Car rental
Car rental
(Translated by Google) All-inclusive, no surprises, and almost new vehicle.
Everything went smoothly!
(Translated by Google) The vehicle, its pickup, its return to a location different from the pickup, everything was smooth. The only downside was that the car smelled very strongly of tobacco and this smell did not disappear during the 13-day stay; it had a few dirty spots in the storage compartments and cup holders, but nothing serious. We will rent from you again!
Excellent performance.
(Translated by Google) Easy pickup and return, with clear advice from the agency.
New vehicle, and adapted to our needs.
Perfect!
(Translated by Google) Correct choice, vehicle in perfect condition, pleasant staff, everything was perfect!!
Without worry.
(Translated by Google) Despite a slight delay in picking up the car, everything went very well. Impeccable service from Authentik Canada!
Perfect
(Translated by Google) Very good experience on the site and a warm welcome at Avis Hotel 10 Montreal.
Hassle-free booking
(Translated by Google) The vehicle pickup went very well!
Very satisfied.
(Translated by Google) Excellent value for money. I was a little surprised to see that the car I was assigned (Nissan Kicks) matched the requested format (Chevrolet Malibu), it seemed smaller to me... but the car was ready, almost new and suited my needs; the service was quick and smooth, both on departure and arrival, and when I had a question during the stay, I got the answer quickly and easily. I recommend it.
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Smooth car rental.
(Translated by Google) I was very satisfied with renting my car with Authentik Canada. The service was courteous, high-quality, and simple.
Be careful, Avis wanted to add additional driver fees of 13 CAD per day even though this option was part of my rental agreement. We had to discuss it.
The car from the Avis provider was not the one I had ordered (Hyundai Tucson instead of a Ford Escape), but it suited me perfectly after a little adaptation to get used to it.
The vehicle was clean with a full tank of gas.
The vehicle return procedure at the airport was very simple and quick.
I would not hesitate to rent with Authentik Canada again.
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Satisfactory
(Translated by Google) Good value for money! Warm welcome. Pleasant and efficient staff.
Satisfied
(Translated by Google) Very good service.
Quality service and reassuring support.
(Translated by Google) We were very satisfied with the service provided. The team was always very responsive, professional, and the rates were particularly attractive.
Regarding the rental car, we simply regret not having taken the full tank option in advance. We had hesitated at first, but when it came time to return the vehicle, we were pressed for time and couldn't refuel before the airport. The fuel was therefore charged to us at double, or even triple, the usual price.
This is obviously not the fault of the provider, but we strongly advise future travelers to take this option to be more relaxed and avoid this type of surprise.
In any case, our trip went perfectly and we will gladly use their services again for a future stay.
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Location YOW
(Translated by Google) Everything perfect! Thanks to John for his patience and support. Car always top-notch.
Impeccable location, perfect service.
(Translated by Google) Very quick pick-up, impeccable car, quick return. Nothing to say.
Impeccable
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Good performance.
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Car rental
(Translated by Google) Perfect service and the whole process according to the agreement.
Very good.
(Translated by Google) My car rental on Authentic went very well, the site is easy to use and there's a good selection! I dealt with Marika for some questions, she is very responsive and friendly.
Everything was perfect.
Nothing.
(Translated by Google) Convenient because it's in the same building as the hotel, quick and efficient pickup and return.
What else is there to say but thank you?
(Translated by Google) For the second time this year, I was able to benefit from your services and appreciate our exchanges.
The car corresponded perfectly to our needs, and the renter was particularly kind and attentive.
Thank you, Véronique.
Very good agency.
(Translated by Google) Everything went very well, from the welcome to the return of the car. I recommend it! Excellent value for money.
Perfect.
(Translated by Google) No unpleasant surprises upon arrival! On the contrary, we were even upgraded. Excellent staff! No extra charges, insurance offered but not at all pushy after we declined.
Fast and efficient rental.
(Translated by Google) Quick pickup with little wait and very fast return; vehicle matching the requested size; very clean; excellent value for money.
AVIS rental company totally incompetent
(Translated by Google) We had reserved a Chrysler Pacifica for our stay from February 15th to 28th, with a scheduled pickup at 5:00 PM at AVIS.
Upon our arrival at the AVIS branch at Montreal-Trudeau Airport, we went to the counter to pick up the vehicle. We were then told that it was "being prepared."
After an hour of waiting, we returned to the counter: we were then informed that the vehicle had ultimately not yet been returned, but that it should not be long. Talking with other customers present, we realized that they were encountering the exact same situation.
An hour later, another visit to the counter: we were finally told that the car was not available, and we were offered a small city car as a replacement, completely unsuitable since we are five adults with substantial luggage.
Faced with this situation, the tone rises, and other customers, also affected, express their dissatisfaction. The counter manager even ends up putting on his jacket... and leaving.
It finally took the intervention of another manager for a solution to be found.
We had chosen AVIS because the brand enjoys a good reputation in France, but this experience in Quebec was particularly disappointing and leaves an impression to avoid.
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Perfect.
(Translated by Google) Very good experience. Simple. Practical. Efficient. An experience to be repeated.
Car rental
(Translated by Google) Very happy with the car we rented, the comfort, the options.
Regarding the pick-up, it was done at the airport, a shuttle takes us to the rental location, convenient.
Arriving at Avis, we are told to expect between 45 minutes to 1 hour wait to get our vehicle, even though everything was booked and paid for a long time ago. The wait was very long with the fatigue of our flight...
The staff was nice but nothing more. There was a computer problem when we finalized our file, which meant that we had to wait even longer to get our vehicle (independent of the staff)
My assessment is mixed for Avis, but I still recommend it because the process is easy.
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Stay in February
(Translated by Google) Aside from a roughly 1-hour wait to pick up the reserved vehicle, everything went very well!
Moreover, this wait was compensated for by a commercial gesture, thank you.
Very good car.
(Translated by Google) Excellent car, enjoyable to drive.
Perfect
(Translated by Google) Great to be able to take the car downtown! Quebecers are very smart drivers ;-)