Car rental

Correct agency

(Translated by Google) Nickel

Perfect family experience

(Translated by Google) Road trip organized by my wife. Perfect itinerary and fantastic discoveries.

All perfect :)

I recommend

Satisfied with the car rental service with AVIS

(Translated by Google) Everything went well, I was able to benefit from a nearly new vehicle and the person at the reception was very helpful - good quality of information

All fine

(Translated by Google) Everything has worked really well. We even forgot a backpack in the car when we gave it back and everybody was really helpful to get it back to us.

very good good vehicle

(Translated by Google) We rented our vehicle from Avis with Authentik Canada, we got the type of vehicle reserved and it was ready upon our arrival. The formalities were done quickly, however, be careful with Avis who charges for the 2nd driver even though it was included with Authentik Canada (I got a refund from Avis upon request from Authentik Canada, thank you for your responsiveness). The vehicle was perfect, we traveled 3000km without any problems. I recommend Authentik Canada for this service and I will rent through their site next time. [...]

Too short

(Translated by Google) Great trip with the help of Malika, with whom we exchanged for car rental in Montreal, very fast pick-up. Without hesitation, I recommend Authentik Canada to my loved ones for their next vacation in Quebec.

Road trip in Gaspésie

(Translated by Google) We chose Authentik Canada for our car rental and we were extremely satisfied with the service. Everything is clear, well explained. There are no bad surprises. We recommend.

Perfect, no worries

Delays at the airport

Car rental

(Translated by Google) We rented a car and everything went very well, we had a very good exchange and when we had a small problem changing the driver's name, it was done quickly. If we go to Canada again, we will use you again.

VERY GOOD

Car rental

(Translated by Google) Super.
Very fast service and car return was great.

Very good low-consumption car

A hassle-free rental at the best price

(Translated by Google) The car rental service with authentik is well-sized, with unlimited kilometers, a second driver, and good services. Moreover, with this package, it's at the best price.

Car rental in Quebec City

(Translated by Google) Spacious and pleasant car. Very friendly and attentive contact person. Giving informed and useful advice for driving an automatic car. I recommend Avis for car rental.

Excellent service!

(Translated by Google) No problem, very efficient service!

No worries

Economical car rental with Avis

(Translated by Google) It was very advantageous to go through Authentik for car rental rather than directly with Avis.

Almost new car

(Translated by Google) We had a positive rental experience. The car was almost new, just very low, which is not ideal in Quebec in bad weather because the roads are not in good condition and there is a high risk of aquaplaning with rain.

Average service

(Translated by Google) We had to call an Authentik advisor twice, picking up the car in Calgary and returning it in Vancouver. Charges that should not have been billed to us were on the invoice. Despite our attempts to explain, they were completely closed off. We were finally proven right, the fees will be refunded to us.

Very satisfied with the rental

(Translated by Google) Trip went well. Car as requested.

Disappointed with Avis, not Authentik

(Translated by Google) Hello,

My experience with Authentik was very good, but I am really disappointed with the car rental company Avis. Indeed, when picking up the vehicle, I was given the keys and had to do the vehicle inspection myself without being accompanied by a staff member. The result: a vehicle scratched everywhere and a tire with a bulge ready to explode within the first few kilometers (How can you endanger the lives of customers when you claim to be a professional car rental company?). I therefore decided to return the keys and request another vehicle. The agency gave me another vehicle in seemingly better condition, but after leaving the airport with the vehicle, the dashboard indicated a loss of pressure in the right rear tire!
I therefore went to the garage and the diagnosis was quickly established: 2 nails embedded in the tire and 2 missing valve caps!!! This cost me $66 CAD for a vehicle supposedly in good condition from the moment of pickup.
If you're interested, I can send you the photos.
In short, I am terribly disappointed with the lack of professionalism of the rental company Avis (and I'm not even talking about returning the vehicle where we are asked to drop it off without an inspection). [...]

Very nice trip

Thank you Authentik Canada for my car rental with AVIS

(Translated by Google) I am French and I booked a large SUV through Authentik for a 25-day trip in Ontario and Quebec. Nothing to complain about with the Hyundai Palisade vehicle and no problems with it during our stay. However, AVIS cultivates ambiguity on its invoices; the content of each line is totally incomprehensible, the amounts shown between pickup, return, and final invoice are different, and the employee present at return was unable to provide any explanation for the extra cost charged, even though I had not accepted any extras. As for pickup, no employee is provided to show you the vehicle. I had to insist a lot for the parking attendant to agree to come for 2 minutes to answer a few questions about various settings, GPS use, phone connection, fuel to use... I contacted Authentik upon my return to dispute the extra cost and in less than 48 hours AVIS made a transfer to my account without any explanation email. So a big thank you to Authentik, but I was disappointed by AVIS's lack of transparency. [...]

Very accessible

very beautiful trip

Excellent Dollar agency at Toronto airport and Quebec City center

(Translated by Google) Everything went very well when we picked up our vehicle at Dollar at Toronto airport, a very pleasant person who explained the procedures to us very well. Not too long to wait. And when we returned the car, everything went well too, very friendly person. I recommend these two agencies. And above all, a big thank you to Véronique Blanchette, our Authentik Canada advisor, who supported us very well with our vehicle rental. I highly recommend Authentik Canada and also the Dollar agency. [...]

Traveling with Authentik

(Translated by Google) Excellent company for car rental. It was impossible for me to book a one-way trip with rental companies. Fast, efficient, and simple pretty much sums up my experience. Regarding Avis Calgary, I am not satisfied. Thank you!