Car rental
the coach we needed
easy and efficient collection and return of the vehicle. recent and comfortable vehicle.
(Translated by Google) we benefited from of a recent vehicle, pleasant and comfortable to travel to; across Quebec.
Ready for a Jeep Cherokee. ... Wow! what happiness.....
serious agency
(Translated by Google) Very warm welcome and advice, well located. , close to the hotel
11 Day Car Rental Quebec City
(Translated by Google) When we arrived at the rental company, our car was not available due to a busy weekend. The person has been very friendly and helpful and found quickly another car by upgrading us (we had a 4 X 4 instead of a compact).
Excellent performance
(Translated by Google) But pay attention to; the invoice, not very clear in relation to the the command.
We took the car to; Halifax, where staff only spoke english. therefore fuzzy understanding
Good experience
(Translated by Google) Very good car rental experience. Superb car with all the nice options. Good quality ratio. price. I highly recommend. Just change or update. update the GPS because it is often not reliable or does not find the destination
Vehicle = Very satisfied :-)) - GPS = Attention! Curious practices...
(Translated by Google) Reception, vehicle, price and service provided: Nothing to worry about. say I am very satisfied with Discount.
Concerning the GPS: NO CUSTOMER INFORMATION BEFORE SIGNATURE OF THE CONTRACT and NO ASSURANCE OF THE SERVICE PROVIDED (no individual information sheet on the current update status of the portable GPS provided). I persist in not understand why i paid 16 days rental for a portable GPS provided without date of the last update; day carried out on the internal navigation charts while the rented vehicle (practically new with less than 20,400km) had a more efficient one and above all less restrictive to drive. use!
Explanations! : At the Discount counter, they didn't explain to me. that to ensure the satisfaction of their Customers, Discount, not knowing the state of operation and updating of the vehicle GPS (if it is equipped with it), systematically rents a GPS portable (for $9.90 / day) to the Customer who requests it when ordering online or at the counter. If you do not rent a GPS, Discount assigns priority to a vehicle without GPS if available... So the Customer's response conditions the vehicle... After two days of travel and having mastered the the controls of my Dodge Grand Caravan, I discovered that this one was equipped with of an original GPS. I immediately called Discount to ask for explanations and there.... Surprise, I was given the explanation mentioned above and they offered to bring the GPS back, in order to be reimbursed for the days not used. Great !!! Impossible to do because in two days, in this great country, I was already to more than 800 km from the agency! I, of course, asked a refund by email with all the arguments of the Customer feeling a bit simmered; and it took all the help and insistence of Authentik Canada (many thanks to them!) for us to consent to our consent. answer me (after 5 days...) with a categorical refusal with the added bonus of an accusation of a crime of l`se majesty; for having dared to speak of dishonest practices.... Éilluminating!
[...]
Speed support
Wonderful Jeep 4*4 with two GPS
(Translated by Google) GPS offered by Authentic was only used. nothing Complicated to to take away and to send back Unnecessary cost Would prefer a real Canada tourist guide as a gift
satisfactory car rental
(Translated by Google) We have been well recommended on site because we took a car from the range above because it was more suitable for the road trip. Efficiency additional insurance because we had to go to a garage following a puncture and we are already there. refunded of the advance made.
bad start!!!
(Translated by Google) While very few customers were at the counter at the start, the pick-up was smooth. extremely long and updating vehicle layout even more; other customers who arrived before us did not miss it; to show their anger in the face of these excessive waiting times due to vehicles not being ready, when they had clearly specified on time which they wanted to be able to use their vehicle.
RAS for the rest of the trip and on the way back.
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FAST SIMPLE EFFECTIVE CHEAP
(Translated by Google) Fast and efficient booking with no bad surprises. The lessor has been very responsive by offering a discount after waiting an hour for the vehicle.
car upgrade
too much waiting
Vehicle barely cleaned , and we had to drain during our stay?
Hello, the stay went well. Magnificent landscape and above all very very welcoming people.
(Translated by Google) I just wish I had more explanation. taking the vehicle rue René L&eve;que to; the hotel traveller.
Goodbye
Ease to pick up and drop off the vehicle. No problem at all. report
(Translated by Google) Taking the car to; Toronto was made without problem with the withdrawal slip received by email and the deposit at Quebec only lasted; only 5 minutes. In short, faultless.
The vehicle, automatic Golf only posed. the slightest problem.
I am completely satisfied with this rental.
Rapidity and simplicity
(Translated by Google) The support at; the airport by a Discount Québec vehicle and the completion of the formalities for picking up the vehicle (the agency is a few minutes from the airport) took place. went very well. Initially, a vehicle other than the one requested was proposed by the agency.
After discussion, the desired vehicle (larger) could however be accepted. The return of the vehicle took place very quickly and without problems.
[...]
Trouble-free and comfortable car
(Translated by Google) Handling the car at the scheduled time. The car was very good and comfortable with a large trunk for our 2 suitcases.
A good experience
(Translated by Google) Vehicle in good condition and quality. It's a pity that the supplements are billed so expensive: gps rental, assistance and second driver.
Car rental
Vehicle upgrade
Serious and adaptable Authentik Canada service
(Translated by Google) I am very satisfied with the services of Authentik Canada.
They knew how to adapt to my request, and that very quickly. Thank you
Very satisfying experience.
(Translated by Google) Serious and competent staff. Comfortable, spacious vehicle.
car okay. But a little complicated to to find. and interlocutor unavailable
Excellent
(Translated by Google) Shuttle between the airport and the rental location very practical and fast.
Perfect welcome.
Rented vehicle excellent beyond of our expectations
very good
(Translated by Google) Very good experience with the landlord who picked us up at our accommodation.
quick steps (when picking up and returning from the vehicle)
no worries in 3000km traveled
Perfect but on the way back to take the plane a not friendly welcome
Nice surprise
(Translated by Google) Good surprise to; the reception of the car -> a golf 5
Everything went perfectly well, and the cheapest drop off fees of any car rental site!!!