Car rental

Correct car

Very expensive. Long wait before receiving the vehicle.

(Translated by Google) Good quality vehicle. Lots of insistence at the counter to sell additional insurance.

AVERAGE

(Translated by Google) Rude reception agent who tries by all means to make us buy additional options. No inventory of the vehicle in our presence at departure.
Satisfied with the vehicle which was new and the reception agent upon return.

Good experience

(Translated by Google) The precise vehicle was not announced.
Full to 1/8...
But correct and clean vehicle
No emphasis on optional guarantees
Not too far. From the metro

Excellent support

(Translated by Google) Everything was perfect and operational when we arrived.
Very easy to modify the reservation duration.
No problem

Correct

(Translated by Google) I had a compact car (Kia Rio) instead of an intermediate where we should have been able to fit two suitcases except my suitcase already filled 3/4 of the trunk. I hadn't paid attention to the intermediate/compact type compared to what I had subscribed to.
Despite this, it was quite pleasant to drive and comfortable (did more than 4500 km with it). [...]

Perfect

(Translated by Google) Pick-up and drop-off of the car which went perfectly
Impeccable service

Simply perfect !

(Translated by Google) We went through Authentik Canada to rent our car for our road trip to Quebec. We took advantage of an offer to take a “premium” vehicle and we got a Chrysler 300 with GPS. We drove peacefully and without incident for more than a week and the rental price was very attractive. I cannot recommend Authentik Canada enough!

For the first time in 12 years Very disappointed 2 out of 10

(Translated by Google) My wife and I are very disappointed because we went to the car rental provider DOLLAR and had to wait 3 hours, I MEAN THREE HOURS
to fill out the rental form and to tell us that there was no vehicle at that time for us and we still had to wait 1 HOUR to take possession of a DISGUSTING exterior and interior vehicle. I will remember this rental for a long time and I give a rating 2 out of 10 [...]

5-star service

(Translated by Google) I rented a vehicle through Authentik and am extremely satisfied with the service. Nothing to say about the information sent upstream and the rental of the vehicle which was perfect and the additional services very useful.
Thanks again to Authentik for their service!

Completely satisfied

Perfect rental

(Translated by Google) Everything went well, from picking up the vehicle until returning, I have nothing to say, it was ideal.

Disastrous! A file is open with you on this subject

Good experience, without a hitch

(Translated by Google) Everything went smoothly, a very courteous welcome on the evening of picking up the vehicle in Toronto, quick formalities. The car was new, well equipped.
Return formalities at the Montreal airport are very simple and quick.

Canada Sept 2023

(Translated by Google) In the end, Ford vehicle provided. Very good alternative.
Big downside, very very long wait to collect the vehicle at the Vancouver airport. No staff

Change of car, it was a Chrysler

(Translated by Google) Just a little thought when receiving the car we had no explanation. I had to go into the agency to ask how to move the seat forward, quite difficult and unusual handling.
The logbook was written in English, too bad
Otherwise everything was perfect

Best price found for Canada

(Translated by Google) car rented through Authentictik Canada from Thrifty, picked up in Toronto and returned to Montreal.
Best price found on the internet which is still quite expensive but with a free 2nd driver and a zero euro excess which is not too high.
Car model higher than that rented, good condition, no problems.
Road trip not taken

No GPS

(Translated by Google) I rented the car with GPS but when I arrived there was no GPS in the car
They lent me a cell phone that doesn't work

very satisfied

(Translated by Google) we rented a versa initially in Calgary.
we upgraded to a corrolla.
When we got to Vancouver we had to change due to a poorly balanced tire. in 30 min Avis made us a change and we had a Camry.
100% satisfied

Car rental

(Translated by Google) Accommodating staff
I recommend

Everything finally went well

(Translated by Google) Following a plane delay and a missed connection, we arrived too late and outside the car rental company's opening hours.
We tried to get help with alternatives from Authentick Support.
Unfortunately the support telephone number is not operational on Sunday, the day of our flight.
Although we arrived after closing time, we were pleased to note that, exceptionally, an employee of the rental company had decided to stay on duty until 2 a.m.
We were therefore able to take possession of our car quickly, the reservation made by Authentk was well recorded and in order.
The rental company even offered us a category upgrade.
A lot of stress to start this vacation but everything went well in the end.
I will rent again through Authentik without hesitation. [...]

Good but could not do better

(Translated by Google) Car in good condition but dirty, very dirty interior windshield!

very good vehicle

(Translated by Google) no problem with very comfortable of course on gasoline the only problem or the 400.00 dollars return when he says who will return it to calgary and that it is false 400.00 too much.

waiting

(Translated by Google) waiting too long to collect a vehicle 2h30 after an 11h trip. Very pleasant welcome at the counter

To avoid

(Translated by Google) Take advantage of imperfect knowledge of the language to scam tourists (at the airport). We looked for the car for 20 minutes in the parking lot, no explanation.

Stop working with Hertz, Dollars, Thrifty

(Translated by Google) We had to collect the vehicle at 5 p.m., it is indicated to allow a little time for handing over the vehicle keys. We arrived a little before 5:00 p.m. and left the agency at 8:15 p.m. without anyone checking the vehicle with us.
A person from the 3 companies brings key by key to the agency, the vehicles are however lined up next to each other in the departure area.
The wait is so long for everyone that some go to Avis and collect the vehicle key without waiting and ask for a refund at the Hertz, Dollars, Thrifty counter. The following flights are linked to our wait, there are young children, disabled people, people become aggressive after 3 hours of waiting and 8 hours of flight before.
An Italian couple was yelled at because they didn't speak English very well.
Upon receipt of the vehicle it was very clean and almost new for us. We wanted to put fuel except that it is nowhere noted what type of fuel to put. In order to avoid making a mistake we tried to call the agency without success, then the assistance in total we waited 1 hour 45 minutes before having a person to answer us.
Vehicle delivery is significantly faster than reception and the people are much nicer than the people at the agency counter. [...]

100% satisfied with AVIS via Authentik Canada

(Translated by Google) For peace of mind, we trusted the Authentik Canada team to rent our vehicle at AVIS.
TOTAL satisfaction!
No waiting at the counter to hand over the vehicle which was very clean. We had a Nissan Altima Platinum that was very nice to drive and very comfortable. Drop off in town at Hotel 10 very easy and a stone's throw from our hotel.
Perfect trunk for two 100l suitcases + cabin luggage. [...]

Good experience

(Translated by Google) The car rental went well (it was a Toyota Corolla and not a Kia Rio as indicated on the review), the car was functional and the collection and delivery went well. It was nice to be able to drop off the car at a different location than where we picked it up.

We didn't have a "road trip specialist", we just rented the car and moved according to our own "plan". [...]

Car rental

(Translated by Google) Vehicle upgrade:
In the end, Chevrolet Malibu Very comfortable and pleasant to drive
Very professional and welcoming Thrifty staff
Very good experience

September 2023 stay in Quebec

(Translated by Google) Very satisfied with my rental in September 2023, from Authentik Canada " Dollar supplier. Great welcome, very kind and professional salesperson! 10 to 15 minutes to collect the vehicle, same for the return, fair price for a small Nissan SUV , if I return to Quebec, I would go to this agency without hesitation! (44 Côte du Palais in Quebec CIty) thanks to the team! [...]