Car rental
(Translated by Google) The pickup of the car was very quick. The car met my expectations; it was great! The return was also very simple, despite being outside the scheduled dates.
Very good
(Translated by Google) competitive price; very warm welcome from THRIFTY both at pickup and return; spotless vehicle
(Translated by Google) The rental went well.
Very reliable renter, attentive.
(Translated by Google) Thank you to Virginie Alessi and the whole team in Quebec and Toronto for the return.
(Translated by Google) Not many people at the agency, thanks to arriving early.
Very quick service, with an upgrade!
Thank you
(Translated by Google) We rented an intermediate SUV from Avis Rental in Vancouver. The vehicle was a 2025 Kia Sorento with 7,300 km on it, a nice and very comfortable vehicle. The problem was that there was a crack in the windshield about 38 cm long, right at the driver's eye level. We asked for another vehicle and were told that there were no others available at the downtown Vancouver branch. To get another vehicle, we would have had to go ourselves to the airport branch, which is 50 minutes away by public transport. We didn't have time to go to the airport and decided to keep the SUV. It's not very safe to drive with a crack in front of our field of vision. There are often sun reflections that blind us. We drove 2,800 km in these not very safe conditions. We tried to negotiate a discount with Avis Rental without success. [...]
(Translated by Google) Clear explanations and very helpful advice
(Translated by Google) Excellent, courteous and professional service.
Brand new and spotless car. I recommend this company without hesitation!
Satisfied
(Translated by Google) We received a good vehicle (Ford Edge) from the category we reserved, with 50,000 km on the odometer, without GPS.
We were satisfied.
(Translated by Google) Very good vehicle rental experience.
Clear contract, everything is well organized.
(Translated by Google) Everything went very well. To pick up the car, you have to go to the Hertz counter at the airport.
Nothing to complain about regarding the service offered, whether at pickup or drop-off of the car.
I recommend!
(Translated by Google) Quick service, vehicle available upon our arrival (which hasn’t always been the case). It’s nice not to have to wait after an 8-hour flight.
(Translated by Google) A good experience as usual, a car in perfect condition. However, in previous years, I was entitled to a free additional driver, and that was not possible this time. Why?
Good experience but...
(Translated by Google) Satisfactory experience apart from the hidden fees related to taxes and not mentioned in the offer
(Translated by Google) I used Authentik Canada's services for my trip to Western Canada: excellent service, great availability from my advisor, all the documents and explanations were clear and precise, which is reassuring and helpful for a first rental outside Quebec. Thank you.
(Translated by Google) Hello, I am very satisfied with Marion's services on behalf of Autentik Canada. I will use your agency again when I return to Canada. Courtesy, accurate information. Availability, helpfulness. Many thanks. Best regards,
Richard Vernier
(Translated by Google) Thank you to Koralie for her excellent service. Unbeatable value for money and support!
Overall satisfaction
(Translated by Google) Good experience, optimal simplification for the return of the vehicle.
(Translated by Google) In addition to a competitive price, the car rental included insurance and an additional driver. The vehicle obtained from Avis could have been better maintained (service light on, slightly worn tires, and no windshield washer fluid), but we didn’t encounter any problems and the person at the rental counter was very friendly.
All the instructions given by Authenik Canada were clear and the voucher clearly listed the included services. I recommend them!
[...]
(Translated by Google) I found a vehicle that was not very clean, neither inside nor outside. There was mold under the floor mat. The trunk was barely cleaned, etc... The wheels weren’t really clean either. The worst part was that the rear bumper was damaged. As a result, the proximity sensor didn’t work. Moreover, from time to time, the front sensor malfunctioned and prevented the use of the cruise control. Apart from that, there were no particular issues to report. [...]
(Translated by Google) Everything went perfectly well!
Mixed
(Translated by Google) - no detail or explanation on the invoice and the amount.
- different vehicle even though the reservation was made several months in advance.
(Translated by Google) Everything went well. Vehicle as described. Agency manager was friendly. No issues.
(Translated by Google) Everything was super easy, from booking via the Authentik Canada website to returning the car to the rental company, including the pickup. No hidden fees and a great price.
Everything went very well!
(Translated by Google) Everything went very well from the pickup to the return of the car.
The information provided was very clear and allowed the process to go smoothly.
The car matched the one that was booked.
(Translated by Google) I rented a car to drive across British Columbia to Calgary and it went very well, I even had the choice between two cars when I arrived. I received great support before the rental by email. I recommend!
(Translated by Google) Very good agency, well located in Toronto and quick vehicle pickup.
(Translated by Google) Simplicity of the process both for pick-up and return of the vehicle
Very pleasant staff providing excellent service
(Translated by Google) With Authentik Canada, we had a flawless rental with AVIS.