Car rental

Excellent!!

(Translated by Google) We picked up the vehicle in about 20 minutes at the Thrifty agency at Montreal airport. We had an almost new vehicle (4000km) corresponding perfectly to the type of vehicle requested (the make and model not being defined in advance: we had a Nissan Rogue). Ditto for the return, after changing our minds we decided to return the car to an agency other than that of the airport (all the formalities were done on the phone very quickly). Only small problem, the thrifty agency (our rental company) in downtown Montreal is not easy to find! [...]

Location correct

(Translated by Google) We received our car in the center of Montreal.
Our vehicle was clean and spacious. As desired, it did not consume too much gasoline (average of 7l/100).
I regret that the inventory of the car is done in the basement because it is very dark and it is impossible to see if there are scratches or other damage!
Walk around the vehicle well in daylight!
Easy return of the car by accessing the Discount garage.
I would have liked to receive a document or an email attesting to the safe return of the vehicle! [...]

1:30 delay due to: Faulty internet cable

(Translated by Google) Hello
Everything would go wonderfully well with Authentik Canada. Thank you for your support and your explanations.
On the other hand, disappointed with the DISCOUNT service provider, I waited more than 45 minutes before I myself gave the idea of going to another branch to be able to finally sign the missing contract! Internet problem because a cable was not working. So everything was stopped.
The collaborator kept telling me that he was doing his best which annoyed me after 40 minutes that he turned on and off his computer in a loop.
His possible would have been to have the famous contract returned as quickly as possible rather than, after raising his voice, he would have to take me with the vehicle allocated to me to the other discount. I left 1:30 late with a cracked windshield. Luckily it was at least the 4x4 we wanted. [...]

Car

(Translated by Google) Very good performance. But we had chosen the wrong car: although big in size, the trunk of the jeep could not contain our 4 suitcases.

Guillaume

(Translated by Google) Very good, except that we picked up the car with a slight delay of half an hour.
Very friendly staff. Very good car.

Responsive and reliable

(Translated by Google) Rental done easily online with an advisor who sent us the rental details and the branch changes in Quebec.
Very satisfied experience with a quality discount car.
We recommend !

Chevrolet Tahoe: excellent car for a roadtrip

(Translated by Google) Ultra fast service on departure and return and a very good car.

Very satisfied with the quality of the relationship

(Translated by Google) Very professional because price compared with other sites and no abuse
Very responsive: almost immediate response
Very pleasant by email

Very good rental experience with Authentik Canada

(Translated by Google) The car was better than expected. A beautiful, spacious and powerful 4*4, ideal for a 15-day tour in Canada. Perfect return. Quick and easy pick up in Montreal. But the agency was not easy to find.

perfect service

(Translated by Google) We went through Authentik Canada for our car rental. Reason: the cheapest, and hyper responsive and clear service from the agency. No hidden costs. I highly recommend Authentik Canada! The rest of the trip was booked by us because I myself worked in an agency and therefore wanted to do everything by myself. But Authentik Canada is by far the best agency in Canada if you want to entrust your tour to an agency. [...]

Great car rental in Quebec!

(Translated by Google) Thanks to Authentik and Thrifty for the two week car rental. I picked up the car in downtown Montreal. Everything went very well, with no surprises and I was even upgraded... the car was a very cool Dodge Charger and perfect for a family. Automatic car very pleasant to drive. The return to Montreal airport went very quickly and again without surprises.

Very good except the haggling to obtain a vehicle really equivalent to the one reserved

(Translated by Google) It is always very difficult to evaluate the categories of vehicle that we reserve according to the volume of our luggage.
And the categories of vehicles once arrived at the rental company are of a well-maintained obscurity.
I really felt that no vehicle was planned for me when I arrived at Thrifty.
The supervisor began by offering me a vehicle that was clearly too small for our luggage (Nissan Murano), and wanted to charge me a supplement for a Kia Sorento, a vehicle that was nevertheless classified in the same category as the vehicle I had reserved (Ford Edge ) on the site I consulted to find out about the dimensions (https://fr.automobiledimension.com).
We had to insist, assisted by my sister-in-law from Quebec, to finally get the Sorento at no extra charge.
And refuse as usual all insurance and fuel options supposedly very interesting. It's quite unpleasant after 12 hours of travel, and I imagine that many customers are taken in and simply pay...
Other than that, the vehicle was fine and the attendants in the parking lot efficient and pleasant. [...]

