Car rental
Simple and fast
(Translated by Google) The transaction at the counter was very simple. No waiting time. The vehicle pick-up was very easy and fast.
The bare minimum
(Translated by Google) The planned car was no longer available. They didn't have our phone number or email to notify us.
No car available… 4 hour wait to get one.
Mixed feelings about Avis
(Translated by Google) To pick up our vehicle, the person who greeted us was unpleasant. They pressured us to get it sorted quickly and didn't explain anything. Upon returning the car, we didn't receive any documentation proving we had returned it in perfect condition. Not even a receipt.
Top car rental!
(Translated by Google) Great location, great car,
First car rental experience abroad: impeccable.
(Translated by Google) The location of the agencies was clearly indicated in the airport; the vehicle was very good in terms of both equipment and cleanliness.
We needed to contact the Toronto agency to be absolutely sure of the type of fuel to put in the tank: impossible to reach them - answering machine, but excellent and efficient service in Quebec City (agency where we were to drop off the vehicle).
The people contacted by email at Authentik Canada were responsive, competent, and efficient. We always received a clear, quick, and reassuring response; we thank them infinitely.
We are already thinking about our next trip to Canada for August 2026 and will call on Authentik Canada with complete confidence.
[...]
Excellent vehicle but expensive
(Translated by Google) A shame at this price to have a limit of 200km per day.
Excellent vehicle.
Rental without problem/issue
(Translated by Google) This is the 2nd time I've used Autentik Canada for a car rental and I'm satisfied. Everything is correct and explained and the car perfectly meets our expectations.
Fluid location/leasing
(Translated by Google) Everything went smoothly and was perfectly seamless, from booking to pick-up and return. Thank you Avis, thank you Authentik Canada.
Very good price and good service
Suitable location
(Translated by Google) 45-minute wait to pick up the car because no car was available.
Very beautiful experience!!!
(Translated by Google) Everything went very well. Our car was waiting for us at Avis. Very good experience!
Good
(Translated by Google) Good service overall
Easy vehicle pickup
Clean and recent vehicle
Return a bit chaotic and rushed because the person didn't have time
Car rental
(Translated by Google) Everything went very well.
Vehicle waiting time too slow at AVIS: 1h45 minutes!
Consistent with our expectations
(Translated by Google) The service provided is reassuring and of high quality.
We used Authentik Canada a few years ago successfully.
We would use them again if the opportunity arises.
Car rental
(Translated by Google) Perfect. As described... great service
Very well
(Translated by Google) Picking up the vehicle was problem-free: very welcoming Avis staff.
Quick return
Road trip in Quebec
(Translated by Google) Everything went very well. Only downside, the provided category was lower than the one ordered but the employee gave me a discount as compensation.
Have a very good trip!
(Translated by Google) I didn't encounter any difficulty with the car rental. It was consistent with the booking made, a brand new car! I was able to pick it up and return it very easily at different airports. I highly recommend. Just a point of caution: not all cars are equipped with GPS, so plan ahead when booking to avoid extra charges on site.
A somewhat large and not very clean car on the outside.
cdg yow (This isn't a sentence and doesn't have a direct translation. "CDG" likely refers to Charles de Gaulle Airport. "YOW" is the airport code for Ottawa. So, it might imply a flight or connection between Paris and Ottawa.)
(Translated by Google) Always using your services a few times a year and we will continue to do so in the future. Thank you.
Disappointed at first...
(Translated by Google) We had reserved, and paid for, the rental of a RAV4 SUV for 10 days, 7 months before our arrival.
D-Day: no car! We had to wait 4 hours (half a day lost on our road trip), and we didn't get the model we reserved.
After our anger subsided, the car was very good for the following 10 days.
Rental
(Translated by Google) Avis didn't have the rental car, upgrading me is very kind of them!
However, too much waiting to pick up the car
We were assigned a Kia Sportage.
Unsatisfactory
(Translated by Google) Booked a full-size car 4 months in advance, after waiting 2.5 hours at the counter, received a subcompact car.
No rental experience via Authentik
(Translated by Google) I reserved an Elite Premium Q5 SUV, I ended up with a Mazda. Considering the exorbitant price I paid, almost 5400 euros for 27 days, I find this outrageous and dishonest. Beware before making any commitment.
Very well!
(Translated by Google) Thanks to Authentik Canada for their follow-up and their advantageous pricing. We received an upgrade from Avis and were able to fully and serenely enjoy our stay.
The reservation was perfect and easy.
(Translated by Google) The rental was well handled by Authentik and Dollar was also [involved/good/there - context needed for "egsalement"].
An absurd vehicle pick-up procedure, 1 hour 30 minutes queue.
(Translated by Google) Very poorly organized advice and budget at the Montreal airport. Unsuitable and overly long procedure...Luckily I was on vacation without a professional appointment.
Key collection was easy. Correct car but a little expensive for the power and driving comfort.