Car rental
Car rental
Perfect from A to Z
A beautiful adventure thanks to this car
vehicle rental
(Translated by Google) complete satisfaction with the service
Impeccable location.
(Translated by Google) Fast handling and upgrade offered immediately. Quick and easy return as well.
recommended
(Translated by Google) Everything went well and we were even upgraded for the car because the one we reserved wasn't available immediately.
Simple and effective
(Translated by Google) Frankly, renting a car has never been so easy, maybe because we were in the low season, but in any case it was super fast to pick up the vehicle, no problems with the vehicle and upon return, super fast and very well organized. No scams, combing through the car to find things to charge. Also, before the rental, we made a mistake with the booking dates, the advisor was very responsive and pleasant in making the change and answering our questions. I have no reservations.
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Great experience
(Translated by Google) That went really well. The car pickup was in great condition and the drop-off was perfect. Thanks.
Excellent performance
(Translated by Google) The connection with Authentik Canada was perfect. We were upgraded to a better vehicle which was quite pleasant given the number of kilometers we had to drive. The vehicle was in perfect condition, both clean and technically sound.
Rental without unpleasant surprises
(Translated by Google) Quick vehicle pickup and dropoff. Respect of the requested size, new and clean vehicle and especially no surprises, especially on site.
Thrifty car rental
(Translated by Google) Good support, $350 deposit and vehicle drop-off fee at a different agency, excluding taxes.
UNRELIABLE AGENCY!
(Translated by Google) We are told at the reception of the vehicle that we don't need to fill up the gas tank before returning it because we have an option in our contract, only to finally have to pay $207 for the refueling upon return of the vehicle, which we obviously had not anticipated! A scandal!!! The agent was very, very slow and not pleasant or helpful at the reception of the vehicle, by the way. [...]
Fast and efficient
(Translated by Google) Friendly advisors and quick handling. Even faster return, excellent!
Perfect
(Translated by Google) A very warm welcome. I especially thank Hakim and Killian who helped us a lot and above all were very accommodating because the car was too small. They changed the model for us, with a smile too! Thanks to them we were able to have a comfortable and pleasant stay!!!
I recommend this agency a thousand times!
Great car, welcoming staff, but a 2-hour wait...
(Translated by Google) We found this all-inclusive unlimited mileage contract which completely satisfied us. The rental counters are easy to find from the baggage claim exits. To our great regret, the THRIFTY/Dollar counters were not staffed, and we were redirected to the HERTZ counter... And there, big disappointment... We had to queue for 2 hours (no joke...) before being seen at the counter!!! 3 people at the counter, but who were taking their time... And yet, we consider ourselves lucky because our car was indeed there. Other passengers with whom we had time to talk (inevitably, 2 hours...) were not lucky enough to get their car because it was either not yet returned or not yet ready... some waited 1 to 2 hours longer... with very young children or elderly people... And the staff told us that it was because of the legislation that requires snow tires and that they were unable to anticipate the arrival of the French!!! It's not as if the All Saints' Day holidays in France change every year??? For the rest, it was a very nice car and we have nothing to complain about. Regarding this inconvenience, it seems that this is increasingly common with Hertz and associates, we will pay attention to it next time! Thank you and have a good day.
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Car compliant and turnkey
(Translated by Google) Simple and smooth car pickup. Car that does the job. Super smooth car return. Nothing to complain about.
Great service
(Translated by Google) We were very well received by Thrifty who explained the specifics of Canadian car rentals to us. They upgraded us and we had an incredible car that contributed to the wonder of our Quebec trip.
Very good rental service
(Translated by Google) Impeccable car rental service: simple, fast and efficient. Friendly and helpful staff. Very advantageous price.
I advise!
(Translated by Google) Very good support and associated explanations. I recommend!
Professional
Car rental
Very satisfied
(Translated by Google) The road trip taken from October 14th to 29th, 2024, covering 2260 km, from Montreal to Gaspésie, along the St-Jean, St-Lawrence rivers, ..., left me starry-eyed and full of wonder. The vehicle entrusted to me by Thrifty was better than what I had requested. The reception staff at the Montreal airport agency were friendly, competent, and open. I was able to drive comfortably. I had no financial surprises upon returning the vehicle. I greatly appreciated the advice of Danika Lateille from Authentik Canada. Personally, I will return to this agency if I come back to Canada.
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No problem, impeccable car
(Translated by Google) I very much appreciated the information from Authentik accompanying the rental voucher specifying that I was not insured against windshield breakage or punctures, which allowed me to supplement my insurance with Avis because, during my two previous car rentals on the North American continent, I had 2x broken windshields and I had to change all the tires on the car in the USA after the first day of travel because their condition had not been checked by the agency before its delivery, but fortunately I had insured myself. It may have been an Alamo policy to maintain their cars at the lowest cost. In short, this kind of information from Authentik is very useful.
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Very warm welcome in Quebec and very comfortable car for 3
(Translated by Google) Trouble-free pickup and friendly staff in Quebec. One-week rental and Jeep Cherokee very good: heated steering wheel and seats, especially for the cold. Quick and trouble-free return at Montreal airport.
Good performance
(Translated by Google) 1/2 hour wait for this October rental, we were directed to the wrong counter.
Good rental service, economical car and in good condition.
Well organized departure and return procedures.
Efficient and professional staff.
An excellent service by Authentik.
(Translated by Google) I needed a car and I was well advised by email with quick and precise answers to my questions. However, to pick up my car at Avis, the wait was more than 45 minutes…
Très efficace
Excellent welcome, magnificent car
(Translated by Google) Upon our arrival at the agency, we were very well received, the formalities were very quick, and we were reminded of the specifics of the North American driving laws. The vehicle was luxurious, almost new, impeccably clean, well beyond our expectations. Upon our return, the same kindness and relationship based on trust remained: it's really appreciated!
Good experience
(Translated by Google) Due to an error on my part during the reservation, Thrifty was able to find a solution to provide me with a vehicle 2 hours earlier for an extra charge. However, having noticed my mistake 2 days before the rental, I contacted Authentik Canada several times to try to find a solution but never received a response from the manager who never called me back despite my many follow-ups with the telephone reception. This is unfortunate, an additional 169 CAD... [...]
Very satisfied!
(Translated by Google) Very satisfied with this rental, no surprises on price and conditions. To be done again.