Car rental
Good new vehicle, 20km on the odometer, top-notch.
Downtown Vancouver - Downtown Calgary
(Translated by Google) No particular problem or surprise. Return a little summary at the Calgary 5th Avenue agency.
Authentic satisfaction!!
(Translated by Google) Price, quality, reliability, and no surprises. Really top-notch. I recommend it.
Rent with confidence
(Translated by Google) No problem. Ready and delivery quick and easy to find.
Hyundai Kona rental
(Translated by Google) Excellent service. Practically new vehicle with only 3600 km on the odometer upon pickup. Impeccably clean. Completely matched our reservation. Staff attentive to our needs and provided good advice.
Skilled
No waiting at the counter and impeccable car
Excellent service
(Translated by Google) We toured Western Canada and rented an SUV with Authentik Canada, and we got exactly what we booked at the price we were supposed to pay, with no extras or cost overruns. It's really worth travelling with Authentik. Our advisor at Authentik served us very well and was very helpful in facilitating our trip. Thanks again. Thank you very much.
Very good and speaks French
Hassle-free car rental
Perfect
(Translated by Google) Very little waiting time at the counter, clear explanations, car consistent with the reservation and almost new, quick return
Perfect rental with Authentik Canada
(Translated by Google) We rented a Ford Escort-type car and took out the additional insurance, with zero excess. One incident: a car hit us in a parking lot, slightly damaging the bodywork. We immediately made an online report. Upon returning the car, the handover was done and we received the invoice with zero excess. Perfect.
Experience with Authentik Canada
(Translated by Google) We loved our experience with Authentik Canada. They helped us organize our trip well and renting a car with them was very simple, efficient, and without any unpleasant surprises. We appreciated having personalized service as well as regular follow-up with them. They answered all our questions within a reasonable timeframe. Thanks for everything!
Very effective
(Translated by Google) I used Authentik for a car rental. The conditions are very clear about what is included and what is not. So no bad surprises at the counter. It's an Avis car, so a professional rental company with the guarantee of a vehicle in perfect condition.
No worries
(Translated by Google) Rental picked up at Montreal airport. Normal wait (about 30 minutes). Car matched our choice. Return apparently without problem!
Not very satisfied
(Translated by Google) We had a very unpleasant experience when picking up the vehicle and an even worse one when returning it.
When picking up the vehicle, the car was not there so we had to leave and come back 30 to 45 minutes later… by Bixi… without any compensation.
As for the return, we brought the vehicle back the day before at 4pm (instead of the next morning) and because the fuel level was not as expected for the return (we’re talking about ten Canadian dollars’ worth of gas), the person offered to do it for almost four times the price. So we took care of it ourselves, only to discover that there was a gas station just two doors down the street (which the employee had conveniently failed to mention…). No commercial consideration at all… it was honestly a huge disappointment!
[...]
Very good, fast and helpful
(Translated by Google) The car pick-up was very quick. The car met my expectations, it was great! The return was also very easy, despite returning it later than planned.
Very good
perfect from start to finish
(Translated by Google) Competitive price; very good service; THRIFTY on the outbound and return journeys; spotless vehicle
New, spacious and pleasant to drive car
Top-notch location!
(Translated by Google) We highly recommend renting a car with Authentik Canada. We rented the vehicle for almost 3 weeks and had no problems, neither with the pick-up nor the return. Everything was very simple and efficient :)
Perfect
(Translated by Google) Reception...handling...cleanliness of the vehicle...nothing to complain about
I would return to Authentic for my next rental
A good stay
(Translated by Google) The rental went well.
Very reliable renter, attentive.
(Translated by Google) Thank you to Virginie Alessi and the whole team in Quebec and Toronto for the return.
Very fast
(Translated by Google) Not many people at the agency, due to arriving early.
Served very quickly, with an upgrade!
Thanks
Not satisfied with the rented vehicle!
(Translated by Google) We rented an intermediate SUV from Avis in Vancouver. The vehicle was a 2025 Kia Sorento with 7300 km, a beautiful and very comfortable vehicle. The problem was that there was a crack in the windshield of about 38 cm right at eye level in front of the driver. We asked for another vehicle and were told there were no others available at the downtown Vancouver branch. To get another vehicle, we would have had to travel to the airport branch, which is 50 minutes away by public transit. We didn't have time to go to the airport and decided to keep the SUV. It's not very safe to drive with a crack in front of our field of vision. There are often sun reflections that blind us. We drove 2800 km in these unsafe conditions. We tried to negotiate a discount with Avis without success.
[...]
Quality service.
(Translated by Google) Clear explanations and very helpful advice
Very satisfied
(Translated by Google) Excellent courteous and professional service. New and impeccable car. I recommend this company without hesitation!
Satisfied
(Translated by Google) We received a good vehicle (Ford Edge) from the category we reserved, with 50,000 km on the odometer, without GPS.
We were satisfied.