Car rental
Road trip
Great experience with authentik - easy booking and good value options on our car. Exactly what we wanted for our three week trip around BC. Only slight grumble was the service from Avis which is usually v reliable. The car had a couple of defects which we resolved but should have been spotted before we set off
Avis
Fantastic and smooth experience
Excellent and smooth rental process. The car practically drove itself through the over 2k road trip we made with it. My next car will be a Ford Explorer with cruise control!
I would definitely recommend both Alamo and Authentik Canada who guided me through finding a rental company from Australia. And also the intermediate SUV
experience!
And a huge thank you to Danika from Authentik for her patience and efficiency!
Nathalie
[...]
Above and Beyond
Really impressed by AuthentikCanada - made our Avis car hire simple, stress-free and a very smooth experience. The free spouse-driver was a bonus, and thank you for the unexpected upgrade on the car as it was my birthday. Great experience, won’t hesitate to use again next time we go to North America.
3 week roadtrip
The pick up at the Airport was fast and easy. The car was the right size for our purpose, roadtrip with a tent. We had some space to dry our tent on the backseat after the rainy days and still enough space in the trunk.
We needed roadside asssistance due to a screw in the tire. Unfortunately it mixed up our scedule for the evening, since we would have made it only 10 minutes after closing time in the evening to the next rental car branch office. Therefore we had to rearrange our booking for the night to get the tire fixed the next morning, which was quite fast and without paperwork on our side.
At the end of the trip, we could also delay the return of the car without any problems or extra fees for a couple hours, since our flight got move to the late afternoon.
All togheter a good experience.
[...]
Easy and cheap
It was flawless, no extras at the counter for now
Super helpful guys in downtown Vancouver
Having experienced horrific hassles in Spain it was a pleasure to be welcomed by cheerful, helpful staff. Despite the heat the cool office and laid back pick up and drop off made this a breeze.
Top quality car and outstanding service thanks.
Had to wait 2 hours for car to become available
Okay, it was a bank holiday in Quebec, but having to wait almost 2 hours for our vehicle was unacceptable - they just didn't have sufficient returning vehicles and all the Hertz ones that stood idle were for their 'Gold Customers' - Dollar/Thrifty are apparently wholly owned by Hertz and have their vehicle bays right next to each other so we could see the dozen plus cars standing unused. The employee dealing with us was clearly harassed but also not very apologetic either - kind of 'tough, that's life' attitude. To be fair however, the vehicle we got was fine and the return process was very simple and quick. [...]
Happy with Service and Price!
We booked our car rental through Authentik to pick up and return our car at Halifax airport. All went smoothly and the price was much less than booking direct with the rental companies or with a search engine like Expedia! I highly recommend Authentik and will be using them for my next trip!
D Stuttard
Good Value - Good Service - just do it. You will not be sorry.
Flawless Checkin
Check in (and check out) was flawless and we were on the road in 10 minutes, Ohh except for the part where the engine didn't seem to start, no one told me it was a silent Hybrid . Everything else was a non event which is exactly the way you want a car hire to be, no problems. I did however see on the last day that there was no spare tyre. Must have been runflats ? but glad I didn't have to find out. [...]
Car Hire Only
Hiring a car through Authentik was very simple and straightforward and whilst it was via Thrifty the rate charged was cheaper than going direct to Thrifty. They also provided good advice on what extras we would be offered at the hire desk and suggestions on which should and shouldn't be considered. Overall a seamless experience and would use again.
Thrifty were very helpful upon pickup and did not push the additional options but were clear in what they were. A 15 minute wait on pick up for the car to be ready. Car was very clean with a full tank of fuel and had android auto so no need for a sat nav. Drop off in Calgary was very quick and less than a 5 minute walk into the terminal.
[...]
Very satisfied
We had to queue for quite a long time at pickup in Calgary but we had a new car and it was problem free. The drop off point at Vancouver was easy to find and we received good service there.
exceeded expectations
the quality of car and service both exceeded my expectations, second time in Vancouver, second time renting from Avis and each time an outstanding experience
Excellent Service
We were visiting Canada from the UK and decided to rent a car as we were touring around and visiting family. I did an internet search and had a good price quoted by Authentik Canada. I look at the rates and found them to be excellent as they included everything I needed (full insurance with zero deductible etc.) at no extra cost , which meant I did not have to mess around when collecting the car.
After booking I had a couple of questions which were answered very quickly and gave the information required. I did also decide to upgrade the car which was done quickly and efficiently.
Overall the service from Authentik Canada was exceptional and I have no hesitation in recommending then to others for car hire as a minimum. Whilst visiting family we looked at the other services Authentik offered and they all said they looked very good and were competitively priced.
[...]
Easy and Quick Check-in/Check-out
Smooth check in and even easier check out, would highly recommend! Thank you :)
Great customer service from Authentik
Authentik have provided excellent customer service throughout my trip, dealing with issues related to the car rental company. Any concerns I had about booking through an agency have been proved wrong - Authentik have made the process much better. Thank you!
Vancouver around the Rockies and return
We cannot express any better service than our Car rental through Authentik and Thrifty car rentals.
The procedure through Authentik was simple and easy to organise. They offered “Included” items that were extras with other rental companies.
Would use again and highly recommend to fellow travelers
One Way Car Hire Calgary to Vancouver
We picked up the car a little later than planned due to a flight delay. The Thrifty staff were very helpful and friendly. The car was comfortable and easy to drive, very economical, and exceptional value for money.
Good transaction
We were very happy with the service, the car and the check-in and return procedures, thanks.
GPS would have been useful!
Good value
Car Hire was very good value compared with other suppliers. Helpful staff at airport. No hard sell of extras. Straightforward return at end of trip.
Good transaction
Upgraded car and helpful service ensured good value.
Calgary to Edmonton
We had a great experience using Authentik to book our car. It was the most cost efficient and the process was seamless.
Nice thing about rental car
Great Experience
I recently rented a car from Avis and was really happy with the service. The staff was friendly and helpful, and the whole process was quick and easy. The car was clean and in good shape, and I didn't have any problems during my trip. The return was also hassle-free.
Overall, a great experience!
Excellent car
Excellent car agreable to drive and in good shape. Rental agency easily accessible even with lots of luggage!
Tutto ok
Auto come da prenotazione pulita e in ordine.
Ritiro auto un po' laborioso ma soddisfacente.
Riconsegna veloce e senza intoppi.
Loved our Jeep
Avis office in Vancouver was busy but no real hassle getting the car. Loved the Jeep Sahara. Powerful car ideal for driving around Canada. Price was also good.
