Car rental
SUV
(Translated by Google) Happy with our car rental through authentik Canada, car picked up at Thrifty. Recent car in very good condition, the winter tires were properly fitted as planned which allowed us to do our road trip even on snowy roads.
Very satisfied
(Translated by Google) Recent vehicle matching our reservation. Quick vehicle return.
Terrible location to rent a car in winter without snow tires
(Translated by Google) It was my 3rd time with you: what a disappointment and a hassle that lasted 10 days. Thrifty: This rental company was incredibly incompetent and Walid hung up on me because I expressed my dissatisfaction. Indeed, the car wasn't equipped to go to Tremblant, a mother and her son, with a steering defect and headlights not adjusted for night driving. The second vehicle was supposed to go in for service and on the first day it also got stuck in the snow in the presence of the valet. No apologies from the rental company Thrifty in Montreal. Fortunately, Authentik CANADA was always very professional and responsive to all my calls.
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Vancouver to Calgary Rental February - March 2025
(Translated by Google) Perfect and unsurprising execution
Toyota RAV4 rental
(Translated by Google) Very good welcome, very clear explanations even if it wasn't in French. Very satisfied with this car rental. It was a very recent Toyota RAV4.
Very friendly welcome
(Translated by Google) Having rented in Quebec three times, I'd say this one lives up to expectations.
Thanks, and I hope to see you soon.
Good experience
(Translated by Google) Quick reception of the vehicle
Car almost new and clean
Friendly staff
Satisfied with the service received
(Translated by Google) Everything worked very well, it's the best price I found.
Well
(Translated by Google) I had a Nissan Versa. Good vehicle, but honestly less equipped than the Toyota Corolla I had during my last stay.
Mixed
(Translated by Google) The cruise control wasn't working.
No GPS in the car.
The car was very clean, the staff were friendly.
Satisfied
perfect location
(Translated by Google) The reserved car is indeed the one we were entrusted with. In perfect condition. We would have appreciated some information on how it works.
Very quick return, perhaps a little too quick because we didn't go around the vehicle to check for any problems.
Excellent case follow-up and very easy contact
(Translated by Google) We are very satisfied with our vehicle rental with Authentik Canada. We wanted to change the vehicle after the initial reservation and it was done very easily. Having an easily identifiable contact with a phone and easy access is a big plus, one of our best experiences in this regard. Well done for this excellent service.
Very satisfied
(Translated by Google) A good choice. Impeccable car and great flexibility from Authentik Canada who adjusted the rental period without any problem. Great responsiveness from Coralie, very professional.
Practical car
(Translated by Google) Well equipped, too bad we found empty cans (about 10) under the seats, otherwise the car was spotless. Pick up and return were easy.
I recommend! Responsive and clear agency.
(Translated by Google) Thanks to Koralie who was always responsive to my questions and gave me very clear explanations. Always with kindness. I recommend this agency and I will use them again if I return to this beautiful country that is Canada.
Vehicle rental from February 7th to February 18th, 2025
(Translated by Google) Reception on time, good mechanical condition, clean vehicle, full tank. Upon inspection of the vehicle, there was a scratch on the front right fender that had not been noticed and that we reported (reporting without problem). Return without problem.
car rental
(Translated by Google) Very good experience, very warm welcome in Montreal. Impeccable car which allowed us to have an excellent stay in Quebec.
Chrysler without snow tires a disaster, super dangerous
(Translated by Google) We rented a 7-seater Chrysler online with a snow logo. Once we arrived, they gave us a car with 4 all-season tires even though it was the middle of February. Needless to say, we had nothing but problems with the car. We had to be helped three times to get out and drive very dangerously to get back to the airport in the middle of a storm. Moreover, it used a lot of gas, even though I could only drive slowly. No one warned us that they hadn't put on and didn't have snow tires available. I called to change them, impossible, they didn't have any. I should specify that our stay was in Gatineau. I also had a problem with a snowplow that slightly hit the car, photo and video evidence available, I'm still waiting for the problem to be resolved.
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Perfect
(Translated by Google) Everything went as planned.
Perfect experience
(Translated by Google) We had already taken Authentik USA! And since we were satisfied, we took Authentik Canada! Customer service was excellent during the stay! Top-notch car for a small price! I will do it again! As I have already done!
Nothing to report
(Translated by Google) Quick vehicle pickup in Quebec City and easy underground return in Montreal. Nothing to complain about.
Car rental
Good experience
(Translated by Google) First experience with Authentik Canada and I am satisfied. Used to Quebec, I always shop around a lot to look for the most complete offer, insurance level and other various options, for a correct price. To my great surprise, no waiting at the airport and a vehicle in perfect condition, almost new. Authentik Canada will now be one of my favorites in the search for a vehicle for Quebec.
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Very good follow-up on my car rental
(Translated by Google) Very satisfied with my car rental: booking and follow-up.
My [flight/train/etc.] was delayed and authentik Canada notified the car rental company.
Everything went very well!
Very good welcome/reception
(Translated by Google) Excellent welcome
Very well
(Translated by Google) Very welcoming staff, a clean vehicle, and the return to Quebec, nothing to complain about.
A little complicated in the winter
(Translated by Google) Impeccable reception. I'm not sure the tires were perfectly suited to Quebec winter conditions. It's the first time I've slid this much. Next time I'd opt for a 4x4.
Good experience
Overjoyed!
(Translated by Google) Good communication, car even better than initially expected and ease of pick-up and return. Bravo again.