Car rental

Good experience

(Translated by Google) We were able to discover part of Quebec with the car we rented.
We had no problems with this car, which is nice.
In addition, we were well received by your staff, whether during pick-up or return of the vehicle.

Provision of the vehicle quickly and efficiently.

(Translated by Google) Excellent welcome at the precise time.
Simple and quick file and formalities.
Almost new Nissan Sentra vehicle, therefore pleasant to drive, comfortable and perfectly suited to our needs.
Simple, fast and efficient restitution.
We particularly recommend Authentik Canada.
With all our compliments and thanks to the counter staff.

New car, perfect

(Translated by Google) Despite a difficult start to the rental at the airport agency (1h30 wait) we got a new car.

Great vehicle

(Translated by Google) Reserving online was simple and collecting the vehicle was also simple. I had chosen an intermediate model but we were allowed to choose on the spot with a more spacious vehicle. We had a large and very comfortable car. On the other hand, although we had the option without excess, we were still asked for a deposit which should be refunded from one day to the next. I also really appreciated the information and guide sent in advance. A small detail: registration before arrival is not possible because on the form a license validity date is obligatory to mention and this information does not exist for French licenses, so this prevents validation of the document [...]

Worry-free rental

(Translated by Google) We were upgraded upon arrival. Our car, Toyota Camry, was super clean, well equipped, comfortable. We traveled 4000 km without any problems.
The staff was very friendly and no problem returning, very fast.

Satisfied

(Translated by Google) The car was very low and

Perfect !

(Translated by Google) The car was great (a Jeep Wrangler Sahara) everything was ready when we arrived at the airport and the check-in/check-out was super quick! Thank you for everything :)

NIL after-sales service

(Translated by Google) no after-sales service, no assistance, deplorable

Correct car

Very expensive. Long wait before receiving the vehicle.

(Translated by Google) Good quality vehicle. Lots of insistence at the counter to sell additional insurance.

AVERAGE

(Translated by Google) Rude reception agent who tries by all means to make us buy additional options. No inventory of the vehicle in our presence at departure.
Satisfied with the vehicle which was new and the reception agent upon return.

Good experience

(Translated by Google) The precise vehicle was not announced.
Full to 1/8...
But correct and clean vehicle
No emphasis on optional guarantees
Not too far. From the metro

Excellent support

(Translated by Google) Everything was perfect and operational when we arrived.
Very easy to modify the reservation duration.
No problem

Correct

(Translated by Google) I had a compact car (Kia Rio) instead of an intermediate where we should have been able to fit two suitcases except my suitcase already filled 3/4 of the trunk. I hadn't paid attention to the intermediate/compact type compared to what I had subscribed to.
Despite this, it was quite pleasant to drive and comfortable (did more than 4500 km with it). [...]

Perfect

(Translated by Google) Pick-up and drop-off of the car which went perfectly
Impeccable service

Simply perfect !

(Translated by Google) We went through Authentik Canada to rent our car for our road trip to Quebec. We took advantage of an offer to take a “premium” vehicle and we got a Chrysler 300 with GPS. We drove peacefully and without incident for more than a week and the rental price was very attractive. I cannot recommend Authentik Canada enough!

For the first time in 12 years Very disappointed 2 out of 10

(Translated by Google) My wife and I are very disappointed because we went to the car rental provider DOLLAR and had to wait 3 hours, I MEAN THREE HOURS
to fill out the rental form and to tell us that there was no vehicle at that time for us and we still had to wait 1 HOUR to take possession of a DISGUSTING exterior and interior vehicle. I will remember this rental for a long time and I give a rating 2 out of 10 [...]

5-star service

(Translated by Google) I rented a vehicle through Authentik and am extremely satisfied with the service. Nothing to say about the information sent upstream and the rental of the vehicle which was perfect and the additional services very useful.
Thanks again to Authentik for their service!

Completely satisfied

Perfect rental

(Translated by Google) Everything went well, from picking up the vehicle until returning, I have nothing to say, it was ideal.

Disastrous! A file is open with you on this subject

Good experience, without a hitch

(Translated by Google) Everything went smoothly, a very courteous welcome on the evening of picking up the vehicle in Toronto, quick formalities. The car was new, well equipped.
Return formalities at the Montreal airport are very simple and quick.

Canada Sept 2023

(Translated by Google) In the end, Ford vehicle provided. Very good alternative.
Big downside, very very long wait to collect the vehicle at the Vancouver airport. No staff

Change of car, it was a Chrysler

(Translated by Google) Just a little thought when receiving the car we had no explanation. I had to go into the agency to ask how to move the seat forward, quite difficult and unusual handling.
The logbook was written in English, too bad
Otherwise everything was perfect

Best price found for Canada

(Translated by Google) car rented through Authentictik Canada from Thrifty, picked up in Toronto and returned to Montreal.
Best price found on the internet which is still quite expensive but with a free 2nd driver and a zero euro excess which is not too high.
Car model higher than that rented, good condition, no problems.
Road trip not taken

No GPS

(Translated by Google) I rented the car with GPS but when I arrived there was no GPS in the car
They lent me a cell phone that doesn't work

very satisfied

(Translated by Google) we rented a versa initially in Calgary.
we upgraded to a corrolla.
When we got to Vancouver we had to change due to a poorly balanced tire. in 30 min Avis made us a change and we had a Camry.
100% satisfied

Car rental

(Translated by Google) Accommodating staff
I recommend

Everything finally went well

(Translated by Google) Following a plane delay and a missed connection, we arrived too late and outside the car rental company's opening hours.
We tried to get help with alternatives from Authentick Support.
Unfortunately the support telephone number is not operational on Sunday, the day of our flight.
Although we arrived after closing time, we were pleased to note that, exceptionally, an employee of the rental company had decided to stay on duty until 2 a.m.
We were therefore able to take possession of our car quickly, the reservation made by Authentk was well recorded and in order.
The rental company even offered us a category upgrade.
A lot of stress to start this vacation but everything went well in the end.
I will rent again through Authentik without hesitation. [...]

Good but could not do better

(Translated by Google) Car in good condition but dirty, very dirty interior windshield!