RV rental
Perfect
(Translated by Google) Everything was perfect, nothing to complain about. I really recommend Fraserway, the vehicles are new, very comfortable and well equipped. The reception and logistics are also perfect.
Very good experience
(Translated by Google) A beautiful discovery....which has a certain price tag, but the experience was beautiful and memorable!
Have a very good holiday in Canada.
(Translated by Google) I recommend Authentikcanada for your camper rental if you have to travel in Western Canada.
Very good service
Excellent choice!
(Translated by Google) The service at Authentik to guide us in selecting the vehicle for our Yukon trip was truly professional. Véronique was available to answer our questions and give us all the necessary information. All the documents were clear and there were no surprises when we picked up the vehicle. I would recommend without hesitation!
As expected
(Translated by Google) Welcome to Mirabel/Montreal. We nevertheless appeared meticulous during our departure inspection... A technical problem along the way was very well taken care of and quickly resolved (but having called into question our schedule) - no compensation.
Very good experience
(Translated by Google) Everything went very well, a great experience with the new vehicle which is well equipped. I got the largest model which actually drives very well.
Reliable agency and very good vehicles
(Translated by Google) The agency picks you up and takes you back to the airport or the city center which is very good.
The camper van was very good. Spacious, clean, comfortable
Excellent trip despite a small inconvenience.
(Translated by Google) Even though there were only two of us, we chose a 30-footer for the comfort and layout of the bedroom, bathroom with shower, and it was very much appreciated. We had a problem with the fridge, which forced us to buy a cooler and lose some food. Customer service was very friendly and provided the follow-up we needed, which we appreciated. Upon our return, Sylvain, in Laval, was very understanding and gave us compensation for our losses and purchases. No one can predict problems, but what I look for as a customer is service, and we got it. The only thing that would be good for you to improve is the service, which only responds in English, as it would surely be very difficult for someone who only speaks French. Thank you for everything, Diane and Richard.
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Excellent experience
(Translated by Google) Friendly, attentive staff and transparent operation.
Well-equipped motorhome in good condition.
We had a very good stay.
Perfect !!!
Trip to Western Canada
(Translated by Google) Very well equipped RV with quality products, kitchen equipment, bedding, outdoor chairs etc... . Interior cleanliness perfect. Outside the RV was not washed due to water restrictions in Calgary. Small problem with the stove burner, the repair was done quickly before our departure and the FOUR SEASONS team gave us compensation for the delay, which was very appreciated. Transfers between the Calgary airport and FOUR SEASONS were done without delay and the staff was courteous. Thanks to the whole team.
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Almost total satisfaction
(Translated by Google) We are very satisfied with Authentik Canada's responsiveness in our exchanges, but much less so with the procedure for contacting the rental company Fraserway to arrange the vehicle pickup.
Vehicle suitable and true to the description
(Translated by Google) We had perfect service from Canadream. The vehicle handover is very well explained both during online registration and on site. The staff is very friendly. A small paper guide is provided for future reference along with a number for 24/7 assistance (which we didn't use). The return process is also very easy. Their organization is well established. The RV met all our expectations.
Plan to go and return by car as there is no public transport or shuttle service to get there.
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Perfect van!
(Translated by Google) 3 weeks in the Dodge Grand Caravan and it's the ideal model, both comfortable and goes anywhere.
It is very well equipped and Jennifer is great, both in the welcome and the follow-up.
She was recommended to us by friends and in turn we will recommend North Campervans and hope to return!
Vehicle fully adapted to our mobility choice for
(Translated by Google) The van is discreet (unlike the camper van) and allows great freedom in our choices (such as sleeping location). Ideal for a couple without children or pets.
Number one across the board
(Translated by Google) Trip to western Canada with more than 2600 km traveled. Beautiful adventure with a very clean and tidy RV. The Canadream system is well-oiled and everything is simple. Bravo, you contributed to the success of our trip.
Easy handling, very good contact with the renter
(Translated by Google) Our trip went very well, the vehicle met our expectations. The vehicle renter gave us good advice on restaurants, places to visit,... He was available at all times. We had a minor technical issue which he quickly resolved. Very good experience, I recommend.
First VR experience successful
(Translated by Google) A bit of a quick start, written instructions would have been welcome for novices like us. But everything went well, VR is a good solution for exploring Quebec. The wastewater hose is a bit short depending on the campsite connections. We will repeat this experience.
Dodge Caravan Rental
(Translated by Google) We were very well received and all the rental formalities, both on departure and return, were done efficiently and quickly.
The handling, advice and help in booking a campsite for the first night were very useful to us.
The Dodge Caravan was in great condition, its layout very practical, efficient and well thought out, its mattress very comfortable.
Its low fuel consumption and small size are assets for those who can be satisfied, like us, with less comfort compared to a large motorhome.
Excellent compromise between a tent (too spartan) and a motorhome (too bulky and energy-consuming).
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Practical and easy!
(Translated by Google) The North Campervans van is super practical, spacious and easy to use every day...we travelled across Alberta and Saskatchewan with this vehicle without any difficulty. Exchanging with North Campervans is easy too. I highly recommend it.
Very well
Practical and spacious for a first VR experience
(Translated by Google) Efficient reception and return, clear explanations. The VR space is quite spacious and bright, rather easy to handle.
Nice
(Translated by Google) Friendly and helpful staff
Comfortable vehicle very well equipped!
(Translated by Google) Appreciated shuttle on arrival and departure. Once there, we were put in a room to wait, but it wasn't the right place, so the wait was a bit long. But then, good explanations about the vehicle which had lots of tricks and equipment that proved very useful. We didn't find a place nearby to empty the waste water tank before returning the vehicle…
Good performance overall
(Translated by Google) We enjoyed RV camping in Quebec with Canadream. The RV model was good. The rental explanations were clear. I was able to refuel upon return near the center.
However, we paid for an explanation of how the RV worked, and it was too quick and not precise enough.
We were also missing sheets, which we hadn't noticed when we picked up the rental.
There was a broom and a dustpan to clean the RV. This isn't much; we felt a hand brush was missing.
We had rented a child's car seat. The model was difficult to install on the bench seat.
The RV return times are too early, and any flexibility is exorbitant.
The Canadream center is far from Montreal (1 hour from Montreal). So you have to factor in 70 dollars for a taxi one way and the same for the return to Montreal.
But overall, we were satisfied with the RV.
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Excellent experience
(Translated by Google) Nothing to say about both Authentik and Fraserway.
No problem. Ideally equipped, clean, comfortable campsite.
Availability and efficiency of our Authentik correspondent and the renter!
a very beautiful trip
(Translated by Google) Quebec is magnificent in the summer, to be done again!!
A top-notch renter!
(Translated by Google) Authentik Canada were very responsive and understanding. The rental company (Fraserway) was excellent on all levels. We recommend!
Always very well.
(Translated by Google) Be careful, the drop-off at the end can be long if it's busy.