Car rental
car upgrade
too much waiting
Vehicle barely cleaned , and we had to drain during our stay?
Hello, the stay went well. Magnificent landscape and above all very very welcoming people.
(Translated by Google) I just wish I had more explanation. taking the vehicle rue René L&eve;que to; the hotel traveller.
Goodbye
A améliorer
(Translated by Google) Not very warm welcome and hasty return to; the airport much nicer
Ease to pick up and drop off the vehicle. No problem at all. report
(Translated by Google) Taking the car to; Toronto was made without problem with the withdrawal slip received by email and the deposit at Quebec only lasted; only 5 minutes. In short, faultless.
The vehicle, automatic Golf only posed. the slightest problem.
I am completely satisfied with this rental.
A JEEP with; instead of a planned SUV; somewhat limited in available space; heavy consumption
Avis Agency: Vehicle not in its best shape. Attempts to bill for services already understood
(Translated by Google) Good contact with authentic, advantageous price, speaks French, explains and gives good advice.
Side notice things go wrong: remote control allowing the opening/closing of the doors out of order from the second day (it can sometimes be difficult to anticipate this), but opening manually with the key. relief for 10 days, no Avis agency in the middle of the rockies able to do anything.
Third day alarm on the dashboard, low tire pressure, this is unacceptable, it means that no control had been carried out. realized on the safety devices; since a long time !
At the counter when picking up the vehicle, we try by all means to inflate the bill, you need a 4X4 for the rockies, you have no assistance. ...
Only the vancouver airport agency's contact person was contacted. professional and honest.
[...]
Rapidity and simplicity
(Translated by Google) The support at; the airport by a Discount Québec vehicle and the completion of the formalities for picking up the vehicle (the agency is a few minutes from the airport) took place. went very well. Initially, a vehicle other than the one requested was proposed by the agency.
After discussion, the desired vehicle (larger) could however be accepted. The return of the vehicle took place very quickly and without problems.
[...]
Trouble-free and comfortable car
(Translated by Google) Handling the car at the scheduled time. The car was very good and comfortable with a large trunk for our 2 suitcases.
A good experience
(Translated by Google) Vehicle in good condition and quality. It's a pity that the supplements are billed so expensive: gps rental, assistance and second driver.
Car rental
Vehicle upgrade
Had a top class car,
(Translated by Google) very warm welcome from Chloé who responded well to our expectations. The car of category superior to the one reserved was practically new and completely up to date. made comfortable. Easy handling. GPS reserved; really useful. Advice given on the site really necessary. Be careful when reserving the GPS with Authentik Canada, Avis pre-invoices it a second time on departure but forgets to tell us that this amount will be deducted from the final invoice on return. We were already there. on the road when I noticed this practice and I had to wait for the return to fully understand the maneuver. This does not call into question their seriousness, just a lack of explanation at the start. [...]
Grand Dodge Caravan - Aeroport Montreal
(Translated by Google) Brand new car (7000 km), clean and nickel. Perfect for a stay of 15 days at 4 adults (+ luggage & groceries) to travel 2300 km in the Quebec region. The GPS also helped us a lot. in the towns.
Service Notice to; Montreal airport (Trudeau) unpleasant. At the Avis-Budget counter, they made us believe that the reserved car was not available and they wanted to give us a smaller one. We had to insist to finally get the car we had reserved and which was therefore available... Ditto for the insurance. You should know that the 0 CAD deductible is guaranteed by Authentik and not by Avis. In addition to what we paid to Authentik, we had to add 65 cents (0.65 EUR) for a still unknown reason but we didn't discuss! The second driver arrived later, so we had to go back so that he could sign personally (Authentik had told us that we didn't need the 2nd driver in person). No one to help us check the vehicle (unpleasant person at the counter, very far from the kindness of Quebecers...), they have to check the vehicle. hardly noted the mini scratches on the bodywork. They also tried to make us pay for the GPS which was already integrated in the car.
The return of the car was quick: after a car wash (not easy to find) and the full tank, we arrived in the airport car park and the have handed over to an employee who inspected everything in 2 mins.
[...]
Serious and adaptable Authentik Canada service
(Translated by Google) I am very satisfied with the services of Authentik Canada.
They knew how to adapt to my request, and that very quickly. Thank you
Very satisfying experience.
(Translated by Google) Serious and competent staff. Comfortable, spacious vehicle.
car okay. But a little complicated to to find. and interlocutor unavailable
Excellent
(Translated by Google) Shuttle between the airport and the rental location very practical and fast.
Perfect welcome.
Rented vehicle excellent beyond of our expectations
very good
(Translated by Google) Very good experience with the landlord who picked us up at our accommodation.
quick steps (when picking up and returning from the vehicle)
no worries in 3000km traveled
Perfect but on the way back to take the plane a not friendly welcome
Nice surprise
(Translated by Google) Good surprise to; the reception of the car -> a golf 5
Everything went perfectly well, and the cheapest drop off fees of any car rental site!!!
very good performance
(Translated by Google) we appreciated the comfort of the vehicle during long journeys, the complete insurance contract (windshield and puncture included)
Correct
(Translated by Google) Okay no more
Good experience with Authentik Canada, mixed reviews for Discount
(Translated by Google) Good contact on the side Authentik Canada, which provided us with relevant information (documentation on driving in Canada, elements concerning Discount rentals, etc.).
Side Discount, we have been upgraded for the rental of the vehicle, which was a very good surprise. However this vehicle has left the Discount branch with a lack of engine oil, which we were reported by the dashboard of the car a few hundred kilometers further, and that we had to support ourselves on the road. More fear than harm, but we are still waiting for compensation from Discount.
[...]
Family visit to Quebec
(Translated by Google) Excellent service from pick up by shuttle to; YUL up to receipt of the vehicle at Discount Montreal; know that we will have to to do a team of real pros greatly reduces the stress of the trip :-)
Awesome travel agency, at; listening and hyper reactive
discovery of automatic driving
(Translated by Google) the choice of the 4x4 was judicious
medium
(Translated by Google) car a little dirty, we had to clean the windshield because when using the wipers we do not see much ....
better to take a 4x4 on rough roads than a city car or sedan