RV rental
(Translated by Google) We are very satisfied with Authentik Canada's responsiveness in our exchanges but much less with the procedure for contacting the rental company Fraserway to arrange the vehicle pickup.
Vehicle suitable and true to the description
(Translated by Google) We had perfect service from Canadream. The vehicle handover is very well explained both during online registration and on site. The staff is very friendly. A small paper guide is provided for future reference along with a number for 24/7 assistance (which we didn't use). The return process is also very easy. Their organization is well established. The RV met all our expectations.
Plan to go and return by car as there is no public transport or shuttle service to get there.
[...]
(Translated by Google) 3 weeks in the Dodge Gran Caravan truck and it is the ideal model, both comfortable and versatile.
It is very well equipped and Jennifer is great whether in reception or follow-up.
She had been recommended to us by friends and in turn we will recommend North Campervans and hope to return!
Vehicle fully adapted to our mobility choice for
(Translated by Google) The van is discreet (unlike the camper van) and allows great freedom in our choices (such as sleeping location). Ideal for a couple without children or pets.
(Translated by Google) Journey in the Canadian West with over 2600 km traveled. Beautiful adventure with a very clean and orderly RV. The Canadream system is finely tuned and everything is simple. Congratulations, you have contributed to the success of our trip.
Easy handling, very good contact with the renter
(Translated by Google) Our trip went very well, the vehicle met our expectations. The vehicle renter gave us good advice on restaurants, places to visit,... He was available at all times. We had a minor technical issue which he quickly resolved. Very good experience, I recommend.
(Translated by Google) Getting started was a bit quick, a written manual would have been welcome for novices like us.
But everything went well, VR is a good solution for exploring Quebec. The wastewater hose is a bit short depending on the campground connections.
We will repeat this experience.
(Translated by Google) We were very well received and all the rental formalities, both on departure and return, were done efficiently and quickly. The handling, advice, and help to book a campsite for the first night were very useful to us. The Dodge Caravan was in excellent condition, with practical, efficient, and well thought-out arrangements, and a very comfortable mattress. Its low fuel consumption and small size are assets for those who, like us, can be content with lesser comfort compared to a large motorhome. An excellent compromise between a tent (too spartan) and a motorhome that is too bulky and energy-consuming. [...]
(Translated by Google) The van from North Campervans is super convenient, spacious, and easy to use daily... We traveled across Alberta and Saskatchewan with this vehicle without any difficulty. The interaction with North Campervans is easy as well. I highly recommend it.
(Translated by Google) Efficient reception and return, clear explanations. VR quite spacious and bright, rather easy to handle.
(Translated by Google) personable and available staff
(Translated by Google) We enjoyed camping in an RV in Quebec with Canadream. The RV model was the right one. The explanations about the RV rental were clear. I was able to refuel upon returning near the center. However, we paid for a service to receive an explanation on the RV's operation, but it was too quick and not detailed enough. Also, some sheets were missing which we didn't notice at the start of the rental. There was a broom and a dustpan to clean the RV. This was minimal; we thought a small brush was missing. We had taken a child seat, but the model was inconvenient to install on the bench. The RV return times are too early and any flexibility is extremely expensive. The Canadream center is far from Montreal (1 hour from Montreal). So, you need to budget 70 dollars for a taxi one way and the same for the return to Montreal. But overall, we were satisfied with the RV. [...]
(Translated by Google) Nothing to say about both Authentik and Fraserway.
No problem. Ideally equipped, clean, comfortable campsite.
Availability and efficiency of our Authentik correspondent and the rental company!
(Translated by Google) Authentik Canada has been very responsive and understanding. The rental company (Fraserway) was excellent on all levels. We recommend!
(Translated by Google) Be careful, the drop-off at the end can take a long time if there are many people.
(Translated by Google) Easy pickup and return for the RV. However, be aware there's no awning. Good and nice class B. Beware of the multiple options that can inflate the bill. Perfect Authentik package. Dishes and bedding included.
(Translated by Google) CanaDream is very professional, fast, friendly. Everything went very well. Thank you.
(Translated by Google) Very good experience in a motorhome with family. Very comfortable to live in and easy to drive.
Some inconveniences during the preparation of the motorhome: lack of chairs, coffee maker, and blankets for the children. No broom.
(Translated by Google) The rental of our camper van went very well! Shuttle to take us to the rental center, camper van exactly as requested and very comfortable! Perfectly equipped with dishes and utensils + linens - good responsiveness from the teams on the small issues we had (Apple CarPlay system not working and damaged roof window) in short, in one word, great!
(Translated by Google) pros - zero worries.
(Translated by Google) The motorhome is the best way to discover the great outdoors.
(Translated by Google) We had our first 15-day experience in a camper van, and everything went very well. The chosen model was suitable for our family, and we had no reliability issues.
(Translated by Google) I am very satisfied with my trip with Authentikcanada. Véronique prepared a superb itinerary for me and we loved it. The only small issue/disappointment was a miscalculation of kilometers which resulted in a financial overcharge at the end. We will be very careful about that next time. Nevertheless, it was a wonderful trip!
(Translated by Google) Cité Caravane in Saint Eustache is very professional. The 31-foot RV was very well equipped. The reception and staff were very friendly. Very good RV rental experience in Canada. I recommend this provider.
(Translated by Google) Great team, thank you.
Great experience
(Translated by Google) Good reception and vehicle in very good condition. Imposing vehicle for us "Europeans"! The camping catalog was invaluable to us. It just lacked containers to store food in the fridge. We bought some and left them; they will be useful for future travelers!
(Translated by Google) Our motorhome (MHB 8.3m) was very well equipped and functional. Only regret: due to past bad experiences, CANADREAM does not allow the use of the motorhome's awning. We noticed that in campgrounds, everyone deploys it to be able to stay outside in case of rain or intense sun.
(Translated by Google) The MHB camper van is spacious and ideal for a family of 4 with 2 children. However, the vehicle inspection upon reception is carried out by ourselves with an internet link they provide, and when we ask for details about the "cracked" mentioned on the site, the employees can't give us answers. In the end, we left with 2 leaks in the gray and black water drain pipes, not very practical... [...]
(Translated by Google) We rented an RV with Authentic and we received excellent service. Véronique always responded quickly to all our questions. Great service and we’ll do it again in 2025 or 2026. Thank you.
(Translated by Google) Good choice for a trip. Easy to park everywhere. We were 4 and it was very good. The pickup was luxurious. Everything was clean!