Car rental
(Translated by Google) I am very satisfied with the responsiveness. of my counselor facing; my questions. A confirmation message the day before leaving France would be appreciated.
(Translated by Google) Excellent rates, availability and speed on duty. It would be interesting to have an "all-inclusive" price proposal, without having to subscribe to the options with the rental company.
(Translated by Google) Very good performance. Regularly renting cars, this is the first time that I have had so much information and such a serious follow-up of the file. I will rent from you again during my next stay in Canada (1 to 2 times a year)
(Translated by Google) Only agency found on the net at; offer vehicles that can go to the United States and good responsiveness; to my request. Competitive price. Vehicle corresponding perfectly to my request.
Cost of additional insurance offered by the rental company is not attractive.
(Translated by Google) Simplicity, advice, localization 300m from my place of residence at; Montreal, the type of car
(Translated by Google) Very satisfied
(Translated by Google) Great responsiveness of the adviser concerning all my questions and great quality; additional information provided around the rental agreement. The quality/price ratio of the rental is excellent.
Regarding the rental, it might be interesting to mention on your information sheet that the rental company only wants the exact amount for the first fill-up of gas in the event of payment in cash and to specify this amount.
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(Translated by Google) Quality reception for car rental
(Translated by Google) Reactivity advisers in case of questions as well as their competence
(Translated by Google) Quick and personalized contact + competitive price. The Avis rental company was not very well organized; to Vancouver (car not ready - 30 minute wait) and customer contact was not very satisfactory.
(Translated by Google) Very satisfied with the price of the car rental
(Translated by Google) Simplicity and accuracy of the information provided, thanks again for the appendices on driving in Canada.
Everything has been perfect on this car reservation, I think your procedure is well established.
(Translated by Google) The reservation was perfect
(Translated by Google) I enjoyed it very much. the rates (rental and drop off), the simplicity; approaches, flexibility; (modification of reservation, place of pick-up of the vehicle different from the place of return), competence and responsiveness; counselors. No surprise on the price or the vehicle. Everything was as advertised.
The response time following a my 1st message was of a few days. This may seem a bit long, however, my request was not urgent and my advisor was always helpful. very responsive.
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(Translated by Google) No unpleasant surprises, everything was as expected. the command
(Translated by Google) No unpleasant surprises, everything was as expected. the command
(Translated by Google) Very satisfied with the price of the car rental
(Translated by Google) Precise answer to questions. It's only a shame not to know the make of car before going to pick it up.
(Translated by Google) Congratulations for the regular contacts by email, the particularly low prices, the quality. of the negotiated rental contract; with the lessor and especially the respect by the latter of the terms of the negotiated contract; beforehand. In summary, there are no surprises and all at once. an all-in-one price done right.
(Translated by Google) Clear explanations of insurance coverage. I took my vehicle to Vancouver. The insurance coverage was written in French only and the agent couldn't read it. I had to explain it to him with difficulty and one of his colleagues finally understood. When handing over my vehicle (Dodge caravan) to Calgary airport, there was a small chip in the bottom of the windshield (facing the front passenger) that I didn't get. [...]
(Translated by Google) SIMPLICITY IN READING SERVICES AND ACTUAL PRICES. EFFICIENT AND FAST VEHICLE TAKE-BACK AT MONTRÉAL ROPORT. SLOW RECOVERY OF VEHICLE AT TORONTO ROPORT.
(Translated by Google) Reactivity following my consultation (we were looking for a vehicle with no abandonment fees, which Authentik Canada did perfectly). The quote and quick response clear and precise.
The vehicle provided by Discount did not correspond to the vehicle. Authentik Canada's specification: we got a Chevrolet sedan (with a trunk a bit too small for all our luggage) instead of a Ford 4x4 Escape. I think that the problem came from Discount which did not give more explanations. But anyway the vehicle was comfortable despite luggage that had to be piled up on the seats.
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(Translated by Google) We liked reactivity when we met a problem to collect our vehicle from the supplier.
It would be necessary to check the availability in the car of the antennas of the vehicle supplier to which we are sent in order to avoid several hours of waiting.
(Translated by Google) I have only met no problem, the car was ready, we got an upgrade and presto 4000 kilometres. The return of the vehicle was only a formality with charming professionals.
On the other hand, there was a loss of the smile at; taking the vehicle after my refusal of additional insurance. The people in charge who spend their time Discussing their problem in front of you is not really serious, especially since the agency was empty. Contrast of people between taking the vehicle, not pro at all, and the return, really excellent.
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(Translated by Google) As promised. Quality service and relationship.
(Translated by Google) Excellent rental price and quality. of the car. When taking possession of the car, we had to wait about 1 1/2 hours. for lack of staff, according to the staff itself.
(Translated by Google) Speed and clarity answers to the questions I was asking myself. The only negative point concerns the lessor more so you have nothing to do with it.
(Translated by Google) I am very satisfied with the direct contact with the adviser, the cordial and fast email exchange.
On the other hand, the service of the Discount rental company is very questionable, their mode of management and management is to be reviewed. The car we had reserved for 9am was only given to us at 11am. So we had to wait all this time.
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(Translated by Google) Very good welcome and service. Customers should be advised that we only have service in English and clearly indicate that for a car rented with Authentik, we had to go to the counter: "Notice"
(Translated by Google) Thanks for the speed. reactivity from our travel consultant was much appreciated !!
A flow has been made on my bank account, I would have liked find out why before it is done.