Car rental
Very well
(Translated by Google) Great contact with authentik Canada if needed, free upgrade at the rental agency when picking up the vehicle.
Perfect
(Translated by Google) Everything went perfectly.
Our contact at Authentik Canada, Adeline, was very responsive.
We recommend
AVIS car rental Quebec airport
(Translated by Google) I would like to express my complete satisfaction with the car rental I recently completed at the Quebec City AVIS airport. The vehicle was in excellent condition, clean, comfortable, and perfectly matched the description. The booking process was simple and fast, and the staff were professional, welcoming, and available to answer all my questions.
The pick-up and return of the vehicle went smoothly and efficiently. I highly recommend this rental service and will not hesitate to use it again for my future trips.
Thank you for this pleasant and stress-free experience!
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Not too big a trunk/chest
(Translated by Google) Vehicle in good recent condition. No problems with the return.
Great!
(Translated by Google) Everything went well, no problem!
Good experience
(Translated by Google) Good car (Chrysler) Easy and fast delivery in Montreal at Complexe Desjardins and very easy drop-off at the airport
Ultra comfortable car
(Translated by Google) Great welcome. Very kind lady despite me having a problem with my credit card. Vehicle very clean and very comfortable.
Very good service
Good location with a drawback
(Translated by Google) The car was almost new. It met our expectations. However, small problem, the car was not available at the scheduled pick-up time of 9:00 a.m. We didn't get it until 11:30 a.m., which was inconvenient for our first leg where we had a lot of kilometers to cover. We therefore lost half a day of our trip.
Vehicle misclassified, not suitable for journeys
(Translated by Google) We were downgraded to a much smaller vehicle than expected and especially not suited for the long journey and the hilly terrain of Charlevoix County. Uncomfortable vehicle given the road conditions. The fuel policy is not advantageous to the customer. No joint inspection of the vehicle upon return, the staff had other things to do... The negative online reviews are therefore accurate.
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Vehicle very good but pick-up time way too long
(Translated by Google) The vehicle was as described in the contract and the return was quick.
However, a 1-hour wait at the counter to get the keys, after a 7-hour flight, was tough.
Serious and efficient
(Translated by Google) We used this site for a car rental. Best price found. The contact person was available by phone and email, responsive and kind. Everything went very well. If I need it again in the future, I will use them again without hesitation.
Great experience!
(Translated by Google) Very comfortable car. It’s very convenient and easy to pick up and return the car at the airport. I recommend it!
Car too small
(Translated by Google) Car too small so waited 1 hour for them to bring another one, not cleaned
Good but not clear on the billing/invoicing side.
We will come back/return
(Translated by Google) I recommend Authentik Canada 200%. We did a first road trip with our 3 teenagers. We will return in 1 or 2 years and get a complete package. Organization, price and customer management always with a kind word... we love it. Congratulations to your team!!!!
Car rental
(Translated by Google) Very satisfied with the Avis car rental made by Authentik Canada. Good communication with the person who handled the rental. I recommend this site.
Very good car rental with Calgary downtown reviews
(Translated by Google) Almost new car and corresponding to the rental choice. Quick vehicle pickup. Competent staff. I highly recommend Avis at Calgary downtown.
Thank you Authentikcanada
(Translated by Google) I rented a vehicle through Authentik Canada and we were very well received at Thrifty, everything was ready. Very warm welcome, good explanations, vehicle return very easy. Thank you.
No bad surprises but...
(Translated by Google) Friendly staff in both Toronto and Montreal. Car in good condition, no pressure from the agent to make us take additional options. However, they almost gave us the car without a full tank of gas, intentional or not?
Great!
(Translated by Google) Very smooth rental at Thrifty. Arriving at opening, we went straight through without waiting. The car was ready, clean, and as requested. Pleasant salesperson. No bad surprises. We vacuumed and rolled the car before returning it. We received our full deposit back.
Everything went well
Disappointing service
(Translated by Google) Unwelcoming staff at the agency, both at the Montreal branch and at YUL airport.
The rental of a 7-passenger minivan from Thrifty: unavailability of the expected vehicle, replaced by a 7-seater SUV with less comfort for passengers in the additional seats over long distances - 3000 km.
Recommendation: For vehicle rentals, inform customers on the voucher about included and non-included services, such as the $50 fee claimed by the rental company upon drop-off at the airport, even though it was stipulated in the voucher.
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Road trip
Jeep rental for 7 days
(Translated by Google) I am very satisfied with my Jeep rental at Avis in Montreal (Plateau), very good reception. Return to Montreal airport, simple and fast.
Very satisfied
(Translated by Google) I am overall very satisfied. The pickup and return of the vehicle went very well. Only one small downside. The car we got was slightly smaller than the one that was planned but we were still able to fit all our luggage in the trunk. It was still very tight. Apart from that, everything was perfect.
Vehicle rental by Authentik: perfect!
(Translated by Google) Everything was perfectly organized and interactions with the AVIS agency were very smooth.
Thank you to Authentik!
Dominique
Nothing to complain about
(Translated by Google) We got a Chevrolet Malibu instead of a Volkswagen Jetta, but it was stated that it could be a different vehicle. Everything went very well... great, and thank you!
SUV ordered but compact upon delivery
(Translated by Google) I ordered an SUV category (relatively large therefore) like a Grand Cherokee. The Avis agency provided me with a compact SUV (VW Taos) with no other option since it was their only available car.
All's well that ends well
(Translated by Google) Koralie was a great help in getting the car back that the Avis call center wanted to take away from us due to a Via Rail delay. Thank you Koralie.
I would still like to mention that in case of delay, or other issues, you must communicate directly with the rental office and not with the call center. The man on site told us that our situation was frequent and that it wasn't a problem for them. That said, Authentik also gave us the best price.
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