Car rental
organization to review when picking up the vehicle
(Translated by Google) Incredible waste of time when picking up the vehicle from the car. Vancouver.
LOCATION VEHICULE MONTREAL /NEW YORK
(Translated by Google) We were 6 people, had a spacious vehicle, both for travelers and luggage, and clean. Very easy to receive reception. Montreal and made even easier to New York !!
Good experience!
(Translated by Google) Chloé has been great during our reservation, very friendly and responsive in the answers. Only one downside to; the rental: the directions for returning the car, indeed the car had to be parked in a hotel garage, there were no reserved spaces and I did not really know where to park it.. nothing too serious, but perhaps you could explain the terms of returns (I imagine that it was up to the person from the agency to explain to us but unfortunately nothing when taking the car).
Updated apart from everything went very well !
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Good value for money
(Translated by Google) Pay attention to pick-up and drop-off times. Additional charges.
Quality service and professional
(Translated by Google) We loved it. our experience with Authentik Canada ????????, in the future we will benefit from their service and their professional experience thank you very much Chloé for the very good service.
Too small / unsatisfactory payment option / oil problem.
(Translated by Google) Car too small (ridiculous trunk), we paid; an upgrade for a Fiat 500 XL (nothing else in stock) pay during the trip - the payment options announced at Halifax were different at Montreal / "reckless" interlocutor upon receipt of the vehicle at Montreal / exorbitant price for a mediocre rental with oil problem and lack of transparency on the final price including the amount of taxes. Big disappointment, we had rented; a car in 2015 in canada with you, without bad surprise this time there; [...]
Très content
(Translated by Google) Very satisfied with this rental, I would go back to Authentik Canada if necessary!
very well
Very professional
(Translated by Google) The staff is very pleasant, a strong kia that is comfortable and drives pleasantly well!
Satisfied
(Translated by Google) Car in perfect working order, very accommodating staff, everything worked well.
Location couture a Toronto
(Translated by Google) Procedures with perfect Authentick, no price surprises.
Avis Toronto's service leaves want: delivery to the car park in 5 minutes we have booked; a car with GPS. THE GPS did not work, we had to come back to see them, they gave us mobile GPS.
No problem
(Translated by Google) No problem
Immaculate car. Very simple recovery and restitution.
Vehicle corresponding to our expectations
(Translated by Google) We find it unfortunate that from the first day of picking up the vehicle, we have to contact them because the vehicle indicates that there is no more oil in the engine. During our call to the agency, they seemed indifferent to this problem by advising us to add oil and without wanting to know which customer it was. We had to perform more than 2500 kms and that was not very reassuring. [...]
Éconscientious and kind team
SUV pour un road trip
Warm and efficient welcome
(Translated by Google) Warm and efficient welcome. Superb car all in all; made suitable for our needs (trunk size, passenger space).
Additional costs once on site
(Translated by Google) Upon return of the vehicle, an additional charge of approximately $100 was charged to us. charged for "tire wear". Obviously, this did not appeal to us at all. specified when picking up the vehicle and delivering the Authentik Canada Voucher to the agency. We wished discuss it at the AVIS counter, but the person did not want to hear anything, given the that we went through Authentik Canada. Consequently, we are dissatisfied with this service: the least we could do would be to warn the client in advance of this kind of method. [...]
Efficient vehicle pick-up and delivery
Perfect booking
butter
EXCELLENT SERVICE
(Translated by Google) The Authentik service has been excellent. Quick and precise answers to the questions asked.
Rental without problem, but the vehicle (Kia Sorento) was not as efficient as the one rented. on the first part of the journey.
EXCELLENT SERVICE
(Translated by Google) The vehicle lived up to expectations exactly.
The various questions I asked before my trip about the rental and my journey (in particular, customs clearance between Canada and the USA for French nationals) all received a quick and thorough response. ;ciss.
Thanks a lot !
good
(Translated by Google) good, but be careful ES cars, the bigger they are the more they consume........even SUVs
make sure that you are covered for people with insurance, even if the vehicle is fully covered;
Review -- mixed review
(Translated by Google) As much as the car was clean and of good quality; and, serious people.
As much as we had booked; a luxurious one but they explained to me that it was not possible to have this type of vehicle because we did not return to montreal the car., Therefore he offers me a classic car and asks me to pay a supplement for the GPS, normal the car is less equipped and you have to pay for the options! ! After battling for more than 30 minutes we had a very good all-options suv.
In the end I don't know if I paid. the right price.
the discount; toronto in the basement was completed in 5 minutes watch in hand at; two steps from the hotel.
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Abusive billing of the GPS Option
(Translated by Google) Despite two consecutive refusals (when ordering, and when picking up the car at the AVIS counter at the airport) to include the GPS option - I was told handed over an illegible but apparently non-compliant contract; the reservation.
When I picked up this anomaly at the AVIS counter when the vehicle was returned, it was pointed out to me. said that in any case the GPS was necessarily included nothing will be charged to me in addition to the payments made-
it was a lie since ` my return I noticed one debit per NOTICE:
It was to me eb reality billed abusively 252.42 CAD additional
This is all about unacceptable and dishonest
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Inexpensive and effective
(Translated by Google) I recommend authentik Canada for the practical rates and the very efficient customer service
Good pr
Like on wheels!
(Translated by Google) One-way rental between Jasper and Banff. Reasonable rate for high season. Model conforms to our reservation. Very simple and quick formalities to pick up and return the vehicle.
No worries with this rental company
(Translated by Google) Agence Montréal, a city a little too far from the hotel (3 metro stations). Complicated with the luggage.
Good Experience - Recommended
(Translated by Google) We went through the services of Authentik Canada to reserve a vehicle as part of a 3-week trip on the East Coast of Canada. The reservation was made very easily. The model and prices were clearly indicated and Josée was particularly responsive.
On arrival, we were not disappointed. The car offered by Avis corresponded to; the range of the one we had chosen. The latter was clean and almost new with less than 5,000 km on the odometer.
The experiment therefore turned out to be almost perfect. exception of quality hospitality and friendliness Avis personnel both when picking up the vehicle and when returning it. Shame...
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