Car rental
(Translated by Google) We got a brand new vehicle, in perfect condition, very comfortable! The pick-up process went very smoothly, the return was very simple, quick, and with no surprises! I highly recommend!
(Translated by Google) Excellent service and remarkable availability.
The quality of the vehicle, and especially the customer relations, were exemplary.
(Translated by Google) Car rental for 15 days, clean car, almost new, comfortable, fully equipped. No waiting for either pick-up or return. (6 PM) CLOVIS is very professional and very pleasant. I recommend.
(Translated by Google) Very good reception at the agency and the drop-off was perfect at the airport.
(Translated by Google) Very serious
I recommend this company
(Translated by Google) The support and explanations provided by Authentik were perfect. Reactivity and precision, thank you to Andreanne.
(Translated by Google) Perfect
Authentic on top, thrifty a little less
(Translated by Google) Instead of a Ford Edge-type car that was planned, the Montreal agency wanted to give us a Nissan; while it would have been sufficient in terms of passenger space, it was impossible to fit luggage and equipment in the trunk. The proposed vehicle was also without GPS. After a computer failure and a rather long wait, we were offered an upgrade to get a car with a more spacious trunk and a GPS, essential nowadays. While the Thrifty agent was friendly, the final result is an additional €320 to be added to the initial bill (€526), which is 60% more, paid directly to Thrifty. [...]
DW insurance sold at the counter as assistance
(Translated by Google) Very satisfied with the Authentik Canada platform for making the reservation, however I will no longer rent a vehicle through Thrifty:
- At the counter I was sold the DW insurance for $11.99 per day, the agent told me it was assistance. After researching, I found out it was basic insurance already included in the rental contract I signed, so I paid 107.91 CAD for nothing.
- When I picked up the vehicle, one tire was damaged (there was a bulge on the sidewall). The vehicle was replaced without difficulty. However, a few days later I received an email asking me to file an accident report... which I of course refused to do.
[...]
(Translated by Google) The reception was friendly and professional. The vehicle provided was almost new (3000km on the odometer), clean and in good condition. Our stay went very well and having an SUV was a plus given the unpaved roads in some parks. We returned the vehicle without worry and without stress. Suggestions for improvement: place a holder for mobile phones, give a brief overview before departure on the specifics of the vehicle (like opening the fuel flap) + place plastic mats to avoid the risk of dirtying with possibly muddy shoes (we took the precaution of putting newspaper which allowed us to return a clean vehicle after 14 days of travel in Gaspé - rain and snow). [...]
(Translated by Google) Rental of a new, clean, worry-free vehicle
(Translated by Google) It was very easy for us to book our rental car from France, and upon our arrival, we picked up a car in excellent condition.
(Translated by Google) Car rental without a hitch. Very pleasant and professional person at the agency's reception. Recent and very clean car. Agency located in a hotel, close to the metro.
(Translated by Google) For several times I've gone through them to rent a car in Montreal and it always goes very well with very competitive rates. Without hesitation, I will do it again.
(Translated by Google) We are very satisfied with our rental, even though it didn't start off so well. Indeed, we had rented an SUV and the rental company offered us a huge Chevrolet Suburban, not suitable for our journey or our driving habits. But after a two-hour wait, the rental company offered us a Ford SUV that much better suited our needs.
(Translated by Google) No worries. Everything went well.
Mother's Day trip
(Translated by Google) Exceptional service, and impeccable car. Nothing to say.
(Translated by Google) I was upgraded and got a Dodge Durango Hemi in R/T trim. It's the perfect rental vehicle. Powerful (370 hp) and comfortable. It greatly enhanced our trip.
(Translated by Google) easy and surprise-free booking
(Translated by Google) very happy with the support before, during, and after my trip it's quite rare these days to highlight it thanks to Marie-Christine for her support, which was helpful to me when I had questions and needed to make changes
Excessively satisfied with the service thanks to an upgrade
(Translated by Google) Indeed, we had booked a Toyota Rav 4 and we received a GMC Yukon. Pure happiness for 11 days with this magnificent, very spacious car.
(Translated by Google) We rented a car for 9 days from one of the offered agencies in Montreal, and the service was perfect. The car was very clean upon our arrival and in very good condition. We enjoyed driving through the Quebec region with our vehicle (Chevrolet Malibu). The fact that the mileage is automatically unlimited is a real plus, and the pickup and return of the vehicle were very simple and quick. I totally recommend the experience, especially since the price offered by Authentik Canada at Avis Car Rental in our case was very competitive. [...]
(Translated by Google) A good, reliable, and safe family vehicle
Effective!
(Translated by Google) Very good service from Koralie.
(Translated by Google) I indicated that I did not want insurance, but one was added to me anyway.
(Translated by Google) We rented our vehicle for a period of 12 days and were well taken care of from the pick-up to the return of the vehicle by the counter agent. Valuable information was given to us for driving well in Canada.
Good car
(Translated by Google) The car was very nice but there wasn't a full tank and the rental company charged me for towing insurance, which isn't covered by the insurance I had. In short...
(Translated by Google) Car rental at Montreal airport, with Avis. We were upgraded and returned the car downtown. Good price, with free additional driver.
(Translated by Google) I found the pickup location easily, and it was the same for the return.
The pickup and drop-off were very quick (less than minutes for the return).
The vehicle was clean and well-maintained.
(Translated by Google) Several car rentals in Quebec. This time with Authentik Canada: easy and effective