Car rental
Convenient location in downtown Montreal
car affected with tire pressure problem
(Translated by Google) Car change due to tire pressure problem on the first car. Possibility of changing the return location: we had to sort out the information ourselves and ultimately it was not taken into account.
Rental with Avis through Authentik
(Translated by Google) Authentik simplifies vehicle rental by offering turnkey solutions at various rental agencies and supporting us throughout the process. The communication is open, simple, and the follow-up is excellent.
Car rental: Simple and efficient
(Translated by Google) Best value for money found for my car. Everything went very well with Alamo via the booking with Authentik, even with a little flexibility at the end regarding the fuel. I recommend.
Great road trip in Canada with my rental car
(Translated by Google) I made the choice to rent a vehicle through Authentik Canada. Everything went very well at a great price. I highly recommend!
Very good
(Translated by Google) Nothing to complain about... we were able to keep the car an extra day.
A lot of waiting and unjustified additional billing
(Translated by Google) A charge of €0.42 upon vehicle return without any justification???
Very satisfied
(Translated by Google) Very well accompanied and informed. Responsive to questions.
Vehicle rental
(Translated by Google) We rented a vehicle from AVIS through AuthentikCanada. No problems. Completely satisfied.
quick and efficient
(Translated by Google) The agency located at Calgary airport provided us with a recent vehicle (VW Jetta) which we were very satisfied with. The invoice could have been more detailed, particularly regarding the overcharge compared to the price indicated by Authentic.
Good value for money
(Translated by Google) Our car rental went well. However, I regret the price increase because we were not returning the car in the city where we picked it up.
Very good experience
(Translated by Google) Thank you for your follow-up. Everything went very well, quality vehicle and beyond our expectations.
Very good
Satisfaction
Road trip to Canada
(Translated by Google) Very comfortable car, nothing to say.
VEHICLE RENTAL
(Translated by Google) Avis rental. Not very friendly welcome. Car without integrated GPS. Only proposal to rent a GPS that plugs into the cigarette lighter! Outdated GARMIN GPS, of course. The trip went well even if we struggled to find destinations that the GPS wouldn't take.
Very good
(Translated by Google) 5-star welcome perfectly matching what was expected. Highly recommend!
Good, but...
(Translated by Google) For the reception and the vehicle handover, no worries. Everything was clear. However, I had a flat tire with the vehicle far from everything, no spare wheel, I called the assistance service who clearly told me to manage it myself because they didn't want to intervene. I had to find help in a village and manage to repair the wheel with the help of villagers. [...]
Perfect
Road trip vehicle reservation 4 people
(Translated by Google) Very comfortable family vehicle for 4, no excessive spending despite 3600km covered in 3 weeks.
At the top
(Translated by Google) This is the first time I've used Autentik Canada for a car reservation. Everything was clear regarding the prices and fees. Thank you for everything, I had a great trip with my wife. Can't wait to see you again!!!
Good service with Authentik
(Translated by Google) Simple, efficient and very good price!
Great for a 14-day road trip.
A very good car for a long road trip
(Translated by Google) Car pickup in the morning was excellent and return without a hitch.
Perfect, very economical hybrid vehicle, perfect for the mileage.
(Translated by Google) Very clean vehicle.
Simple and fast
(Translated by Google) The entire process went very well and everything was explained thoroughly. I recommend their service for a fast, affordable, and quality rental.
Renting a car through an intermediary is not ideal.
(Translated by Google) The car rental rates offered by Authentik Canada are very competitive, but on-site at the Avis rental agency, things don't always go as planned.
After a 1-hour wait to pick up our vehicle in Calgary, we had to negotiate for 30 minutes with the Avis agent to get the second free driver, as specified in the contract with Authentika.
Also, we thought we had free roadside assistance, but after clarification with Authentik Canada, we only had free access to the roadside assistance NUMBER. This point lacks transparency, in our opinion, in the contract. A note should be added to specify that fees will apply if assistance is needed. Be aware that if you want to be fully covered by Avis for roadside assistance, it will cost you $19.99 plus tax per day.
Finally, another surprise: the taxes applicable to the $300 for returning the vehicle to a different branch are those of the airport, and these are much higher than those of the province. We paid $376, which is over 20% in taxes!
Another point: we wanted winter tires, but Authentik Canada referred us to Avis for this request, and in the age of AI agents, speaking directly with an employee of the relevant branch has apparently become impossible at Avis. We are systematically rerouted to general customer service.
[...]
Impeccable car rental
(Translated by Google) Car rental with Avis partner. No unpleasant surprises at the end of the rental. Extended roadside assistance purchased at the counter, voluntarily on my part, without any insistence from the agent (for information, 17 Canadian dollars excluding tax per day of rental). Email communication possible with the agency during the stay.
No quibbling over a not completely full tank upon return (be careful as there are few gas stations at the airport and you can be caught out if you don't anticipate sufficiently).
[...]
Nothing to complain about!
(Translated by Google) Everything went really well, vehicle pickup was easy at the agency, and we were even "upgraded" to a vehicle with greater capacity than expected. The only minor downside was that the vehicle cleaning could be more thorough in some areas.
Great car
(Translated by Google) Very beautiful car, spacious and comfortable.