Car rental
Good value for money
(Translated by Google) No problem with the vehicle, except with the windshield washer reservoir which was empty.
Top performance!
(Translated by Google) - Fast, simple and efficient car recovery.
- Pleasant surprise to benefit from an upgrade: 4x4 Nissan Pathfinder (7 seats) instead of the Dodge Grand Caravan (7 seats) reserved online.
- New vehicle (500 km on the clock).
- Return of the car just as fast, simple and efficient.
car rental ... in accordance with our request
(Translated by Google) We rented a Ford Transit 150 XLT for at least 8 passengers and 8 suitcases.
It was roomy, comfortable, easy to drive and in line with our request.
Less than 15 minutes to pick up the vehicle and no more to return it.
We thank Alexandre from Authentik Canada for this rental.
Good car but...
(Translated by Google) Very attractive price on the internet compared to the competition. Surprise when arriving at the Toronto airport: an additional $300 is requested for the drop-off of the car in Montreal. This was never clearly mentioned before booking. For the rest, good service.
Vigilance
(Translated by Google) A long wait to pick up the vehicle.
Very worn rear tires with a puncture in the key but well sized vehicle compared to our needs
Impeccable and pleasant service
(Translated by Google) Picking up the vehicle in Montreal: fast, pleasant
Return to Quebec: fast and just as pleasant, we just had to return the keys.
A remark all the same concerning the cramped trunk. Our 2 small suitcases were only standing upright, so they were very visible, which is not reassuring. We were given a KIA SOUL and told it was the same as the Toyota Corolla. There, I think we should have been advised better than that.
[...]
Nice experience and great road trip
Truly flawless
(Translated by Google) Incredible Avis Agency! Taken and returned the car without control, incredible trust between renter and borrower! I recommend without problem.
Very satisfied!
Perfect
(Translated by Google) All went well. From perception to reintegration, RAS
extremely satisfied with our car rental
(Translated by Google) We went through Authentik Canada to rent our car. The counselor was very friendly. At the Avis du Mont Royal agency in Montreal, the welcome was wonderful. We were upgraded and thanks to that drove 9 days in a luxury car.
A vehicle corresponding to our expectations
(Translated by Google) The rental company provided us with a vehicle of the same category: A Chevrolet Suburban. Two weeks at the wheel of a real American.
Very nice trip
(Translated by Google) Impeccable vehicle location
Very well
(Translated by Google) Very well,
Very satisfied with Authentik Canada's service
Pleasant car. We have a long way to go, but it went very very well.
Built-in GPS and rear hatch to hide luggage would have been helpful
The person from the Avis agency who delivered the car to us in Toronto was not very talkative or pleasant. He mainly sold us over-insurance, while that of Montreal was very pleasant.
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Very satisfied
(Translated by Google) Everything was perfect
Very satisfied
(Translated by Google) After a while of waiting at the airport because the requested vehicle was not available. A substitute was proposed, very satisfactory.
Very good I recommend!
(Translated by Google) Everything is clear and simple!
Very good service
Good rental experience
Very efficient agency. Helpful staff. Perfect
(Translated by Google) We had reserved a Dodge Grand Caravan replaced advantageously by a Chrysler Equinox full options with few kilometers.
Fully satisfied with the fuel-efficient vehicle with regard to the 250 hp engine, comfortable and pleasant to drive.
Very helpful, friendly and attentive staff.
Location Calgary airport
Very good experience
(Translated by Google) No worries, very competitive price and lots of very useful information provided before departure.
Very good experience
(Translated by Google) We had an upgrade on our car in order to have an integrated GPS. Welcome to Thirty where we had all the answers to our questions.
Professionalism
(Translated by Google) Chloé showed a lot of flexibility, availability and responsiveness to manage our file following a last minute change of vehicle.
Really pleased with the services of Authentik Canada and Chloe in particular.
A very good service in a very good country
(Translated by Google) Everything was perfect. No problem with picking up and returning the vehicle. Contrary to previously consulted opinions; the deposit of 350 dollars has not been cashed during the 25 days of rental
I am really very satisfied with the Toyota Corolla that we used
Thanks
Excellent agency - upgrade!
(Translated by Google) Impeccable service: booking via the Authentik Canada site is very simple, the quote allows you to take the time to think things through. Once the vehicle has been chosen, there is a good choice of agencies. On site, the agency offered us an upgrade (without modifying the approved conditions) for a very top-of-the-range vehicle, which we were fully satisfied with! Nothing to say about the pick-up or delivery of the vehicle: very fast, in complete confidence and always with a smile! A word of advice: if you are traveling with a baby/child, car seats can be hired at an additional cost, but many airlines accept, at no additional cost, a car seat in the hold at the airport. [...]
No problem. Very good advice from Authentik operators.
(Translated by Google) 2 week road trip. The car was fine.
Very good advice from Chloé who knows the system very well!
Thanks
Super vehicle but respect by Discount of the fee agreement with Authentik complicated on site (Vancouver)
(Translated by Google) We had a Jeep Compass instead of the Camry and were very satisfied with the car (I only used the services of Authentik for the car rental and for other trip planning). We took possession in Vancouver to deliver it to Calgary (surrender or drop-off costs to be expected). In Authentik's estimate, the abandonment fee is $319, but the Discount clerk and manager didn't want to hear anything and charged me $1,250 + taxes. I contact the Authentik service and I have immediate assistance (from Valérie Roberge, my agent from the start of the transaction even before leaving on the trip) and even if they cannot settle the dispute at the time, they reassure me and tell me to pay the amount requested and that they would settle everything in the meantime (5 days of rental provided) with Discount and enforce the agreement and leave with peace of mind. So to sum up and avoid all the details, everything was settled and I got my refund (12 days later instead of 5 because there were delays at Discount and a disagreement on both sides thinking that everything was set up). SO REMEMBER THAT AUTHENTIK HAS BEEN THERE TO ENFORCE THE AGREEMENT AND HAS ENSURE A CLOSE, PATIENT, POLITE AND PROFESSIONAL FOLLOW-UP WITH ME IN ORDER TO PAY THE PRICE ESTABLISHED AT THE BEGINNING (A SAVING OF MORE THAN $1200 WHEN WE INCLUDED TAXES COMPARED TO IF I HAD DOING BUSINESS DIRECTLY WITH DISCOUNT!!!) AND THAT THE DELAYS WERE DUE TO DISCOUNT AND NOT TO AUTHENTIK. So despite this task caused by Discount, the customer experience with Authentik fully met my expectations in such a situation and I recommend them to you, THANK YOU!!! [...]
Surprise at taking possession
(Translated by Google) When we arrived in Edmonton to pick up our Yaris, the car was not available! For the same price we got a Grand Caravan: higher gas mileage and too much space.
To be honest, we enjoyed being able to spread out in this minivan instead of the hassle of fitting all our camping gear into a subcompact. As for gasoline, we made do with...