Car rental
We were assigned a Kia Sportage.
Unsatisfactory
(Translated by Google) Booked a full-size car 4 months in advance, after waiting 2.5 hours at the counter, received a subcompact car.
No rental experience via Authentik
(Translated by Google) I reserved an Elite Premium Q5 SUV, I ended up with a Mazda. Considering the exorbitant price I paid, almost 5400 euros for 27 days, I find this outrageous and dishonest. Beware before making any commitment.
Very well!
(Translated by Google) Thanks to Authentik Canada for their follow-up and their advantageous pricing. We received an upgrade from Avis and were able to fully and serenely enjoy our stay.
The reservation was perfect and easy.
(Translated by Google) The rental was well handled by Authentik and Dollar was also [involved/good/there - context needed for "egsalement"].
An absurd vehicle pick-up procedure, 1 hour 30 minutes queue.
(Translated by Google) Very poorly organized advice and budget at the Montreal airport. Unsuitable and overly long procedure...Luckily I was on vacation without a professional appointment.
Key collection was easy. Correct car but a little expensive for the power and driving comfort.
Nothing to complain about!
Excellent service
(Translated by Google) We rented a car in Canada for 5 people and crossed the border.
Modern, clean vehicle and quick key collection at the airport.
Very good customer service before the trip that provided all the necessary information.
Upon return, it was a shame that we were not informed that the key return is in the airport parking corridor and not at the counter. We spent half an hour queuing at the agency for nothing.
We are very satisfied with this rental.
[...]
effective
(Translated by Google) We were reserved an electric car which wasn't planned and which we didn't want given the kilometers to drive in the middle of the forest. The agency managed to quickly find another vehicle. Be aware there's no GPS in the vehicle, it's a paid option, and since some areas have no network, you need to plan ahead.
All very well, except for the waiting time.
(Translated by Google) The car was new and bigger than the model stipulated in the booking, which was appreciated. Only downside, the 2-hour waiting time at the airport before a vehicle was available.
Car rental in Montreal
(Translated by Google) Quick car retrieval, efficient and friendly staff
Impeccable service
Very satisfied
(Translated by Google) Very good experience, from beginning to end.
No problem, the rental went smoothly.
Effective
nice car.
(Translated by Google) ...but the trunk is a little small for 5.
Car
Compliant and efficient
(Translated by Google) I rented a car through Authentik at the AVIS agency at Montreal airport. The car was a new Toyota Camry, largely consistent with the expected category. No problems at departure or return. No hidden fees. Just one small issue regarding the additional options presented on the website as possible: it is not possible to add an additional driver under 25 via AVIS at the counter, even by paying an extra charge.
[...]
Well-oiled machine
(Translated by Google) We picked up the car at the Place d'armes agency in a few minutes and returned it to Montreal airport in a few minutes as well: perfect.
We had reserved a Ford Edge type SUV and we got a Nissan Rogue SUV which had 90,000 km on the clock, the tires were rather worn and the brakes a bit borderline on some long descents in Charlevoix, as well as the warning light on for the oil change, very/too soft shock absorbers (the car drifted a bit from the rear, caution on the many road defects).
A newer car would have been perfect but we didn't have any problems during the trip.
[...]
Very good value for money
(Translated by Google) Great experience with Authentic Canada in partnership with Avis.
No problems with the car throughout my 7-day rental. Vehicle as requested.
Small downside, waiting time too long at Vancouver airport to pick up the vehicle.
Perfect!
(Translated by Google) We had reserved a minivan and were pleasantly surprised to receive a 7-seater SUV instead. Perfect for our trip with 5 people and luggage. Spacious and comfortable car. The agency staff were very helpful and efficient. Everything was perfect with no unpleasant surprises.
Nothing to say: everything was correct!
(Translated by Google) Car ready on our arrival, consistent with the order (different model but compliant with the size).
Vehicle clean, comfortable with a large trunk for suitcases.
Return very easy.
No problem!
Vancouver car
(Translated by Google) We rented a car for 15 days via Authentik Canada to visit Vancouver and its surroundings. The rental went very well with Avis, we had full insurance and didn't have any extra charges upon arrival at the airport. The compact vehicle was clean and had low mileage.
Notice
(Translated by Google) No problem with the Avis rental company, the vehicle was ready.
Easy booking, good price and ease at the Avis counter
Efficiency, good reception, good feedback
(Translated by Google) What more can be said?
Great location
(Translated by Google) We rented a Kia Sportage for our 3-week stay in Gaspésie and everything was perfect with our vehicle. Thank you very much to the agency, if we return, we will use your services again!
Very well
(Translated by Google) Slight scare at the counter when he told us that he'd been trying to reach us for four days because he no longer had a minivan, but that he finally managed to sort it out.
New car, very spacious and comfortable.
Very good service and impeccable vehicle
Decent car but a bit small for the trunk/boot.
(Translated by Google) The renter didn't make much of an effort to make themselves understood in English.
Excellent service
(Translated by Google) Authentik Canada provided us with excellent service. Smooth, courteous, and prompt communication. Thank you!