Car rental
Very little explanation, unreachable assistance
(Translated by Google) Vehicle returned without explanation. Lots of time checking for scratches, none explaining how it works. Faulty pneumatic pressure indicators. A flat tire but absolutely impossible to reach the assistance despite a surplus paid. We were very annoyed with this the day before the return and absolutely no help (agency closed at 6:00 p.m., assistance does not answer after 3 calls and 35 minutes of waiting without contacting an agent)... [...]
Very good performance
(Translated by Google) Carefree vehicle rental, we were upgraded and everything went very well;
Trip canada
(Translated by Google) Overall correct vehicle ... 40000km
Efficient rental, very efficient Authentik!
(Translated by Google) Our rental went very well, without incident. The car model suited our needs. Very well informed by Joannie our Authentik advisor, available and responsive to all our questions by e-mail.
Just perfect !
(Translated by Google) First of all, I would like to thank Marie-Chloé from AUTHENTIK for her professionalism and her kindness!
We had rented a car through Authentik in Toronto for 10 days, and left it at the Montreal airport.
Thrifty East staff were very considerate!
I have no downside to make, no bad surprise.
I highly recommend!
[...]
price supplements
(Translated by Google) be careful, the DISCOUNT rental company offers optional additional insurance because in the event of a claim, you must pay a deductible of $500. On the other hand, this rental company recommends returning the car with a full tank, contrary to what Authentik specifies in its information. The car rented was a Chevrolet Equinox.
Very good choice
(Translated by Google) If you have a car rental to do in Canada they have very good prices and with good service. No surprises from one end to the other.
very pleasant
(Translated by Google) We finally had a Chevrolet impala and it was super very comfortable and with a lot of space a little greedy excellent choice????????????
Very satisfied with the service
(Translated by Google) The booking process is simple and the price reasonable. I booked a small car but the car was not available at that time so AVIS gave me a bigger car at the same price.
Simple and easy
(Translated by Google) Very warm welcome to the Avis agency. We received tips for getting around easily in Canada.
Finally satisfied with the upgrade
(Translated by Google) On our arrival, professional, fast and efficient welcome
As the Toyota RAV4 is not equipped with a GPS, the rental company offers 2 solutions:
- Rental of a GPS (24 CAD per day, quite expensive...)
- Upgrade to a Chrysler 300 with integrated GPS for the same price (instead of 42 CAD normally...)
The proposal seems interesting given the comfort and the significantly higher level of the vehicle
Pitfall... The vehicle is quite heavy and bulky, no Stop&Start system, and therefore high fuel consumption...
In total, 2600 km in an almost new vehicle (8000 km) and very comfortable.
And the rental company has rolled a vehicle that is more difficult to rent...
[...]
Easy travel in Alberta thanks to AVIS and Authentik Canada
(Translated by Google) My car rental went smoothly upon my arrival at the Calgary airport. We even had an "upgrade" on the rented car, at no additional cost, to a Chrysler 300, instead of the planned Hyundai Sonata. Much appreciated driving experience, even for an American car.
Change of vehicle
(Translated by Google) We booked a Toyota Highlander, finally got a Dodge Durango Rt, which was really great. Comfortable front and back. Very pleasant to drive. Clean on the surface, but when we folded the rear seats, there were bags of candy pistachio shells ..... Too bad!
good agency
(Translated by Google) The service is positive and the service is correct, less waiting to get a car than other AVIS, BUDGET etc. agencies at peak hours of plane arrivals.
perfect
(Translated by Google) missing a car free upgrade for a SANTA FE (consumption over 21 days of about 7.5l/100 for 4000 km), and for a road trip in Quebec essential many interesting places are without paved road so much more comfortable.
no problem with pick up and return
(don't forget to report any scratches on the pick-up paper (go around the vehicle) the return is easier)
Authentik simple excellent value for money
[...]
Good choice of vehicle
(Translated by Google) Address very badly indicate difficulty in finding the agency
Good
(Translated by Google) We did not encounter any problem: difficult in this case not to be satisfied. However, we don't know how Thrifty reacts when something goes wrong.
Rather satisfied
Excellent performance...
(Translated by Google) Very dynamic and available staff, Andrea was able to answer all our questions and give us the best advice according to our needs. Thanks again for everything !!
Perfect
(Translated by Google) AuthentikCanada has done the maximum for the rental: provision and delivery in two different places, prices. The operation of the Thrifty agency is to be recommended.
In addition we were upgraded... what more could you ask for?
Very well
Ideal for a family or group trip
(Translated by Google) Ease of rental, efficient and warm welcome, vehicle in excellent condition and very comfortable, simple return, in short, nothing to say but great satisfaction
Everything went well.
(Translated by Google) I used Authentik Canada to rent a car for 3 weeks.
The reservation was taken care of quickly and the advisor was reachable by phone.
Pick up and return also went very well. Almost new vehicle with maximum comfort (Chevrolet Impala).
Top
(Translated by Google) Almost new vehicle. Easy administrative aspects
The perfect experience
Vehicle changed
(Translated by Google) We had a problem with the vehicle, and Discount allowed us to change it without worries.
Very well
(Translated by Google) Fluid welcome
Availability of child seats
Smooth feedback too
Perfect
Calm reception agent, available, smiling despite the crowds. Provide 2 people for this job!
Reservation at Discount Montreal
(Translated by Google) The reservation was made on time. It is painful that you are always offered another vehicle, obviously more expensive, making you consider that in the case of the one you have reserved the GPS is not included, whereas it is in the upgraded vehicle . All this is done when you are tired, with the only desire to take a vehicle and leave, so you agree to your detriment of course, and without having understood you pay 320 dollars more. These business practices are... deplorable. Especially since the GPS didn't work really well: it was impossible to enter a hotel address on rue Sainte-Anne in Quebec (one of the main and unmissable streets in the city center), he couldn't find it; unknown also for this GPS the village of Saint Siméon, crossroads of the Quebec-Tadoussac, Quebec-Saguenay, Saguenay-Tadoussac roads and by the ferry to La Rivière aux Loups, nothing important!! In short, a rather bad experience, especially since after returning the car on Thursday August 16 (6 days ago now) and having reported this GPS inconvenience, I was told by an employee that the manager of the company would contact me to discuss it. And since then, nothing. [...]
Impeccable without extra cost or surprise
(Translated by Google) 17 days of rental with authentik Canada, much simpler and more explicit than going through rentalcar, where I never had a rental confirmation (and they charged me cancellation fees on the way). Inventory and departure without the rental company present, taking the additional driver option and filling up with gas (which avoids paying for a full tank on arrival). However, count $30/day if the additional driver is under 25 years old. Strong Kia car in very good condition, 5000km on the odometer and very spacious for luggage. USB system not cd. Automatic gearbox and regulator (slight lack of pep on mountainous roads). Do not take the GPS as an option, prefer to download the maps from Google Maps or another offline app. I recommend authentic Canada. ! [...]