Car rental

Travel reviews

4.3 / 5 according to 144 reviews
54%
54 %
28%
28 %
7%
7 %
5%
5 %
6%
6 %

Disappointing experience

Carles Roma molad Friday August 16, 2019

We had a bad experience car rental with thrifty. When we picked the car up we were charged with $81,73 for a premium Location Charge. We also were offered with a prepaid fuel tank, that we accepted because the thrifty staff told us that the price that they were offering to us was cheaper than the one we [...]

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Very good

Abdalla Deyab Friday August 16, 2019
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One way hire fees hidden

Stuart Osborne Thursday August 15, 2019

One way hire fees we’re not adequately highlighted pre or post order.

This was finally done after last payment was made.

I may still have made booking knowing this info but I will never book with Authentik again and I’m doing all I can to warn others.

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One way hire fees hidden

Stuart Osborne Thursday August 15, 2019

One way hire fees we’re not adequately highlighted pre or post order.

This was finally done after last payment was made.

I may still have made booking knowing this info but I will never book with Authentik again and I’m doing all I can to warn others.

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great car, mediocre services

Anonymous Thursday August 15, 2019

We got a Chevrolet Suburban. The car itself was ok, but the delivery process (pickup etc.) was not.
The car was barely ready when we picked it up, still hot from the last trip, had scratches on different sides that we had to note and picture ourselves - they were not on any delivery report from [...]

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Everything went as planned

Andrew Hedge Thursday August 15, 2019

Car ready even though we arrived early. The car itself was a little dull, but reliable and did what we needed. Return was easy. All in all, good value and would use again.

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Everything went as planned

Andrew Hedge Thursday August 15, 2019

Car ready even though we arrived early. The car itself was a little dull, but reliable and did what we needed. Return was easy. All in all, good value and would use again.

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Worked like a charm

Laura Dyson Monday August 12, 2019

The shuttle service in Montreal was very much appreciated. The agent complained that we left garbage in the car after we asked if we needed to clear out the paper from the maps. There wasn't a trash can to toss the paper in and she went on about there were trash cans but couldn't show us where they were. Weird!!!

Nissan Altima. GL7 24H. Car hire

Ken Ridgway Sunday August 11, 2019

Ken Ridgway
canada July 17 - August 6. 2019
Pick up and return to Thrifty Vancouver

Nissan Altima. GL7 24H. Car hire

Ken Ridgway Sunday August 11, 2019

Ken Ridgway
canada July 17 - August 6. 2019
Pick up and return to Thrifty Vancouver

Road trip

Anonymous Saturday August 10, 2019

Great price attracted me to authtik Canada, but I was equally happy with the service from the agent.
Thrifty were good too, although I didn’t like their return charge at the end of the rental.

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Road trip

Anonymous Saturday August 10, 2019

Great price attracted me to authtik Canada, but I was equally happy with the service from the agent.
Thrifty were good too, although I didn’t like their return charge at the end of the rental.

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Vancouver to Calgary

Julie Seaman Friday August 9, 2019

Very surprised how expensive the drop off fee was. $300 was not advertised

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Vancouver to Calgary

Julie Seaman Friday August 9, 2019

Very surprised how expensive the drop off fee was. $300 was not advertised

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Location voiture avis juillet 2019

Langlois Emmanuel Thursday August 8, 2019

Nous avons loué une quinzaine de jours chez Avis Downtown Vancouver. Beaucoup de monde même tôt le matin à l'arrivée. On nous a confié la voiture sans aucune vérification carrosserie / intérieur. Le véhicule prévu n'était pas disponible, on nous a proposé un Suv Santa Fe en nous [...]

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All went well...

Anonymous Tuesday August 6, 2019

I was satisfied with Thrifty services. Pick-up and drop-off were quick and easy. The car was almost new and clean on the inside (not so much on the outside). There was no built-in navigation, but the multimedia screen was compatible with Apple CarPlay that allowed to use smartphone-based navigation. Hence, do not buy the expensive navigation option!

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All went well...

Anonymous Tuesday August 6, 2019

I was satisfied with Thrifty services. Pick-up and drop-off were quick and easy. The car was almost new and clean on the inside (not so much on the outside). There was no built-in navigation, but the multimedia screen was compatible with Apple CarPlay that allowed to use smartphone-based navigation. Hence, do not buy the expensive navigation option!

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Everything went fine

Monica Baga Monday August 5, 2019

Everything went fine

Monica Baga Monday August 5, 2019

We got an amazing upgrade just make sure you purchase GPS

Anonymous Saturday August 3, 2019

Good rental service

Anonymous Friday August 2, 2019

Fast pickup, free upgrade and fast return. What do you want more?

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Good rental service

Anonymous Friday August 2, 2019

Fast pickup, free upgrade and fast return. What do you want more?

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Thrifty good vw Jetta

Vincent Lajux Friday August 2, 2019

However our experience with thrifty was great they were quick friendly and efficient
The car was a vw Jetta and it had plenty of room for 2 big suitcases 4 little suitcases and 2 rucksacks all in the boot

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Thrifty good vw Jetta

Vincent Lajux Friday August 2, 2019

However our experience with thrifty was great they were quick friendly and efficient
The car was a vw Jetta and it had plenty of room for 2 big suitcases 4 little suitcases and 2 rucksacks all in the boot

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Great service when issues arise

Derek Garrick Tuesday July 30, 2019

I booked via email with Valérie as none of the websites for car hire would allow pick up in Montreal and drop off in Toronto. She got me the car I wanted at a reasonable price. On collection of the car though it wasn’t what I ordered and the car rental firms in town office couldn’t or wouldn’t help. [...]

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Exceptional service from Authentik Canada for my Car Rental

Bernie Gatchalian Saturday July 27, 2019

I booked my car rental through Authentik Canada, and am so glad I did. From the booking all the way to the day of Rental I received great support from Marie-Chloe. Booking your car rental or other services from Authentik Canada and you will be assured of help and support especially when there is an [...]

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Exceptional service from Authentik Canada for my Car Rental

Bernie Gatchalian Saturday July 27, 2019

I booked my car rental through Authentik Canada, and am so glad I did. From the booking all the way to the day of Rental I received great support from Marie-Chloe. Booking your car rental or other services from Authentik Canada and you will be assured of help and support especially when there is an [...]

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MAJOR hidden costs

Ainsleigh Ingle Monday July 22, 2019

Avoid avoid avoid.
Major hidden costs and one way drop off fees.
What a shame and way to make our Canada trip remembered.

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MAJOR hidden costs

Ainsleigh Ingle Monday July 22, 2019

Avoid avoid avoid.
Major hidden costs and one way drop off fees.
What a shame and way to make our Canada trip remembered.

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Nissan Rogue

Sean Leslie Monday July 22, 2019

No problem with the customer service. Good upgrade. Very nice car. Disappointed with the high one way fee.

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