Car rental
A car rental perfectly matching my needs
(Translated by Google) Quick and professional handling by Thrifty at the vehicle drop-off:
No waiting for administrative processing
No pressure to take options I didn't want
Speed in returning the vehicle and no surprises in the refund of the deposit
In short, overall satisfaction.
Not satisfied with our car rental
(Translated by Google) At the reception, there was no vehicle inspection with the receptionist. It was parked in a very poorly lit underground garage. We took the declared vehicle without any problem and signed a document suggesting we ourselves report any defects we saw on the vehicle.
At departure, we paid for the GPS, and all other costs had been paid to AuthentiK Canada.
The car was returned on time and with a full tank of gas. We know it was undamaged, without scratches or impacts: no vehicle inspection, a summary invoice was given to us without any explanation.
They guaranteed us that everything was OK and that the bank guarantee would be lifted within a few days in France.
The day after our arrival, a debit of 431.27 Canadian dollars was taken from our account!
Your contract is therefore not being honored, and we will file a complaint with our insurance company.
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Superb experience
(Translated by Google) I was very well served at a good price. I needed information and the customer service was fast and courteous. I recommend this company without hesitation.
Holidays
(Translated by Google) First time with you. The handling was a bit long, I had to wait until 10 am to start the paperwork, otherwise there were fees I find unnecessary. When we book for 10 am, we should be able to have the car at 10 am, and not 10:30 am.
Rental/Rent
(Translated by Google) Simple process for vehicle pickup and return, quick and efficient.
Everything went great.
(Translated by Google) We picked up the car in Quebec and were able to drop it off in Toronto as planned. Everything worked out wonderfully. We are very satisfied with the service, the car and everything.
Very good service
(Translated by Google) I really enjoyed my rental experience with Avis. Simple, easy and without problem.
as expected
(Translated by Google) The strong point of the rental, the $0 deductible.
Perfect
(Translated by Google) New car
Papineau Avis Reservation
(Translated by Google) Very good welcome and car in excellent condition
Catastrophic care
(Translated by Google) A catastrophic experience at the Calgary airport. Only one person at the counter and after 40 minutes in line, we waited more than 2 hours for our vehicle! It wasn't even cleaned because they were so behind... The vehicle itself was in very good condition, nothing to complain about on that side, but having to wait almost 3 hours for pick-up is unacceptable...
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10-day road trip rental
(Translated by Google) We were delighted with our car. We thought we were getting a compact Kia and ended up with a Nissan, a small SUV type, which accompanied us throughout the road trip.
Great car, easy to drive, automatic, and quite economical.
Recommended
(Translated by Google) Friendly and professional welcome, recent and very comfortable car (Volkswagen Taos)
Recommended
(Translated by Google) Fast service for pick-up, impeccable vehicle, return without any worries. And deposit refund in less than 24 hours, what more could you ask for? I can only recommend.
Car rental 5 days
good experience
No surprises
(Translated by Google) Very useful to go through Authentik. First, the rental contract is very clear, everything is explained and summarized. Then, the price is attractive, better than on other sites, and finally, regular support from Authentik staff: email reminders, payment of a deposit then the balance, and sending a very comprehensive guide to the region crossed.
AVIS car rental Desjardins complex
(Translated by Google) A big thank you to Marika who answered all my questions. No problem receiving the car, presenting the voucher, we chose to take the additional insurance on site (be careful, some car brands are excluded with CB Premier insurance, read your credit card document carefully) and the return was no problem. Happy to have chosen AUTHENTIK CANADA.
Recent and comfortable car. Easy pick-up, drop-off and paperwork.
Rental without problem/issue
(Translated by Google) Rental without any particular problem. Reasonable wait (about 15 minutes) for check-in on a Sunday morning in downtown Vancouver... Only downside: the emailed copy of the contract and the car's defects never reached me. Quick return as well.
Regarding the rental request, I had to change the dates. This was easily done by requesting a new reservation and then canceling the previous one on the advice of Authentik Canada. However, I had planned to pick up the car downtown and return it to the airport. This was possible (for 25 CAD) for the initial rental but not for the second. I didn't understand why (change in the rental company's conditions?).
And thank you to Authentik Canada for the answers to my various questions by phone: available and relevant.
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Very satisfied
(Translated by Google) Easy pick-up, the car was clean and a recent model. Comfortable and safe. Drop-off just as easy at the airport. :)
Fast handling
Minivan rental for two weeks
(Translated by Google) The rental went very well, the vehicle was in perfect condition and we had a lot of fun driving it. The reception staff at the counter were somewhat nonchalant, but the wait wasn't too long.
No surprises, everything is OK!
(Translated by Google) Very satisfied with the booking on the website. The welcome at the agency was most pleasant, answers to the questions one might ask. No pressure to offer any options. Vehicle corresponding to our request, very clean inside and out. Return of the vehicle at another agency, without problem. The total rental amount was indeed the same as advertised. We highly recommend. We highly recommend.
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Price, speed, service.
(Translated by Google) Very good service.
My rental car wasn't ready!
(Translated by Google) Upon arriving at the Alamo agency in Montreal, my reserved SUV was not there and would not be there for another 2 hours due to vehicle problems, according to the reception agents! I had to accept a vehicle in a lower category. Not great, this lack of foresight from Alamo rentals...
Impeccable location
(Translated by Google) The tour went very well, I recommend it!
Dollar
(Translated by Google) Very good experience with Dollar. From pick-up to drop-off at the airport. Small downside on the cleanliness of the vehicle at pick-up (very very average).
Canadian trip
Car
(Translated by Google) Quebec City's airport is perfect, moreover, it is impeccable, access, welcome, ease...