Car rental
Good performance
(Translated by Google) 1/2 hour wait for this October rental, we were directed to the wrong counter.
Good rental service, economical car and in good condition.
Well organized departure and return procedures.
Efficient and professional staff.
An excellent service by Authentik.
(Translated by Google) I needed a car and I was well advised by email with quick and precise answers to my questions. However, to pick up my car at Avis, the wait was more than 45 minutes…
Très efficace
Excellent welcome, magnificent car
(Translated by Google) Upon our arrival at the agency, we were very well received, the formalities were very quick, and we were reminded of the specifics of the North American driving laws. The vehicle was luxurious, almost new, impeccably clean, well beyond our expectations. Upon our return, the same kindness and relationship based on trust remained: it's really appreciated!
Good experience
(Translated by Google) Due to an error on my part during the reservation, Thrifty was able to find a solution to provide me with a vehicle 2 hours earlier for an extra charge. However, having noticed my mistake 2 days before the rental, I contacted Authentik Canada several times to try to find a solution but never received a response from the manager who never called me back despite my many follow-ups with the telephone reception. This is unfortunate, an additional 169 CAD... [...]
Very satisfied!
(Translated by Google) Very satisfied with this rental, no surprises on price and conditions. To be done again.
Experience to be repeated
(Translated by Google) Vehicle ok and quick return, to be renewed!
Location OK but difficulties in getting the desired car.
(Translated by Google) I had reserved a compact car (Kia Rio) from downtown Montreal, but at pickup, only a RAM 1500 pick-up was available, apart from electric vehicles. This vehicle, considered a type of truck, is very tall and long, and it didn't even have a step to climb into the front part! Furthermore, it was quite dirty. We were forced to take this vehicle, and we found that it consumed up to 20 liters/100km! After a trip to northern Quebec, I requested a vehicle change at the Quebec agency to go to Toronto. After much insistence, I managed to obtain a new Chrysler vehicle of the Renault Espace type: still large, but much better than the pick-up. Certainly, I received vehicles in an upgraded class, but economically, it's not really a gift. However, I thank the Thrifty reception staff for their courtesy. [...]
Very satisfied with our car rental
Very well received,
(Translated by Google) Extra and friendly welcome, different car but better;
Fast service, no waiting and same on return, really nothing to complain about with NATIONAL
Very easy access to TRUDEAU airport.
I highly recommend using their service!
Great performance
(Translated by Google) We rented our car for a road trip, we went through Autentik Canada who found us the ideal car via the agency THRIFTY.
We had a super comfortable car, the 1st tank of gas was offered, the pick-up and return of the car was very simple and quite fast!
I recommend!
Quality car
(Translated by Google) The experience with Thrifty was good. The car was clean, of good quality and met our expectations. The contact at departure as well as arrival was good. Nothing to complain about.
Perfect
(Translated by Google) Car rental without unpleasant surprises. Perfect service.
Always so good
(Translated by Google) Nothing to complain about. This is the several times we have rented a car through Authentik and everything goes smoothly.
Very satisfied with the car rental
(Translated by Google) The Thrifty representative at the Palais des Congrès de Montréal (Saif) was very welcoming and efficient, he even upgraded us to an SUV with GPS, which was appreciated. Upon returning to the Montreal airport, we left the car in a queue and it was taken care of without us needing to stay.
Satisfied
(Translated by Google) Except for the wait at the car rental desk, everything went very well, recent car, very clean, no problem.
Very good location
(Translated by Google) Quick pick-up in Montreal at the Hotel10 branch.
Surprised there was no vehicle check upon departure, as there was upon arrival.
Especially since I noticed an impact at my first stop (I hadn't seen it in the dark parking lot).
No problems with the vehicle, a recent Chevrolet Malibu in very good condition.
Back in France, I saw a charge of about 30 dollars go through, but I wasn't surprised since I didn't have time to wash the exterior (very dirty), nor vacuum it (Montreal traffic jams having significantly delayed me).
Overall, we are very satisfied with the service.
[...]
Impeccable service
(Translated by Google) Everything went very well, from the provision of a vehicle, an hour earlier than I had booked(!), to finding a model well suited to my needs, since there was no RAV4 available: I was offered a Nissan Murano, very well equipped, with GPS, steering wheel and heated seats, sunroof... and in excellent condition.
The return of the vehicle was also very easy and without any problems.
[...]
Perfect
(Translated by Google) Nice surprise for the upgrade (from the Nissan Optima to the Kia Sportage)
Everything was very good
(Translated by Google) Very favorable opinion of this company.
Perfect car rental
(Translated by Google) We are very happy with our car rental. Quality car, unbeatable value for money, and simple logistics. We recommend Authentik Canada's services!
Top-notch vehicle!
(Translated by Google) Very satisfied with the welcome from the agency and the rented vehicle. We benefited from a more powerful vehicle than the one reserved. This one perfectly met our expectations.
As usual, everything went well with Authentik Canada.
(Translated by Google) Impeccable value and organization for a car rental. When I return to Quebec, I will use Authentik Canada again, if needed.
Effective
(Translated by Google) The booking was very easy and picking up the vehicle at the agency was quick. The selected vehicle is of very good quality.
Perfect trip 20/20
(Translated by Google) The car rental met our expectations and the contacts were always very friendly.
Rental at Avis
(Translated by Google) Alexia was very attentive throughout the booking process and very responsive to emails and chat. Everything was ready when we arrived at Avis, no waiting on Tuesday morning at 9am at the end of September. The vehicle was very well suited for our road trip for long distances on the highways and smaller roads not necessarily paved. We had a Jeep Grand Cherokee.
Very good service.
(Translated by Google)
nice journey
(Translated by Google) Very good support in Quebec City, very pleasant, competent and welcoming staff. Clean car, which corresponds to the reservation.
Difficulties during the car return, staff not speaking French, lack of precision concerning the location (GPS does not work, we are driving around).
Too much waiting to pick up the vehicle/car.
(Translated by Google) No problem with the rental itself, but a long wait at the counter to pick up the car and no inspection of the vehicle, either at the start (scratches and other damage not noted on the documents) or upon return. Photos taken, hoping not to have any unpleasant surprises.
Without hesitation.
(Translated by Google) Very good welcome. We got the car a little early and it was no problem: it was ready. We didn't get the car we requested: we got a higher range. We are very satisfied. We will return to this agency. We recommend it.