Perfect

(Translated by Google) New vehicle. No pb. Great welcome at the agency.

Very good value for money

(Translated by Google) Rental as agreed, very good

Simple, carefree, quality car

no problem

(Translated by Google) perfect
excellent service perfect vehicle
to recommend

Perfect

(Translated by Google) No waiting at the counter, professional staff and clear explanations. Support in 2 min despite returning to a different city. Very correct price and Authentik Canada has managed everything well

Hassle-free rental

(Translated by Google) Clean and recent vehicle (9000km), in line with the requested category (compact - we had a hyundai accent), practical and fast pick-up and return directly to the terminals (about 20 minutes), departure from Toronto and return to Montreal, additional services offered at the counter in a clear way and without particular pressure, no "hidden" costs. Good value going through Authentik, especially for a one way rental in August. [...]

Excellent experience

(Translated by Google) We had the pleasant surprise of being upgraded compared to the rented vehicle model.
The terms of taking possession of the vehicle and returning it have been clearly explained by the lessor. Be careful, the latter tends to offer additional options to the contract which are not necessarily relevant...
All went well and we were able to have fun driving a 305CV Chevrolet Impala... only happiness! [...]

Car rental

(Translated by Google) Effective contact with Authentik Canada. They took over with the rental company to postpone the 1st day of rental following a flight delay.
Very good experience

An attractive price for a good service

(Translated by Google) We had a Hyundai Sonata instead of a Camry. We suspected we wouldn't get a Camry but the website didn't indicate what other cars were in the category (the reason I'm giving 4 stars). The provision was fine and the drop off at the airport was exceptionally well organised. 30 seconds flat and with a smile!

Perfect rental

(Translated by Google) We are very happy to have chosen Authentik Canada for the rental of our car.

the best value for money

(Translated by Google) Very large and practical Dodge grand caravan rented from Thrifty. Very good service.
Be careful though, I had to insist on having this model on site and not be upgraded to a 4x4 because my vehicle rental insurance on my Visa card does not cover 4x4 vehicles.

Perfect !

(Translated by Google) Nothing to complain about: vehicle ready on arrival, everything in order, and very good price! To advice !

No problem

(Translated by Google) We are very happy with the rental. The car was almost brand new, and we had no problems during the whole stay (about 6000 km!). Avis staff were very friendly when picking up the car, and no problems when returning either (very quick).

Surprised but satisfied

(Translated by Google) No car corresponding to the order available on our arrival. The only vehicle available, we are distributed with a large Toyota pick-up which ended up being very pleasant to drive.

Great travel agency, less happy with the rental company

(Translated by Google) I greatly appreciated the very attentive, personalized and warm contact with the Authentik Canada agency.
On the other hand, when I went to collect the car from Thrifty (Camry or equivalent), the rental company strongly insisted that I take an SUV, telling me that it was better, more comfortable, more suitable for the road, that it would make me half price on the supplement to be paid... I held firm and refused the proposal. He then heavily insisted on selling me all possible options on insurance. I refused. He then gave me the keys without a word about the car... And it was a big SUV.
I think he no longer had the Camry I had rented, and not wanting to lose money on his rental, he tried to make up for it by trying to charge me for the upgrade. I didn't find that correct.
In the end, I had no problem with the car, and the return lasted 3 minutes, there was almost no checking of the car (fuel level and a really very basic check of the bodywork). [...]

Fast service

(Translated by Google) Fast and efficient service on departure and arrival
Very recent car
Similar vehicle provided of equivalent or even higher level

Quick and trouble-free service

Very good car

(Translated by Google) Very good car, we were 2 people, pleasant driving and good comfort. Correct consumption. No regrets to have had this KIA Rio.