Car rental
Very fast
(Translated by Google) Not many people at the agency, due to arriving early.
Served very quickly, with an upgrade!
Thanks
Not satisfied with the rented vehicle!
(Translated by Google) We rented an intermediate SUV from Avis in Vancouver. The vehicle was a 2025 Kia Sorento with 7300 km, a beautiful and very comfortable vehicle. The problem was that there was a crack in the windshield of about 38 cm right at eye level in front of the driver. We asked for another vehicle and were told there were no others available at the downtown Vancouver branch. To get another vehicle, we would have had to travel to the airport branch, which is 50 minutes away by public transit. We didn't have time to go to the airport and decided to keep the SUV. It's not very safe to drive with a crack in front of our field of vision. There are often sun reflections that blind us. We drove 2800 km in these unsafe conditions. We tried to negotiate a discount with Avis without success.
[...]
Quality service.
(Translated by Google) Clear explanations and very helpful advice
Very satisfied
(Translated by Google) Excellent courteous and professional service. New and impeccable car. I recommend this company without hesitation!
Satisfied
(Translated by Google) We received a good vehicle (Ford Edge) from the category we reserved, with 50,000 km on the odometer, without GPS.
We were satisfied.
Very warm welcome
Very responsive. Attentive, attractive prices.
Car rental Quebec
(Translated by Google) Very good vehicle rental experience.
Clear contract, everything is well organized.
Car rental 9 days
(Translated by Google) Everything went very well. To pick up the car, you have to go to the Hertz counter at the airport.
Nothing to complain about regarding the service offered, both when picking up and returning the car.
I recommend!
Car rental in Montreal
(Translated by Google) Quick handling, vehicle available upon our arrival (which hasn't always been the case). It's nice not having to wait after an 8-hour plane journey.
Like every year, I rent with your agency.
(Translated by Google) A good experience as usual, a car in perfect condition. However, in previous years, I was entitled to a free additional driver, and it wasn't possible this time. Why?
Good experience but...
(Translated by Google) Satisfactory experience apart from the hidden fees related to taxes and not mentioned in the offer
Car Rental
(Translated by Google) I used Authentik Canada's services for my trip to Western Canada: excellent service, great availability from my advisor, all the documents and explanations were clear and precise which is reassuring and helpful for a first rental outside Quebec. Thank you.
Very good rental agency.
Very satisfied
(Translated by Google) Hello, I am very satisfied with Marion's services on behalf of Autentik Canada. I will use your agency again when I return to Canada. Courtesy, accurate information. Availability, helpfulness. Thank you very much. Sincerely,
Richard Vernier
Excellent service
(Translated by Google) Thanks to Koralie for her excellent service. Unbeatable value for money and support!
Toyota RAV4 rental
(Translated by Google) We had reserved a Toyota Corolla and upon arrival at the counter, we were strongly advised to take a 4-wheel drive vehicle because we were going to the Rockies. The roads are wide and in this season I don't think it would have been necessary, I had a 152 euro surcharge for the 7 days of rental. Otherwise, the car was very pleasant to drive.
Perfect!
Overall satisfaction
(Translated by Google) Good experience, optimal simplification for the return of the vehicle.
Glad to have gone through Authenik Canada
(Translated by Google) In addition to a competitive rate, the car rental included insurance and an additional driver. The vehicle obtained from Avis could have been a little better maintained (service light on, tires a bit worn, and no windshield washer fluid) but we didn't encounter any problems and the person at the rental counter was very kind. All the instructions given by Authenik Canada were clear and the voucher clearly mentioned the included services. I recommend!
[...]
Well, moderately happy.
(Translated by Google) I found a vehicle that wasn't very clean, neither inside nor outside. Mold under the floor mat. The trunk was barely cleaned, etc... The wheels weren't really clean either. The worst part was that the rear bumper was damaged. As a result, the proximity radar wasn't working. Furthermore, from time to time, the front radar malfunctioned and prevented the use of cruise control. Otherwise, no particular problem to report.
[...]
Perfect
(Translated by Google) Everything went perfectly well!
Mixed
(Translated by Google) - no detail or explanation on the invoice and the amount.
- different vehicle even though the reservation was made several months in advance.
Very well
(Translated by Google) Everything went well. Vehicle as described. Friendly agency manager. No problem.
Perfect from beginning to end
(Translated by Google) Everything was super easy, from booking via the Authentik Canada website to returning the car to the rental company, including the pick-up. No hidden fees and a great price.
Everything went very well!
(Translated by Google) Everything went very well from the pickup to the return of the car.
The information provided was very clear and allowed the process to go smoothly.
The car matched the one that was booked.
Very good experience
(Translated by Google) I rented a car to drive across British Columbia to Calgary and it went very well, I even had a choice between two cars upon arrival. I received good support before the rental by email. I recommend!
Efficient and fast service.
(Translated by Google) Quick pick-up. Car received was upgraded compared to the reservation.
Rental
(Translated by Google) Very good agency, well located in Toronto and quick vehicle pickup.
Easy rental
(Translated by Google) Simplicity of the process for both picking up and returning the vehicle. Very pleasant staff providing excellent service.