Car rental
Unduly charged price supplement
(Translated by Google) Avis, the rental company mandated by Authentik Canada, charged me almost €80, which is nearly an additional 10% after the rental, without notifying me (detected on my bank account), without any document or invoice, and therefore without any valid reason or justification. Authentik Canada has not reacted to this situation at all. Other people traveling with me (another vehicle) have the same problem, and nothing has come of the exchanges initiated. [...]
Good vehicle, conforms to my request, friendly staff.
Trip Montreal-Ontario OK
(Translated by Google) Good vehicle and easy driving. Very beautiful country: great nature and cities.
Perfect
(Translated by Google) Nothing to say. Everything was perfect.
Very good experience
(Translated by Google) This is not the first time we've gone through Authentik Canada to rent our vehicle from Avis, and as usual, everything went very well. Everything is included; we don't need to take any additional options at the counter.
CAR RENTAL
(Translated by Google) Very good experience: the car rental went very well. We did not have any additional costs to pay at the rental agency. I recommend Authentik Canada
perfect, nothing to report
Perfect performance
Very good
(Translated by Google) Very good vehicle and correct price
Very good service at a reasonable price
Perfect
Perfect!
(Translated by Google) Perfect! Everything went as mentioned.
Satisfied +++++
(Translated by Google) As a family, we were completely satisfied with the vehicle rental, from booking to pick-up and return. I would recommend Authentik Canada without hesitation.
Without a hitch
(Translated by Google) Car pickup and return very fast.
Car with the necessary comfort.
Only minor drawback, we were missing some information to get to the rental agency.
You have to take a free shuttle, it's very simple once you have the information.
Car rental
Correct
Road trip Quebec
(Translated by Google) We did a 2500 km road trip from Montreal / Mont Tremblant / Quebec City / Tadoussac / Rimouski + a full tour of the Gaspé Peninsula.
Very good
(Translated by Google) Car rental completed without problems.
Extremely disappointed
(Translated by Google) Very disappointed with Authentik Canada.
I had specifically booked a Jeep Grand Cherokee for our road trip, as we were 4 adults with 4 pieces of luggage. After almost an hour of waiting at AVIS, we finally received a Volkswagen Tiguan, a lower category, despite our insistence.
The trunk being insufficient, we had to place a fourth piece of luggage between the two rear passengers, at the expense of comfort.
I sent a complaint to Authentik Canada to request a refund related to this downgrade, but I have not received any response to date.
A very disappointing experience, both in terms of service and complaint follow-up.
[...]
Easy car rental
(Translated by Google) I rented a vehicle via the Authentik Canada website. Very attractive price and easy procedure.
Very good contact
Adequate service
(Translated by Google) I had chosen a Ford Escape, but no Fords at this location: Sir, Ford Escape or equivalent... we choose what's available! We got a Toyota Rav 4 with 49k km. Clean (inside and out) except for the windows. We reported the situation during the initial inspection and they corrected it on the spot. Simple and very efficient return.
Hyundai Venue a bit underpowered on climbs
Perfect
Run away
(Translated by Google) Booked for 9am, car available at 2pm. Jeep Grand Cherokee booked and paid for, Kia Sportage delivered instead. Vehicle returned dirty, with previous customer's trash inside (cake box, Nutella on the doors).
Ineffective Avis and Authentik Canada support, no commercial gesture despite my request. First day of vacation ruined with two children. To be avoided.
[...]
Impeccable car rental
(Translated by Google) We didn't do a real road trip, so we only used Authentik Canada for car rental. Everything went very, very well. It reassured me to go through Authentik Canada. I find the website is very well done, the follow-up is excellent, everything is very clear, the information is very useful. I will use Authentik Canada again without hesitation, and it makes me want to consider a road trip for my next vacation in Canada. Canada is a magnificent destination! [...]
Vacation, discoveries and ...no stress!
(Translated by Google) Our trip was exceptional. We used Authentik Canada for the vehicle rental and we absolutely do not regret our choice. Our advisor was available and was able to quickly answer our questions. It was very reassuring for this 3000 km journey.
Serious landlord
(Translated by Google) I booked a car through Authentikcanada with Alamo, and it went very well, except upon return. There was so much traffic in Montreal that I couldn't fill up the gas tank, and I had an extra charge of $110, but it's still acceptable.
Nothing.
Long wait to get the car
(Translated by Google) The wait to pick up the car was much too long, queue at the counter then car not available/ready, more than 3 hours before being able to leave.