excellent condition.
Extremely pleasant receptionist
Rather satisfied
(Translated by Google) The rental car was impeccable, but I regret the lack of information for the return procedure. I rented the car through Authentik Canada with certain options, but once at the Thrifty agency they tried to sell me these same options in addition, and then have me reimbursed by Authentik in the event of a problem. It is also impossible to contact the branch directly. No answer. [...]
Alright
Alright
(Translated by Google) Despite a delay in receiving the vehicle linked to a personnel problem (2 hour wait) we are fully satisfied
correct price
top top, 50 meters from the hotel, very clean and spacious
(Translated by Google) see my opinion above: choose a vehicle that matches the weather, the length of the miles traveled, the size of the trunk according to your luggage,
you have to work a little!
Very bad vehicle rental experience.
(Translated by Google) 3 hours of waiting after 10 hours of travel without being kept correctly informed of the situation or the waiting times to recover a vehicle that was poorly cleaned inside. Worst car rental experience of my life to date.
Perfect
(Translated by Google) Very friendly agency manager, very good explanation for the instructions for returning the car as well as renting the booster seat.
Good except waiting time
(Translated by Google) We are very satisfied with the vehicle and the service. However, we had to wait 2 hours to take delivery.
Fast vehicle rental and attentive to the customer
Supported
(Translated by Google) Slightly long handling where you have to recheck all the elements while they are transmitted to the resa. But competent and responsive staff
Quick return of vehicle
Satisfied
(Translated by Google) Satisfied but we thought we had rented a larger model.
Vehicle rental Montreal
(Translated by Google) Quick pick-up and vehicle conforms to our reservation and in very good condition.
Good experience
(Translated by Google) Good reception and return of the simple vehicle.
Very good, fast, efficient
(Translated by Google) Very satisfied vehicle in very good condition
Car rental Canada
(Translated by Google) Simplification, attractive price and good responsiveness in the event of a problem
Thrilled
Very warm welcome, very friendly
Very mixed opinion
(Translated by Google) Quebec center agency closed on Saturday afternoon even though we had our reservation planned. A call in the morning to let us know would have been fine. So we had to quickly go to the airport where
Fortunately, the person was very accommodating. So 0 stars for the initial agency which did not call us before closing and 5 for the one at the airport. That’s an average of 3!
[...]
Everything was perfect
(Translated by Google) We were able to collect the vehicle very easily, we had taken the option without excess so no time wasted going around the car. During the stay we had no problems with the car which included a lot of very pleasant options (AppleCarPlay, heated seats in particular). For the return it was just as simple as the recovery even if we returned it to a different place from where we had taken it. [...]
Very satisfied
Montreal airport agency
(Translated by Google) RAS, fast and problem-free.