RV rental
Very long wait and several minor technical glitches.
(Translated by Google) We had to wait 4 hours before taking possession of the RV, despite having a 9:30 appointment. The vehicle ran well mechanically, the beds were comfortable, and it was well equipped. However, 3 of the 5 sensors (propane level, battery level, fresh water level, grey water level, and black water level) were not working, the water hose was leaking (both the hose and the connection to the RV), one of the outside storage door latches was broken, and the water dumping instructions we were given were inaccurate.
That being said, these are only minor things. Overall, we are satisfied with the RV and the experience. But with the price we paid, we expected better.
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Reliable agency, vehicle in very good and functional condition
Perfect
(Translated by Google) Seamless service, Departure Montreal, arrival Toronto
What a trip! A beautiful Canadian road trip with a perfect RV!
(Translated by Google) A stay in the Canadian Rockies to remember! Our RV choice was perfect for our little family. We had a blast roaming these wide open spaces and magnificent campgrounds. The landscapes and viewpoints are sublime. We were blown away! Too bad Jasper Park was burned by the 2024 wildfire. But at least it allowed us to see a bear in the forest from the roadside through the burned tree trunks.
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Exceptional, an incredible adventure!!
(Translated by Google) I had an incredible experience during these 11 days. The van was super comfortable and very pleasant to drive. I didn't want to return it, I would have happily continued my road trip with this van! I highly recommend!! I know what to plan for next year! Thank you Karma and Authentik Canada!
Camper van/Motorhome
(Translated by Google) Very good welcome, team taking great care. Spacious campervan, simple equipment but does the job. Just plan to bring a fitted sheet, more practical. Reasonable fuel consumption. No problems with the campervan.
good experience
(Translated by Google) Good experience, very responsive service, met our expectations. Canadream is serious and responsive, the only small point to improve is the assistance, we had an engine light that came on (without serious consequences) but the assistance took a little time to solve our problem and confirm that it was nothing serious.
Road trip Eastern Canada
(Translated by Google) Perfect communication, perfect pickup and return of the RV! No stress and quality RV. We highly recommend.
Very good renter/landlord
(Translated by Google) It's a large RV rental company, with agencies all over the country. You see their brand everywhere on the roads.
Good welcome and satisfactory explanations before taking the vehicle. Free coffee and tea in the Calgary reception area.
Upon returning to the Vancouver agency: free hot dog stand, and free shuttle, which drops you off in front of your hotel.
Enough employees to manage the many RVs coming in and out every morning.
Point to improve: better explain how to refuel (what type of fuel, and the principle of pre-payment at the pump).
Remember to watch the YouTube video which explains almost everything about your vehicle.
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A-1
(Translated by Google) Very nice trip!! Very satisfied with the RV we rented. Good customer service that we didn't need to use.
Very satisfied!
(Translated by Google) Camper van in good condition. Received a higher-end model, so fuel consumption was higher. Attentive staff.
Rental of five campervans/RVs
(Translated by Google) Very good welcome and professional
Road trip to Canada
(Translated by Google) Superb road trip from Toronto to Montreal, passing through Quebec City and Tadoussac, in the well-equipped MHC motorhome. Everything was perfect for a magnificent trip.
Great equipment, not-so-great team
Great/Perfect/Okay
(Translated by Google) The rental corresponded exactly to the description and our expectations. A proper welcome upon departure with clear explanations. A simple, stress-free return. A very well-designed van. The two sliding doors provide real comfort.
Vigilant but still okay...
(Translated by Google) Be very careful when choosing the motorhome and during the inspection before departure. Child seat for over 3 years requested but not available, as only a 0 to 3 years seat was provided. Unacceptable given the rental cost—we had to buy one ourselves. The option was refunded by Authentik Canada. Also, make sure to clearly define the mileage, as it cannot be changed during or after the rental, except at a high per-kilometer rate (although some effort was made in the end). [...]
Great rental and adventure
(Translated by Google) What a road trip! There were five of us adults in an extra-large C-class RV and we had a great time. The RV was spacious, comfortable, and easy to drive (despite its length). The Vancouver and Calgary rental agencies are very nice and helpful. Many thanks to Authentik Canada for the experience!
Road trip in the Maritimes
(Translated by Google) Memorable trip between Nova Scotia, PEI and New Brunswick discovering beautiful beaches, patios and scenery. Our favourite was Cap-Pelé beach, a long beach also very wide at low tide, the warmest water around. The service from the Authentik team and more specifically Virginie was perfect. Thank you for helping me with the process.
4-week VR trip to Quebec
(Translated by Google) Wonderful trip to Quebec in a MHB type RV. 2 adults and 2 children aged 6 and 9. We had all the necessary comfort.
Campervan without TV despite being listed - Insufficient gas for the stay...tuyau dumping too short to connect to the campsite waste disposal.
Great!
(Translated by Google) Remember to book your time slots as soon as possible. The staff is very competent, pleasant, and professional. The equipment is high quality.
Excellent experience
(Translated by Google) Excellent welcome, support and ad hoc assessment carried out efficiently and diligently with regard to our comments, vehicle in excellent condition, camper return process very well run and in a pleasant manner.
One negative point, we had to use a mechanic during our first fill-up. The fuel cap wouldn't allow it. Minor detail => the coffee machine stopped working after a few days.
In summary, a successful experience.
Thank you.
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VR Rental
(Translated by Google) We had a very nice week in the Rockies in a comfortable and resourceful RV. So I recommend Canadream to everyone for a great family travel experience.
Perfect staff and impeccable motorhome
Very well
(Translated by Google) Clean, functional, no problems
An excellent choice for a vacation in Canada
(Translated by Google) The camper van was almost new, very well designed and really practical for our 4-week stay with 3 children. We loved this experience, Canada is totally suited to this type of vehicle and it was really useful with young children. I recommend Canadream and Authentik Canada for this type of holiday. Be careful with the mileage packages, we had taken 500 km extra for safety and we exceeded it by 5 km on arrival despite calculating the route with Google Maps beforehand. We went to Montreal, Mauricie, Lac St Jean, Tadoussac then we took the ferry to tour the Gaspé Peninsula before ending in Quebec City. A really great trip, we already miss the camper van.
A few points to know: all campsites are equipped with a wooden picnic table on each pitch and a space for a fire. Remember to buy a barbecue grill fairly quickly but from our experience, it is not necessary to take the Canadream table and chair package. We ate outside every night on the picnic tables next to the camper van. Finally, for mosquitoes and especially in Mauricie, forget French products, buy mosquito repellent on site in a pharmacy. French products have absolutely no effect on local mosquitoes.
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Trip/Journey/Travel
(Translated by Google) Trip to the West 3 weeks it went really well
Too expensive!
(Translated by Google) Look at the comment above. I will never take a vehicle from this company.
A memorable adventure
(Translated by Google) We rented a Canadream RV through Authentik Canada to travel through Western Canada as a family for almost a month. It was our first experience driving an RV, so we were a little apprehensive. In the end, it went really well. The service was impeccable from the time of booking until the return of the RV. All the workings of the RV are well explained in an online video and with a guide received upon taking possession. The RV was really clean and well maintained. Thanks to the RV rental, we were able to travel comfortably, bringing our beds, kitchen, and toilet everywhere with us. If we had to do it again, we would definitely make the same choice for the rental. We are very satisfied with the experience and recommend Authentik Canada 100%.
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