Car rental
I do not recommend this rental company
(Translated by Google) On arrival we are told no later than 2 hours to wait for the vehicle to be picked up! Inconvenient when planning a road trip. In the end after 1h50 of waiting we are told that it is ready... we are given the keys but looking at it is not the category of vehicle requested... after reporting it we are offered another vehicle. It's 15min later that we leave. We specify to indicate the return to 12:15 p.m. instead of the initial time as a result of the wait.
When the vehicle was returned around 11 a.m., we were given the papers and told "everything is ok". But looking closer $88 was charged, and yes we were counted. one hour late...after complaining; we are redone a paper with $30, when we ask; what they correspond to "there are costs for taking the vehicle it's always like ça". We insist on saying that there is nothing to do; pay given that everything has already been set with authenticik Canada but nothing works.
We still decide to contact Authentik Canada to be sure, and bingo the renter does not have to pay. charge us anything extra! Apparently they have always done ça until now!!
Unacceptable...
On the other hand, thank you to; Authentik Canada who helped us in this situation.
[...]
Very friendly
(Translated by Google) I enjoyed my exchanges with Chloé who was very courteous and welcoming. She also offered me his help with things other than car rental, which means a lot to me.
Perfect
(Translated by Google) Whether it is contact with authentik canada or the avis agency, I am completely satisfied.
Welcome and perfect care.
Thanks a lot
Impeccable
(Translated by Google) Good new car. Very warm welcome at AVIS. think, however, that the 5-door compacts have a small trunk. 2 large suitcases do not fit.
Very good quality ratio. price
(Translated by Google) We are very geared towards car rental, from the price offered; and the service rendered.
No problem
(Translated by Google) Very pleasant people to talk to. handing over the keys and the car. No worries or unpleasant surprises. the return of the keys.
I got upgraded, and therefore travel in comfort.
(Translated by Google) Too much waiting to take the reserved car... Only 2 counters open over a fortnight, tough! Otherwise no worries, essential to be free to go where. the gaze carries..
Location véhicule
(Translated by Google) Excellent vehicle provided (Jeep Grand Cherokee), available at; the scheduled time, welcome
Practice the different choices of addresses offered for picking up and returning the vehicle
Management fee charged ($53) at; the return of the vehicle not provided for and not mentioned during the rental
Simple and accessible website, advice to foreigners for driving in Canada
In the end, I recommend going through AuthentiK Canada to rent a vehicle.
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QUEBEC 2017
(Translated by Google) City center branch, location, "perfect" welcome
vehicle, "perfect" price
a little more delicate to find the "hotel" branch for the return, but "perfect" service and welcome
Thrifty
(Translated by Google) We had a problem with another renter regarding our bank card. Authentik Canada was able to help us by phone (although they were not directly concerned by this rental), for this I recommend to Authentik Canada. 100% for their responsiveness; and advice.
Regarding car rental at Thrifty, it should be clarified whether or not a full tank of gas is included in the service. On the voucher there are 2 contradictory pieces of information. So we paid a full tank of gas, but adding the taxes was very substantial (full which incidentally is indicated as corresponding to 50L while the tank does not exceed 40L!). On the other hand, when handing over the vehicle we were told that we had to pay for the 2nd driver even though it was included on the voucher. We found out the next day that the lock worked for all the doors except the trunk. And finally for the return of the vehicle the indications of the person to reception were not at all clear.
So bad experience at Thrifty.
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very satisfied, I recommend without hesitation
(Translated by Google) we have been very happy with the vehicle as well as the service, we had a problem with the gps and it was fixed. set immediately by replacement. The car was conforms to; what we asked for. We are very happy to have passed by Authentikcanada who got us a very competitive price compared to what I already had seen on other sites.
Complies with; Requirement.
(Translated by Google) Pick up of the vehicle on return to the airport was a pleasant surprise.
Very satisfactory service
Location vehicule
(Translated by Google) I still had to pay additional costs while on the contract it was included. And this after having shown; the contract and that the person has been contact his supervisor. reduced but maintained.
I had to insist on having explanations on the use of the vehicle which was unknown to me.
In the top !
(Translated by Google) Car rental for 1 week: almost new vehicle, cleanliness. impeccable, respecting the chosen category (sub-compact) and working very well!
Adviser: very reactive, and responding to questions. all my questions! Nickel!
Thanks to; Authentic Canada
(Translated by Google) Great tips from Chloé and a worry-free car rental, cheaper than in all the sites found.
I am still waiting for the payment of my deposit one month after the return of the DISCOUNT vehicle...
(Translated by Google) nothing to do say neither about the service nor about the vehicle, perfect service; but when it comes to recovering the deposit, çit becomes problematic
it ends very badly, a month later I'm still waiting for what needed to be fixed. within 2 days
in short, I do not recommend DISCOUNT QUEBEC airport, until evidence to the contrary
AUTHENTIK can you intervene?
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correct service
good performance
Interesting price - Quality relations but vehicle not prepared;
(Translated by Google) This is the third time that we have called upon; this provider. This is the first time that we have not been totally satisfied. The vehicle was not clean (cans in the back...), the tank had not been filled. contrary to; what had been said and there was a tire pressure problem. We got the change of vehicle but it delayed us a lot. On arrival from a transatlantic flight, it's not very pleasant, especially since everything was done in the pouring rain. [...]
Impeccable and convenient service
Car rental
(Translated by Google) Very positive opinion about the Discount rental company.
Shuttle making the trip between the rental and the airport very regularly.
The 8-passenger transit was waiting for us. happen. Clean and almost new vehicle. He gave us full satisfaction during our roadtrip on the roads of Quebec.
Very good experience, I highly recommend.
Scam
(Translated by Google) Amount actually paid higher than the quote established on the website and the invoice sent. Also very strong dissatisfaction with the lessor who no longer wishes to work with your company. Process underway with a consumer association. Amateurism or dishonesty ?
nothing to do say
(Translated by Google) Good welcome, competent staff, everything been very well explained for the contract and the return of the vehicle.
jolie experience
(Translated by Google) We rented a car for 2 weeks for an improvised road trip, without requiring passage. The vehicle made available to us as soon as we arrived drove perfectly over the 2500 km. same services
very good
(Translated by Google) Decent sized car in very good condition (VW Tiguan) type Compatce
a little washing of the interior windows, in particular the windshield, would have been helpful. perfect because it was full of fingerprints
The proximity Toronto and Quebec City airport parking lots is ideal
Very competitive price
thanks to; you
we were able to make a Niagara-Toronto-Montreal-Chicoutimi-Quebec trip in very good conditions
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Satisfied
(Translated by Google) Going through Authentik Canada allowed us to avoid certain pitfalls. I recommend
good landlord
Completely satisfied
(Translated by Google) Welcoming in the agency Avis very cordial despite the crowds at the beginning of the day. Fair rental price. Back to; the airport very easy.
Very good support
(Translated by Google) No problem encountered, we even benefited from a range above (SUV for a compact initially planned) for 10Cad more per day. GPS not great though. In Canada, a good road map is more than enough.