Car rental
Impeccable service!
Very satisfied
Perfect !
(Translated by Google) Received and delivered without problems. Good welcome, quick and efficient exchanges. A clean, new vehicle and the icing on the cake for an upgrade!
Great summer
(Translated by Google) Economy vehicle in order. Fast service.
Rental and credit card
(Translated by Google) The rental went very well. However, I was scared before because I did not have the credit card requested by Authentik Canada. You must refer to the renter's payment policy and even VISA debit card will be accepted because they can take the imprint for the deposit. For this reason I do not give five stars
Car Rental Avis Quebec
(Translated by Google) Good quality vehicles,
Avis Quebec airport rental company, very good,
Service insurance repair rental lessor unreachable (1 day lost), fortunately the Authentik Canada team, helped us a lot, giving us tips and especially the right contacts.
For information, we had taken out 0 worries insurance.
Everything went well
(Translated by Google) Pick-up and drop-off were done quickly and that's good. We were upgraded to a bigger, bigger and more comfortable vehicle. Avis staff were very friendly.
Car rental
(Translated by Google) Superb experience, we were upgraded to a bmw x3 c was top for the 1300 km we did
pleasant surprise
(Translated by Google) We had a FORD edge titanium. Very comfortable and sufficient for our luggage for 4.
In Toronto they don't speak French at all and the contract was in English cf scan. I knew the charge was $400 to return the car to another location and I understood that the car had to be returned with a full tank of gas. I have attached the contract for you.
In Montreal, much better to understand each other. We got a receipt in French. He confirmed the receipt of the prepaid amount.
The trip went very well with this car.
[...]
Good welcome and efficient service
(Translated by Google) Car pick up was quick
Very satisfied
Nice surprise with an almost new and upgraded vehicle.
Good for you but very average at Avis
(Translated by Google) Hello, I loved your support, but at Avis:
- I had a mid-range Chevrolet vehicle much worse than a large Cherokee
- 3h wait to get my vehicle
- not washed
Tourism
(Translated by Google) No GPS in the vehicle it is very regrettable
Staff not very helpful in toronto
car corresponding to our reservation.
very good veh and quick handling
Perfect
Waiting on arrival a bit long
(Translated by Google) We had a Toyota corrola but just as good as the hyundai I guess.
We waited over an hour when our car should have been ready at 4pm. When we arrived at 4:30 p.m., we had to queue for 50 minutes and then, once our file was validated, wait another 20 minutes.
Otherwise everything was perfect
North American fashionable SUV (spacious and imposing 4x4)
(Translated by Google) No problem with the AVIS rental agency in Calgary to pick up the vehicle and in Vancouver for the return.
We were lucky to have a new vehicle, very well equipped, with GPS included
Upgrade to a BMW, adapted vehicle, fast and efficient service
(Translated by Google) Very happy to have made this rental via Authentik, vehicle available at the agency (Avis) at the airport, fast and efficient staff. Upgrade to a vehicle (BMW X2) not new, but recent and of higher range. The vehicle, while clean inside, was not washed on the outside. Not bothersome in my case, but it could have been in other circumstances.
I will definitely come back if needed.
[...]
Good customer service
(Translated by Google) We were greatly surprised by the courtesy of the employees. Our experiences in other countries or with other car rental companies had never been great until now. We even got an upgrade at no extra cost.
Western Canadian road trip
(Translated by Google) The car was ultimately a Chrysler 300. Very well equipped and very clean. All that was missing was satellite radio, to make everything exceptional.
Quick pick-up and return of the vehicle. Compliance with fees.
Very clean car
Good car, no worries
(Translated by Google) We had a good car, the right size and almost new (less than 10,000 km on the clock). Lots of options, but no GPS, which is probably the most useful option for a roadtrip.
The collection and disposal of the vehicle was prompt and courteous.
great deal
(Translated by Google) I asked for a Nissan versa but there were none left so I was lucky to have a Dodge charger gt 2022 WoW nice experience
Quick support
SUV rental for roadtrip
(Translated by Google) Authentik offers a competitive rate compared to a direct rental with rental companies. It was more the experience with the person at the Avis counter at the Toronto airport that was difficult: an hour wait, he was alone, with only 3 people in front of me. The person was unpleasant and did not want to give me a vehicle with GPS when I had taken the option. In the end we got an upgrade to an SUV above - we were supposed to have an Audi Q5 but after 20 mins it didn't punch the keys we got a Jeep Grand Cherokee V6 - great and very American, just higher consumption than the Audi. By taking the on-site options (roadside assistance and occupant insurance), I had an additional $1,100 for three weeks with taxes. [...]
Compliant and worry-free car rental
(Translated by Google) Car reserved via Authentik Canada, very good follow-up from Authentik upstream until D-Day.
Picked up at the airport and dropped off in town.
Car conforms to the reservation in gauge. Book well in advance because it is difficult on site in the summer or even impossible for large vehicles.
Remember to take photos of the bodywork at the reception otherwise they tend to want to pass certain traces on your account.
[...]
Easy and successful
(Translated by Google) We rented a car. All the process for the reception until the return was easy. I recommand it.
Very good but lack of communication between Authentik and the rental company
(Translated by Google) Very well, but there is a lack of communication between authentik, the rental company and us. The rental company did not know what he had to rent us (options, second driver, gps). You have to be vigilant and insist on the basis of the voucher. We also didn't know what the return time was: 4 p.m. according to authentik, until 7 p.m. according to the rental company because we "paid for the full day". On return, no document/email proving or informing us if everything is fine on their side. Two days later we are still waiting for news. [...]