RV rental
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(Translated by Google) Nothing to say, everything went well from pick-up to return.
Perfect
(Translated by Google) Quality customer service, great availability, I recommend.
Campervan rental
(Translated by Google) Satisfied with the proposed vehicle.
The vehicle was recent and well equipped.
provider to avoid
(Translated by Google) Dirty/stained linens, partially working refrigerator, leaking air conditioning, incomplete and damaged dishes... and rather unpleasant manager upon return when we explained the problems encountered, he told us we should have bought what was missing... but we didn't travel 6000 km to make up for this company's shortcomings, and waste time on our short vacation getting faulty equipment repaired. We had warned about this rental company given the negative reviews, and well, they were right.
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Incredible experience!
(Translated by Google) 3 weeks in an RV - Very pleasantly surprised by the quality of the service... RV well above our expectations! Our children came home with stars in their eyes. Incredible region. The Quebecers are fantastic!
Could be better for the price.
(Translated by Google) First, our shuttle was 45 minutes late, there were about a dozen of us waiting, and no one informed us. Then we arrived at the Abbotsford rental office around noon and were told we might be able to check in 15 to 30 minutes after signing the contract. We waited for two hours without any further information; it would have been great to be told upfront that it would take a while.
The RV is great overall and provides good comfort. There were two of us traveling, and it was spacious, but I doubt five adults could fit without fighting after 48 hours, but that's entirely personal.
Nevertheless, the RV had some unacceptable issues (even more so considering the price): the front left tire was missing a piece of rubber (obvious in the picture and even more so when compared to the front right tire), the steering wheel shook above 80 km/h, and all the RV windows could be blacked out except those in the bedroom (illogical, isn't it?).
Regarding the tire, the person at checkout simply said, "Thanks for letting us know, they must have missed it," but offered no compensation or anything, even though we drove almost 3,000 km worried.
The western Canadian Rockies are absolutely breathtaking, especially if you love hiking. Contact me for further information @paulo_thiex
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Campervan/Motorhome correct
(Translated by Google) Campsite okay but moderately equipped, especially for sleeping in the living area which wasn't comfortable. Not easy over two weeks for two children aged 11 & 13. The Canadream company isn't very welcoming, explanations are minimal, we had to rely on the video to understand how the campervan works. Fortunately, one of the Canadream maintenance staff agreed to answer our questions without paying extra for the visit!!! At the rental price, it's frankly ridiculous!
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Great experience with Authentik Canada. Recommended.
Happy with the camper
(Translated by Google) The vehicle was in good condition. Easy to handle.
However, the explanation of the instructions could have been longer (barely 15 minutes).
Returning the vehicle was very simple.
If needed, we will rent a vehicle from you again.
damaged and dilapidated motorhome
(Translated by Google) A window wouldn't lock, we had moisture in the bed above the driver after a big storm. The shower leaked after a few showers, we had water running into the kitchenette...we were told that it happens with the vibrations of driving that the seals loosen...The other CANADREAM motorhomes we saw, for example, seemed in much better overall condition than ours or the other Cruise Canada ones we encountered!
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Satisfying experience despite a few hiccups.
(Translated by Google) The exchanges with our advisor were clear and fast. The documents provided were also correct. Lack of precision on the RV pickup address, which changed between the signing of the contract and our trip. We therefore paid more for a taxi and had to search upon our arrival.
Unforgettable road trip!
(Translated by Google) We had an exceptional 3-week road trip in the Rockies. The campervan was perfectly suited to our needs, very comfortable, very well thought out and very functional. It was a key element in the success of our adventure, it was great!
Perfect!
(Translated by Google) We were so sad to return our little travel trailer. It had everything: comfort for everyone, cooking facilities, space...
My husband enjoyed driving it.
So many good times etched forever in our memories!
A road trip that exceeded our expectations!
(Translated by Google) A very beautiful experience with the CanaDream motorhomes! Very modern and comfortable! I highly recommend.
Happy with the experience, disappointed with the return management
(Translated by Google) We had a great experience for 2 weeks: easy pick-up, great campervan, everything was well organized. However, very disappointed upon return. Another campervan slightly scratched ours in a parking lot, I proactively mentioned the small mark to Canadream before the return (they didn't even see it), and they decided to charge me several hundred dollars for it, holding my deposit for almost two months. So be careful!
