Car rental
Perfect nothing to do repeat
Better quality price !
(Translated by Google) After doing a long search and comparison, the prices charged by Authentik Canada were the most advantageous for our 9-day rental!
I have also had the Authentik Canada agency on the phone several times and I have been surprised by the kindness and patience of the interlocutors (except once!)
Everything went well. to picking up and then dropping off the car at discount. Friendly welcome.
Good quality car and equal to the demand level.
Perfect experience, really pleasant when you're in town. the stranger! Which is not always the case when you rent a car in a country different from your own!
[...]
wait much too long to take the vehicle, 1 hour wait and only one customer in front of us.....
good vehicle but not comfortable regarding the place of recovery
(Translated by Google) After 10:00 between the plane and the airports, add at least 1:30 of recovery time of the vehicle, additional rental of a GPS, and address of the badly indicated hotel (missing a comma)... we arrived at the hotel. 02:30 (Paris time) in the morning at; the hotel after driving on particularly snowy roads and a storm (10 accidents on the way). It was extremely dangerous and tiring. It was useless to make us waste this precious time to recover a vehicle. To recover it on the spot, in the terminal, had been much more sensible, especially for a family with young children.
Then, problem during the delivery of the vehicle: an agency asks what we bring back the empty vehicle and the other (in the center of Montreal) welcomes us wondering why the tank is not full! No indication of precise address concerning the delivery of the vehicle. Fortunately there is wifi in the hotels... on the vehicle contract, no indication of the delivery address.
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Car rental
(Translated by Google) Very warm welcome to; the branch and very close; listening. However, the opening hours on December 26 were different from the appointment time but without consequence. We appreciated elasticity of the delivery time.
Void VAS -
(Translated by Google) I booked through Authentic Canada a Type H SUV, shown by a magnificent Range Rover Velar. When I arrived at the rental company, I was finally given a a full option Hyundai Tucson with 65000 KM. We are far from the magnificent new Velar, therefore.
Two hours later, I notice that the wipers are worn and ineffective. Impossible to drive like this, so I bring the car back to the rental company. Considerable waste of time. After trying to solve the windshield wiper problem, in the end I was given a Jeep Compass without any options. To use my smartphone's GPS, I need at least one USB port. In the absence of a USB socket, I therefore ask the rental company to make a commercial gesture and lend me a GPS free of charge, in compensation for the time lost. Refusal from the lessor. I then contacted Authentic Canada. Refusal on the part of authentic Canada to intervene with its intermediary.
[...]
expeditious service
(Translated by Google) When we arrived, we were offered a higher range vehicle with GPS without clearly specifying the additional cost incurred; and we were advised to take out additional insurance for any repairs. In the end it doubled; the rental price. We would have liked Be warned of these additional costs upfront.
Agence Discount Montréal
(Translated by Google) Too much waiting time at taking charge of the vehicle and when it is handed over
No problem!
Nickel
(Translated by Google) Arranging to change car + for the rental of a GPS
super !!
(Translated by Google) good welcome with the shuttle that picks you up at the airport and upgraded car and new nothing to grave; say it's perfect
competence, availability,... we will be back!!
Trip to Gaspesie
(Translated by Google) Chloé has been very professional and gave us good advice; for the preparation of our trip.
A small comment on the rental company "Discount" the vehicle (a minibus) was not very clean stained seats windshield very dirty inside and out and no lava ice in the reservoir. For the rest no surprise the initial contract was respected .
car condition
(Translated by Google) Clean and comfortable car
Trusted site!
(Translated by Google) I rented a car from November 9 to 14 and I had absolutely no problems! Very good communication with Authentik Canada, I only had to. pick up the car directly at; branch. I highly recommend !!
Friendliness staff and quality of the car.
good car,
(Translated by Google) missing GPS
excellent service
(Translated by Google) we received clear and precise indications. the estimate was fair and the information and advice on the highway code useful.
The closing invoice was completely out of order. exact fact.
A great discovery!
(Translated by Google) Excellent service, availability warranty from Authentik Canada. The rental of the vehicle was great, waiting time and shuttle service. Competitive prices. For a Canadian in tourism in her country, it was a real pleasure!
Insured Canadian travel by a quality car
(Translated by Google) Very satisfied with Discount auto for the rental of an SUV, which allowed me to realize our Canadian dream as a family. Employees have been great, good advice, and assisted; to make the trip enjoyable. I recommend .
Very good experience with Authentik
(Translated by Google) We are very satisfied with Authentik's services. We particularly appreciated that our advisor take over to contact the Avis Est supplier when our vehicle refused; to start in the early morning (battery failure), and that after having contacted the help desk, waited for the repairman, we finally had to change vehicle. The lessors as for; they have some effort to make; do in communication because you really have to extract explanations and/or information from them on the content of the signed contract, the operation of the vehicle or even the terms of exchange for a vehicle (fortunately that there is also no language barrier, even if the accent does not always make understanding very easy ;)). [...]
Simple and fast
Content
return vehicle direct airport: shuttle available
(Translated by Google) we rented the vehicle to the little italy branch because close to our accommodation in; Montreal. The vehicle was picked up quite quickly, the vehicle was not completely ready but it was ready. provides washed in immaculate condition. new vehicle from 2017.
a hassle-free return to the Trudeau airport branch with a connecting shuttle.
This type of vehicle that we have chosen is just what is needed for the distance traveled (1250 km between Montreal and baie ste catherine) or in the mountains and under snow it would be more complicated. slow uphill, no recovery.
otherwise moderate consumption and comfortable to eat. the driving.
[...]
Good experience
Everything went very well.
(Translated by Google) I got a car on time, for a very attractive price. I had nothing to worry about. add financially. Perfect
Perfect for long routes
(Translated by Google) We had a Golf 7! A little afraid to the rental, because the exterior was very dirty, the interior dirty too, a lot of scratches or knocks on the bodywork. We've got it all figured out. retail for fear of getting in trouble on the way back.
We finally traveled more than 4000km without any problem: fully equipped car (automatic steering, reversing camera, heated seat, etc.), which is clearly appreciable when the we drive a lot!
On the way back, our fears were dissipated because the lessor has not even gone around the car!
We are therefore extremely satisfied with our experience!
[...]
The GPS that turns in circles
(Translated by Google) the staff who prepares and delivers the vehicle is incompetent: the front bonnet was not locked, there was a hat left in it. the interior, a blow on the bodywork was not reported; and finally the GPS which did not work. We turned in the streets of Montreal for 2 hours not to because of traffic jams but at because of the GPS which did not show me the road in the direction of Quebec with the address of the hotel, the distance to browse remained invariable. when I took "Google maps" we came out right away!!! [...]
A little disappointed this time!
(Translated by Google) We have been upgraded. (it's always a pleasure) Unfortunately the vehicle was dirty as much as possible. inside than outside; outside, the service had not been done.