Car rental
Vehicle delivered exceeding expectations
(Translated by Google) However, even though I refused all additional protections except for a full tank of gas upon return, an additional insurance was charged to me, and I only became aware of it upon return because no price or details are displayed when signing the rental agreement. The process is opaque when signing on the screen at the counter. A discount was applied after discussion upon return. [...]
car
(Translated by Google) Car with all amenities, THANK YOU
Overall satisfied
(Translated by Google) I was very well supported by Virginie from Authentic Canada, who answered all my questions. Regarding DOLLAR, the wait at the airport agency can be significant because the counter handles several vehicle brands. Mike took care of us, and despite two vehicle changes before he gave us the keys, everything went well during the pickup. We were supposed to get a Toyota RAV4 and we got a Volkswagen TAOS, which was just as good, or perhaps even better. No issues during the rental, but be careful with road conditions in some places. With freezing and thawing, in some areas it's catastrophic, hence the usefulness of renting an SUV in Quebec.
Upon returning the rental, it's a bit less clear because you simply hand the keys to an agent without a report. I had to contact DOLLAR again to confirm the vehicle return and to know if everything was OK.
If I were to return to Quebec, I would use Authentic Canada again.
[...]
Wonderful vacation in Quebec
(Translated by Google) From Montreal to Mont-Tremblant, Quebec City or Tadoussac, we loved everything. Very beautiful, very flowery cities; activities to do everywhere, especially with children. Very present nature and superb views. Special mentions to Mont Royal Park, the Biodome, the Botanical Garden, the summer luge in Mont-Tremblant, the Museum of Civilization, and the whales and dunes of Tadoussac. Quebecers are generally welcoming and friendly. [...]
Perfect for our car rental
(Translated by Google) We went through Authentik Canada to book our car for our trip to Canada and we are completely satisfied! We had a question during our stay about car rental and received an answer within minutes of our email. A big thank you for their speed and availability!
Good salespeople
(Translated by Google) Pick up Quebec with difficulty, the agency is at the Hilton to specify, return to the Montreal hotel excellent
Beautiful, recent, and spacious car
(Translated by Google) The rental went well overall. Unfortunately, we don't speak English well enough and in Toronto, they added options we didn't want. We didn't understand despite the translators. It's a shame.
Contract honored with a better price
(Translated by Google) Very good experience. I got the car I booked but it's not Authentic's fault. (Car crashed just before pick-up)
Bad service
(Translated by Google) Upon pickup, confusion about the second driver, inability to make changes to the reservation, no manager on site to accommodate us, we left a message on Authetik's voicemail and received no call back.
Perfect
Car rental
(Translated by Google) Everything went well. We were supposed to get a Corolla and we ended up with an Elantra.
Best value for money
(Translated by Google) Exceptional Authentic Canada, super easy and fast online booking, very competitive price, very clear advice on which insurances to take or those not really necessary. Regular follow-up. Truly perfect.
Authentik found a great rate, AVIS Calgary Airport gave a great car!
(Translated by Google) Authentik is simple to deal with, and found a great rate on our rental car at AVIS Calgary Airport. If you become an AVIS Preferred member, picking up the car is easy, and the car given itself was clean, well-maintained and a pleasure to drive. My only recommendation is if Authentik could also provide the confirmation / reservation # from the car rental company itself for reference. Thank you AVIS and Authentik for making our car rental experience a great one! [...]
Very good
Perfect road trip and unforgettable stay in Quebec City
Perfect
(Translated by Google) Very pleasant person at the reception who offered me, free of charge, a new SUV instead of the standard car planned.
No additional charges compared to my online reservation.
Agency offering: unlimited km + civil liability at $1,000,000 + $0 deductible + 2nd driver included + airport/branch/registration fees included + assistance...
It's for sure, when I come back, I'll go through Authentik Canada!
[...]
Car adapted to our needs
(Translated by Google) Vehicle ????? to our expectations. The premises are easy to access. We did not have to wait to pick up the vehicle. Same for returning it. We would have liked to pick up the vehicle a little earlier (10 am-10:30 am) instead of 12 pm to enjoy the city of Quebec.
Car rental with Authentik Canada
(Translated by Google) We were able to rent a car via Authentik Canada. Everything went well, we were even able to change the rental dates because our flight had been rescheduled.
Very good intermediary for car rental
Everything was #1, from booking to returning the car.
Perfect
(Translated by Google) Met our expectations. No additional cost when picking up the vehicle. Special mention for the agent upon return at Montreal airport.
SUV rental for about ten days
(Translated by Google) Excellent experience with Authentik Canada. The car rental was seamless. I highly recommend.
Uneventful rental
(Translated by Google) Very good experience. Quick and easy pick-up at Toronto airport. Vehicle in good condition and perfectly met our expectations. Very fast drop-off at Montreal airport. If I only gave four stars instead of five, it's because of the absence of a "cruise control" function on the rented vehicle.
Simple and fast vehicle retrieval
Nothing to complain about
(Translated by Google) We had requested a car rental quote through Authentik Canada for a Toyota RAV 4 type SUV.
We received a very attractive price from Dollar.
At the Dollar counter on site, at Calgary airport, we accepted one of the paid options that had been offered to us, in this case the waiver of the 200 EUR deductible for material damages, in case of an at-fault accident.
We also had to pay an additional 200 CAD because the car would be returned in Vancouver while we had picked it up in Calgary (these "one-way fees" had been clearly indicated from the start by Authentik).
The car, with which we drove more than 4,000 km, was a Nissan Rogue 4x4 SUV with approximately 50,000 km on the odometer. Good car.
The trip went smoothly, we never had to call the emergency number that had been given to us, just in case.
I unreservedly recommend Authentik Canada and Dollar Rent a Car.
[...]
Compliant
(Translated by Google) The welcome upon arrival wasn't very friendly but great on return. A new vehicle offered with 0 km. Rental without any hitch.
A very good support for the car rental request
Flawless
(Translated by Google) It's not always easy to trust a rental agency, but this time I can say that everything went very well. Pleasant and competent staff. Everything went very smoothly from pick-up to return of the vehicle.
Very good
Very satisfied
(Translated by Google) Very good service at the airport. Simple, fast and efficient.