Car rental
Great value for money.
(Translated by Google) We got a car even better than we expected. It was well-equipped and very modern.
The procedures with the agency were smooth and transparent both at the beginning and at the end.
It's a real time saver not having to clean the car before returning it.
Efficient and accommodating staff, clean and compliant car.
Great!
(Translated by Google) Thank you for your services and your professionalism.
Christian P.
Acceptable
(Translated by Google) The person at the reception put pressure on us to pay $55 in advance for a full tank of gas before returning the car, otherwise he demanded that we refill the tank within a 5km radius of the airport, which proved to be quite difficult to find fuel in that area, especially during rush hour.
The Nissan sedan struggled on hills and was fuel-inefficient.
Too much waiting.
(Translated by Google) Communicate the express line or other offers to customers and make comparisons.
Good value for money.
(Translated by Google) No worries with Authentik Canada, however the provider Avis Montreal made mistakes in the contract that I didn't see at the signing (incorrect starting mileage and billing for kilometers) even though we have 200 km per day free with Authentik. We returned the car to Avis New York and they wanted to charge for the kilometers traveled. After calling Authentik, they managed it with Avis and we didn't pay anything.
[...]
Perfect stay!
(Translated by Google) Very good follow-up on the file, quick answers to my questions, practical information provided before picking up the vehicle, and an easy, no-surprises return.
I highly recommend it!!!
I recommend.
(Translated by Google) Vehicle more than adequate. We were satisfied with the service.
Not great at all, despite the goodwill of the person at the counter.
Montreal booking
(Translated by Google) No worries with the reservation! A bit long to pick up the car but very easy return.
Satisfied
(Translated by Google) I appreciated the service this time, unlike the previous one in April which went very badly.
The agent was very understanding and was able to solve my problem by changing the vehicle at no extra cost, and I thank him very much for that.
I hope to have more good experiences with Authentik Canada!
Perfect and sweet price.
Very satisfied.
New vehicle, in very good condition and well-equipped (RAV4)
(Translated by Google) Proposal of a higher range upon arrival for €19/day, supposedly to have GPS when the RAV4 was equipped with CarPlay, then a proposal for additional insurance for €5/day (figures from memory).
Complicated vehicle return: difficult to find the agency's location in the new parking lot, friendliness of staff needs improvement, especially the Thrifty employee who received the car, particularly odious and unpleasant. His behavior struck us, especially since Quebecers are such lovely people...
[...]
Mixed, because very poor charge.
(Translated by Google) The car was very good, the return went well, but the pickup was very bad, a huge amount of waiting and the car wasn't ready.
Very poor organization and a deplorable welcome from AVIS.
(Translated by Google) Following the construction, the car rental companies have moved, but there are no signs indicating the route to follow. I noticed that I wasn't the only one looking. After going around the airport three times and arguing with the traffic controllers, who were unable to give directions, they even insulted us!
The car I received was damaged. I had the feeling that the AVIS desk agent really wanted to sell me a deductible waiver insurance so that I would bear the cost of the car's damage upon return. I had to stand in the long line three times; the AVIS agent was pathetic, like the worst kind of civil servant! He seemed more interested in flirting with female customers than doing his job.
[...]
Top car
(Translated by Google) Fomlzgecon asked for a GPS.
Luckily there are phones.
Bad start
(Translated by Google) We had rented a 7-passenger minivan that was not available upon our arrival in Montreal. We waited 2 hours for a vehicle to become available. We got a 7-seater vehicle that only partially matched what we expected. Once the contract was signed, we were told that the minivan was finally free. However, we kept the replacement vehicle offered, as we feared having to wait again and our daughters were exhausted.
Subsequently, we encountered no problems on the road, with a vehicle that proved to be reliable and in good working order.
The return of the vehicle, after 2 weeks of travel, went quickly once we were able to locate the person responsible for the return check-in.
[...]
Excellent follow-up on our case and always available.
(Translated by Google) We are delighted with the services of Authentik Canada and we will recommend you with great pleasure, and if we return to Canada we will go through you again.
Very satisfying.
Hyundai car arrived
(Translated by Google) A bit sluggish but sufficient for two people.
Good
(Translated by Google) Comfortable car, fast pickup and drop-off.
Hassle-free booking
(Translated by Google) I am very satisfied with having chosen Authentik Canada. I got the car I was expecting, which was a Jeep Grand Cherokee. It's the only company that provided me with this type of vehicle at a good price. I highly recommend them.
Perfect!
(Translated by Google) The vehicle rental offer was unbeatable. Excellent customer service, good prices, and very easy logistics. Thank you!
Car rental Toronto with AVIS
(Translated by Google) Good experience with the intermediary Authentik Canada. Much more mixed with the AVIS agency. In detail, the agency is difficult to find because it is hidden in the basement of a large building - shopping mall and not indicated on the street. Likewise, finding the parking lot to return the car is a headache, the agency does not provide a map, which would be the minimum!
Very friendly sales person at the reception. The 2 people in the parking lot, both on arrival and return, were very unfriendly, and borderline disrespectful.
[...]
Car rental
(Translated by Google) A helpful team, the rental went smoothly without any problems. I am very happy, everything was ready on the day of vehicle pickup.
Authentik Travel, I recommend it!!
(Translated by Google) Everything was correct, great, fast, and very simple. Clean car and pleasant to drive. Services with the contact persons were very professional, attentive, and friendly. Thank you very much. A small point to improve: more explanation on how the car works before departure would be great.
Perfect
(Translated by Google) Everything went very well.
Friendly welcome, decent car.
(Translated by Google) It wasn't a Toyota but a Nissan Sentra, and at the beginning of the trip the oil change light came on. But the car allowed us to complete our Gaspésie tour safely. Possibility to return it a day later and elsewhere for exorbitant fees...
Everything was perfect!
(Translated by Google) Very quick car pick-up. Vehicle very clean and practically new with essential GPS. Car drop-off in two minutes flat.