Car rental
Great experience
Better car than expected. Economic, good space and comfortable. Attendance was Quick and very good as well.
Happy car tental
Had a great car, reasonable price and all was very efficient through authentik who were very approachable and allayed all fears. Would recommend Thrifty Vancouver and I would use anytime
vivienne
My rental was with Thrifty at Vancouver airport where I was given a Volkswagen Jetta. My experience overall from authentik’s agent Marie-Chloe, and thrifty was great. Good communication and unbeatable rates. Thank you!
Good experience
First time i' ve ever rented a car. Nice experience.Thanks
Super long time to wait for collecting the rental car from Avis.
Super long time to wait for collecting the rental car from Avis. We queued for 3 hours for collecting the car. In my experience, it is the longest time I wait for collecting rental car so far. Other car rental company just wait for 30 minsutes or less at the same location. We also expecting a US brand JEEP, turnout was a korean Hyundai Santa Fe. They simply said they belong to the same class. [...]
Good car and outstanding an friendly service!!!
A half an hour after leaving from Triton, we had flat tire, in a region without any mobile phone service... Luckily we could stop near another pourvoirie where the first person we asked, by pure coincidence, happend to be the central car reservation responsible of Sauvageau itself who was on an weekend fishing trip! He paused his activity immediately, helped to inflate the “slow”, did some phone calls and organised a vehicule exchange in the Alma Sauvageau office for the next day, so we could go on with our trip without any worry! Unfortunatily we forgot to ask his name, but if possible, you may send him once more our thanks!!
Our second car became very dirty, illustrating the active trip we made;-)
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Car rental
Had a great experience. Good car, no hassles, & the drive was very smooth.
Fast and easy !
Car Rental for 15 days roadtrip
We've had a really good experience renting our car by Authentik Canada. We wanted a specific vehicle and we received exactly the car we booked on the website. It was brand new and matched the pictures we saw on the Authentik Canada website!!! The renters before us came back just a few minutes before we took the vehicle over. So during the time they checked and washed the car we had to wait an hour but we were offered a full tank of C$90 for our patience and we appreciated the gift. In a nutshell I highly recommend choosing Authentik Canada for your rental because it was simple, reliable and the service was nice and friendly
Very good experience !!
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That's not a car! Its a truck!
Travelling in comfort, chose a GMC SUV
Good performance
(Translated by Google) Good service, with clear instructions. Easy to find a vehicle and know what the final cost will be, everything is indicated
no problem
Good experience
(Translated by Google) Very well
Fluidity
Very good rental
(Translated by Google) The person at the Papineau agency was very friendly and helpful. The rented car was relatively new (7500km) and had many options. The car model matched the category we had booked. I recommend!
Unbeatable prices
(Translated by Google) I rented a car with Avis through Authentic, and the prices were almost twice as cheap with Authentik. Impossible to beat! Excellent service from Myriam, who resolved an issue I had with the computer system. At Avis in Calgary everything was fast and met my expectations. I recommend!
very good vehicle
Fast and smooth rental
Best value for money
(Translated by Google) Authentik Canada provides good advice when dealing with the rental company to avoid any overcharging. The personalized customer service is excellent. We compared car rental rates and Authentik Canada is the best value for money.
Nice trip
(Translated by Google) I really liked Quebec, especially the Gaspé Peninsula and Saguenay. Unfortunately, the season was coming to an end and we sometimes found doors closed. As for the car, the model was unsatisfactory (Hyundai Venue). No room in the trunk for luggage.
Disappointing!
(Translated by Google) The staff in Quebec City were very friendly.
The vehicle met the expected performance.
However, it was very dirty on the outside and had obviously not been washed.
The inside of the windshield was also dirty, which made visibility difficult at night.
Upon return, and although we were supposed to return the vehicle with a full tank, we had trouble finding a gas station near the airport. We therefore returned the car with the tank half full and reported it to the person who was receiving it. We were charged 99CAD, an amount we never paid, even for a full tank, during our entire 3-week stay in Canada. The amount charged, even if I can understand related fees, is totally disproportionate and unjustified.
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Good
extremely delighted
(Translated by Google) Vehicle rental, everything went well
Junk car
(Translated by Google) Vehicle Hunday "Venue" collected at the Hilton Convention Centre agency.
Car dirty both outside and inside: rubbish (old tissues, food waste, old papers) (see photo below).
Trunk too small to fit more than one suitcase.
I recommend 100 times
(Translated by Google) We had a great vehicle, better than we expected!
We were 4 people, including a baby, with all the accompanying accessories (stroller, car seat, etc.) + 6 large suitcases.
We were incredibly comfortable.
The car had every possible comfortable option.
A real treat for our 15-day road trip!
Thank you Authentik Canada for the recommendation and thank you Thrifty!
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Road trip in Ontario and Quebec
(Translated by Google) We were upgraded and had a large, very comfortable car. Plenty of room for our luggage and a car with low mileage. We are completely satisfied!
Well, a little long
(Translated by Google) No shuttle at the airport exit. You have to walk through the back of the airport for at least 15 minutes, then take a 10-minute shuttle. Upon arrival at the counter, the process was particularly long and disorganized. The wait at the counter was endless: only one employee was managing about twenty people, even though four workstations were planned.
After this initial wait, we were sent to pick up our vehicle in another rental company's lot. Again, the organization was lacking: very few vehicles available and another endless wait to get our car.
The valet was alone to manage vehicle handovers and was somewhere in the parking lot, with no clear indication. Everyone was looking for him! The keys are not handed over at the first counter, which further complicates the procedure.
The only positive point: the vehicle was almost new.
Fortunately, the return was completed in 10 minutes compared to over an hour for the pick-up, not counting the journey.
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Wonderful road trip during the fall colors
Car rental in Ontario
(Translated by Google) Easy vehicle pickup at AVIS, as described. Recent and particularly clean vehicle. A very economical Hyundai Venue for trips of nearly 700km.
effective and helpful
(Translated by Google) We got the car on time, were able to change the drop-off location without any problem. We were also able to extend for one day but had to fight to get the right agency. The vehicle was clean and very comfortable. We got a class above the one reserved by the agency. Everything was perfect!