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Excellent
(Translated by Google) Everything went super well. Driving was more difficult at first, but you get used to it quickly. The RV is perfect for crossing the Rockies!!!
Canadream is very well organized and the pick-up is easy.
Good renter and recent vehicles (unlike other rental companies)
(Translated by Google) Vehicles intimidating by their size, but you get used to it, driving at the Canadian pace. What comfort at the stops!
Caution when a truck overtakes, they drive faster than cars and generate suction, hold the steering wheel firmly and it goes without worry. Generally speaking, pay attention to the wind and tight turns (very rare). The descent management is perfect.
An MHC is 9m long, almost 4m high and about 2.40m wide. But the roads are perfectly adapted.
The Ford V8 consumes 24L per 100km, without lagging, but climbs all the big hills without fail, at a good speed, impressive. The moderate price of gasoline there makes this expense item rather reasonable in fact and not much more than in France. By driving really calmly, you can do less than 22L I think.
Canadream was efficient and friendly at pick-up and return. Not too picky.
I recommend the purchase of excess insurance via AUTHENTIK. (didn't need it)
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Very good
(Translated by Google) Fraserway company, very good service, good quality RV and in good condition.
A well-oiled organization, quality vehicles
(Translated by Google) Very smooth experience both when picking up and returning the vehicle. The campervan was easy to handle and very well equipped, we appreciated the slide-out systems to enlarge certain areas once parked, you really gain a lot of space.
Only one small regret: many non-French speaking staff at the Mirabel depot.
Good but...
(Translated by Google) Problems with the fridge which wasn't working well... Canadream couldn't really provide a solution, and we didn't want to turn it off and wait another 48 hours for it to start cooling again.
Apart from this issue, the MHC motorhome is spacious, lots of storage, while being easy to handle (goes everywhere, or almost).
The toilet emptying system is very pleasant: it's a hose to connect to the sewer, and not a cassette like in other countries.
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Comifo is not a valid French word. Perhaps you meant "comiflo," a slang term, which roughly translates to "buddy" or "pal." Or, if you meant "comité," it translates to "committee."
(Translated by Google) Just like you need with a 2-person C-Medium RV, everyone had their own space!
Comfortable VR but lacks professionalism
(Translated by Google) We rented two RVs. One of them was clean and properly equipped. The other one, however, lacked cleanliness and was missing elements necessary for its operation (electrical charging cable and garden hose). The interior equipment varies; we didn't have a broom, the pots were of different sizes and not always suited to the number of travelers.
Very warm welcome
(Translated by Google) Very good services. Motorhome in perfect condition.
Very comfortable
(Translated by Google) It's a shame that we have to rent the chocks/wedges.
Very long wait and several minor technical glitches.
(Translated by Google) We had to wait 4 hours before taking possession of the RV, despite having a 9:30 appointment. The vehicle ran well mechanically, the beds were comfortable, and it was well equipped. However, 3 of the 5 sensors (propane level, battery level, fresh water level, grey water level, and black water level) were not working, the water hose was leaking (both the hose and the connection to the RV), one of the outside storage door latches was broken, and the water dumping instructions we were given were inaccurate.
That being said, these are only minor things. Overall, we are satisfied with the RV and the experience. But with the price we paid, we expected better.
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Reliable agency, vehicle in very good and functional condition
Perfect
(Translated by Google) Seamless service, Departure Montreal, arrival Toronto
What a trip! A beautiful Canadian road trip with a perfect RV!
(Translated by Google) A stay in the Canadian Rockies to remember! Our RV choice was perfect for our little family. We had a blast roaming these wide open spaces and magnificent campgrounds. The landscapes and viewpoints are sublime. We were blown away! Too bad Jasper Park was burned by the 2024 wildfire. But at least it allowed us to see a bear in the forest from the roadside through the burned tree trunks.
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Exceptional, an incredible adventure!!
(Translated by Google) I had an incredible experience during these 11 days. The van was super comfortable and very pleasant to drive. I didn't want to return it, I would have happily continued my road trip with this van! I highly recommend!! I know what to plan for next year! Thank you Karma and Authentik Canada!