Car rental

Travel reviews

4.3 / 5 according to 6013 reviews
40%
40 %
38%
38 %
13%
13 %
5%
5 %
3%
3 %

Alright

Elodie Hirsch Friday November 10, 2023

(Translated by Google) Only downside - the waiting time at the airport to collect the car (more than 1 hour)

Reliable quality service. Friendliness and helpfulness of staff

François Guinand Thursday November 9, 2023

(Translated by Google) Everything was ready on arrival with a strict minimum of formalities. The Avis agent was keen to find us the perfect vehicle for the current winter conditions. And it was, better than in the photo!

Good service, good car

Anonymous Wednesday November 8, 2023

(Translated by Google) Almost perfect vehicle rental. More spacious SUV (KIA Sorrento instead of FORD Edge)
The only downside was that the summer tires at the beginning of November caused us a few cold sweats on an icy road.
Perhaps consider switching to winter tires at this time.

Same

David Chalvet Wednesday November 8, 2023

(Translated by Google) Same

Car Rental Montreal Yul

Emeric Barbier Wednesday November 8, 2023

(Translated by Google) Everything went perfectly. Very fair price

Fast pick-up and return, very good vehicle. Great

Cathy Boudin Wednesday November 8, 2023

Not serious

Laurence Guionie Tuesday November 7, 2023

(Translated by Google) We are very disappointed with our vehicle reservation with Thrifty. In fact, we waited more than two and a half hours before getting our rental vehicle!!! On top of that, it wasn't clean, really a shame. I do not recommend this rental agency.

Perfect

Emmanuelle Lafaye Tuesday November 7, 2023

(Translated by Google) Perfect

can do better

Virely Virely Tuesday November 7, 2023

(Translated by Google) rental agent not speaking a word of French at the airport
excessive cost to return the car in another city

no problem

Stephane Gaillard Monday November 6, 2023

(Translated by Google) perfect except the wait at the airport

Responsive rental provider and well-equipped vehicle

Romain Pelletier Monday November 6, 2023

(Translated by Google) We enjoyed our experience with the Avis service provider.
The vehicle was available without any waiting and clean.
We appreciated that the vehicle was equipped with Android auto to connect our cell phones
.
More explanations when handing over [...]

Awesome

Flavie Tarraube Monday November 6, 2023

(Translated by Google) Very kind staff! Perfect family car, we loved it!

Perfect

Eloïse Banuls Monday November 6, 2023

(Translated by Google) We rented a mid-size car for 10 days with Authentik Canada and Thrifty. We are delighted with it. We didn't expect so many services and such a high-end car for the price (€600 including tax). We had a full option hybrid Toyota Corolla. Equipped with Android Auto, we were able [...]

great car

Sylvie Castellani Monday November 6, 2023

(Translated by Google) the rented car was at the top

Satisfied with one downside

Isabelle Creismeas Monday November 6, 2023

(Translated by Google) 3rd time renting from Thrifty and I have
Always been satisfied with the service. The cars have always been very good. The return of the car is done very quickly. This time, unlike the other times, I would put a downside on picking up the car on arrival. The wait was really [...]

Rental conforms in all respects to the advertisement

Sandrine Bultez-gilquin Sunday November 5, 2023

(Translated by Google) Alright. Pleasant welcome, comfortable vehicle, well equipped.

Impeccable service

Gilles Morlans Sunday November 5, 2023

(Translated by Google) Agency in the city center. Very friendly staff. Perfect car. Very satisfied with the services.

No organization

Laurent Boulo Sunday November 5, 2023

(Translated by Google) The policy of the Hertz company which bought the Thrifty company is not oriented towards customer satisfaction when picking up cars at the Montreal airport. The Hertz company knows the number of cars rented per time slot. Few staff (2) at reception, cars not ready. A queue at [...]

Car rental in Ottawa

Nathalie Lalonde Sunday November 5, 2023

(Translated by Google) Perfect rental. No complaints.

Moussalli

Antoine Moussalli Saturday November 4, 2023

No bad surprises

Jerome Narbonne Saturday November 4, 2023

(Translated by Google) RAS

Unsatisfied

Julien Fernandez Saturday November 4, 2023

(Translated by Google) As usual with car rental companies, the journey begins with stress and incomprehension….
I am obviously not talking about the fact that (as in 100% of cases) we did not have the desired model (road trip to Canada, I was hoping for a Jeep or at least a US model… I had a [...]

nice welcome

Ludovic Leseche Saturday November 4, 2023

All went well

Francoise Desfontaine Saturday November 4, 2023

(Translated by Google) Kind and caring staff and good advice

Very comfortable car

Edwige Dupenloup Friday November 3, 2023

(Translated by Google) The car was even better than expected.
Picking up the vehicle was very long and stressful. Indeed, there was an infinite queue. We waited over an hour!!!! The people waiting were angry. We saw some people who, once they arrived at the counter, did not have a car. We were [...]

Unreachable assistance, endangerment of the driver and his family

Herve Hotier Friday November 3, 2023

(Translated by Google) I rented a vehicle at the Montreal airport from October 18 to 31. The Toyota Corolla loaned to me had a serious defect: the steering shook between 80 and 100 km/h. The cause: a tire was regularly deflating at the front. I have contacted customer service numerous times. But [...]

Great experience

Anonymous Friday November 3, 2023

(Translated by Google) Simple and efficient and attentive staff. They speak French which is a big plus when you don't speak English.

Very easy, very good, thank you

Philippe Fontaine Friday November 3, 2023

(Translated by Google) We went through Authentik.
Arriving at AVIS in Montreal, handling the vehicle in 5 minutes.
Vehicle, RAS.
Back at the airport, still at AVIS, handover of keys, check in less than 5 minutes.
One ticket and it's over.

Very good experience!

Anonymous Friday November 3, 2023

A little lacking in explanation

Lucie Menard Thursday November 2, 2023

(Translated by Google) The rental company gave us a very clean, almost new car. We went back to the rental company to find out what fuel and how to open the tank. And we didn't know how the return of the vehicle took place (apart from returning with a full tank).
The rental company recommends not [...]

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