Car rental
good experience
No surprises
(Translated by Google) Very useful to go through Authentik. First, the rental contract is very clear, everything is explained and summarized. Then, the price is attractive, better than on other sites, and finally, regular support from Authentik staff: email reminders, payment of a deposit then the balance, and sending a very comprehensive guide to the region crossed.
AVIS car rental Desjardins complex
(Translated by Google) A big thank you to Marika who answered all my questions. No problem receiving the car, presenting the voucher, we chose to take the additional insurance on site (be careful, some car brands are excluded with CB Premier insurance, read your credit card document carefully) and the return was no problem. Happy to have chosen AUTHENTIK CANADA.
Recent and comfortable car. Easy pick-up, drop-off and paperwork.
Rental without problem/issue
(Translated by Google) Rental without any particular problem. Reasonable wait (about 15 minutes) for check-in on a Sunday morning in downtown Vancouver... Only downside: the emailed copy of the contract and the car's defects never reached me. Quick return as well.
Regarding the rental request, I had to change the dates. This was easily done by requesting a new reservation and then canceling the previous one on the advice of Authentik Canada. However, I had planned to pick up the car downtown and return it to the airport. This was possible (for 25 CAD) for the initial rental but not for the second. I didn't understand why (change in the rental company's conditions?).
And thank you to Authentik Canada for the answers to my various questions by phone: available and relevant.
[...]
Very satisfied
(Translated by Google) Easy pick-up, the car was clean and a recent model. Comfortable and safe. Drop-off just as easy at the airport. :)
Fast handling
Minivan rental for two weeks
(Translated by Google) The rental went very well, the vehicle was in perfect condition and we had a lot of fun driving it. The reception staff at the counter were somewhat nonchalant, but the wait wasn't too long.
No surprises, everything is OK!
(Translated by Google) Very satisfied with the booking on the website. The welcome at the agency was most pleasant, answers to the questions one might ask. No pressure to offer any options. Vehicle corresponding to our request, very clean inside and out. Return of the vehicle at another agency, without problem. The total rental amount was indeed the same as advertised. We highly recommend. We highly recommend.
[...]
Price, speed, service.
(Translated by Google) Very good service.
My rental car wasn't ready!
(Translated by Google) Upon arriving at the Alamo agency in Montreal, my reserved SUV was not there and would not be there for another 2 hours due to vehicle problems, according to the reception agents! I had to accept a vehicle in a lower category. Not great, this lack of foresight from Alamo rentals...
Impeccable location
(Translated by Google) The tour went very well, I recommend it!
Dollar
(Translated by Google) Very good experience with Dollar. From pick-up to drop-off at the airport. Small downside on the cleanliness of the vehicle at pick-up (very very average).
Canadian trip
Car
(Translated by Google) Quebec City's airport is perfect, moreover, it is impeccable, access, welcome, ease...
Perfect
(Translated by Google) Very satisfied with the welcome, the services and the vehicle.
SUV rental
(Translated by Google) Simple and fast booking. Clear information and responsive customer service. Authentik clearly states that the rental company may offer additional services but that these are not included in the initial price.
Pay close attention to the chosen category as rental companies don't always have the model in stock. I wanted a Rav 4 or equivalent and ended up with a Venue which is a small SUV.
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A can
(Translated by Google) A Dodge Durango for five people with suitcases for two weeks... Let's just say it was all a bit tight for long journeys.
Western Canada
(Translated by Google) Perfect experience. Friendly staff. Vehicle different from the one booked (Jeep Compass instead of Toyota RAV4) but clean and in good condition.
Perfect!
(Translated by Google) We picked up our car at the Calgary airport and dropped it off at the Vancouver airport. Fast and efficient team, new car. Good value for money.
Insurance to be paid separately
(Translated by Google) Just a shame not to have been informed that the insurance would be extra.
Good car
(Translated by Google) Everything was perfect and very easy.
Very good, I recommend!
Quality car, automatic
(Translated by Google) Very well received on the first and last days. We recommend. Quality and economical car.
Perfect
Very well
(Translated by Google) When I had read the reviews from other customers about this agency, I was very scared but in the end, it was a good experience. Very good car and friendly staff.
Great service!
(Translated by Google) Very fast and efficient service, no fuss. We got a better car than expected!
Very pleasantly surprised
(Translated by Google) Thrifty is very negatively rated on Google. We had a very bad memory from another trip renting a car (waiting, unavailable vehicle, very aggressive sales attitude,...). And then, oh surprise, everything was impeccable, pick-up in 10 minutes, upgraded vehicle at no extra cost (just the fuel level was a little different from what was previously indicated on the pre-filled document), return in 10 minutes and refund of the deposit in 48 hours. Bravo!
[...]
Good location
Pleasant welcome
(Translated by Google) Very good experience with an almost new vehicle in very good condition.
